Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

3 /5
★★★☆☆

Efficient delivery. Product well packaged. However, I had an incident after a month of use because the metal ring connecting the rope to the pulley broke at the end of the course. Fortunately without injury but we were very scared

User icon
Jean-philippe B.
purchased on 08/04/2021
Translated review
Answer from France Trampoline
Hello and thank you for your comment. I am sorry to read this, it is the first time we have this feedback. We are relieved to know that you were not injured fortunately. Customer service has already contacted you to send you a seat under warranty. We hope this experience will not prevent you from fully enjoying your zip line. Best regards, the France Trampoline Team.
5 /5
★★★★★

Nothing to say, top

User icon
Gérald S.
purchased on 13/04/2021
Translated review
5 /5
★★★★★

Perfect

User icon
Alexandre S.
purchased on 12/04/2021
Translated review
5 /5
★★★★★

Perfect

User icon
Caroline C.
purchased on 11/04/2021
Translated review
5 /5
★★★★★

Very good product of excellent quality. Product tracking meets expectations.

User icon
Vincent M.
purchased on 11/04/2021
Translated review
4 /5
★★★★☆

Happy with this trampoline which is of very good quality. I would just say that the weakness is the plastic hooks that break easily so I made a request to customer service and they sent me some free of charge. But they break again. I had to replace them with metal hooks that I bought at a hardware store. Otherwise, very good product and very responsive customer service. So product to recommend.

User icon
Brahim B.
purchased on 13/04/2021
Translated review
5 /5
★★★★★

Everything worked smoothly, ordering, delivery, and setup.

User icon
Thilo S.
purchased on 07/04/2021
Translated review
5 /5
★★★★★

Very good

User icon
Matthieu H.
purchased on 03/04/2021
Translated review
5 /5
★★★★★

Everything is perfect👍 product, delivery, after-sales service... Only the assembly is very difficult.

User icon
Kaira A.
purchased on 09/04/2021
Translated review
5 /5
★★★★★

Good reception, order received quickly and conforming. Replacement of a defective product without any problem.

User icon
Eric B.
purchased on 08/04/2021
Translated review
5 /5
★★★★★

Very good

User icon
Benjamin F.
purchased on 10/04/2021
Translated review
5 /5
★★★★★

Quality fabric. A bit hard to put on alone. You need help. I recommend this site

User icon
Florence M.
purchased on 09/04/2021
Translated review
3 /5
★★★☆☆

Wrong delivery

User icon
Bertrand C.
purchased on 11/04/2021
Translated review
Answer from France Trampoline
Hello and thank you for your feedback. Indeed, there was a mix-up in the order during preparation, we are sorry for that. The issue has been addressed by customer service and your order has been resent. Customer service remains at your disposal. Best regards, the France Trampoline Team.
5 /5
★★★★★

Impeccable !!!!

User icon
Yann C.
purchased on 12/04/2021
Translated review
2 /5
★★☆☆☆

The net is too long to put on the Sky Line it drags on the ground. And we received it with only one carabiner...

User icon
Julie B.
purchased on 12/04/2021
Translated review
Answer from France Trampoline
Hello and thank you for your comment. The climbing net measures 1m80 x 1m80, the trick to shorten it is to pass your slackline inside the 'attachment handles' of the net and use the carabiners to shorten it, I invite you to check the product sheet photos. The missing carabiners will be sent to you as soon as possible, we apologize for that. Best regards, the France Trampoline Team.
5 /5
★★★★★

Delivery time conforms to what is announced. Quality product.

User icon
Julien L.
purchased on 12/04/2021
Translated review
3 /5
★★★☆☆

Very long supply times, springs still not delivered and trampoline damaged for over a month

User icon
Frédéric N.
purchased on 08/04/2021
Translated review
Answer from France Trampoline
Hello and thank you for your comment. After checking, you placed your order on April 8, the order was shipped on April 12. It is in status: delivered by the carrier DPD on April 14. Customer service is at your disposal for any further information. Best regards, the France Trampoline Team.
5 /5
★★★★★

Very good good products

User icon
Thierry B.
purchased on 05/04/2021
Translated review
3 /5
★★★☆☆

In particular, the shipping process and customer service regarding the problem that occurred was annoying.

User icon
Christian D.
purchased on 04/04/2021
Translated review
Answer from France Trampoline
Dear Customer, Thank you for your opinion. Unfortunately, our carrier could not deliver to the specified address as it is a mailbox and the package was too large. A change of address incurs additional costs, these are the carrier's conditions. We apologize for these circumstances and hope your children have a lot of fun with the ninja course! Best regards, Your Trampoline Technology Team
5 /5
★★★★★

Very good product received quickly.

User icon
Lionel M.
purchased on 08/04/2021
Translated review
4 /5
★★★★☆

Order and delivery very good Assembly very difficult

User icon
Domiinique P.
purchased on 08/03/2021
Translated review
5 /5
★★★★★

On time. The product was as requested and works very well.

User icon
Linda E.
purchased on 08/04/2021
Translated review
5 /5
★★★★★

Package well wrapped. The product matches the description.

User icon
Florie O.
purchased on 09/04/2021
Translated review
5 /5
★★★★★

Good merchant, quality product, deadline respected and spare parts available for a longer product lifespan.

User icon
Xavier D.
purchased on 07/04/2021
Translated review
4 /5
★★★★☆

Very good

User icon
David M.
purchased on 24/03/2021
Translated review
5 /5
★★★★★

Speed and quality of the product

User icon
Laurent M.
purchased on 07/04/2021
Translated review
4 /5
★★★★☆

Good service good product

User icon
Bernard J.
purchased on 08/04/2021
Translated review
5 /5
★★★★★

Perfect

User icon
Mathieu L.
purchased on 07/04/2021
Translated review
5 /5
★★★★★

Very good service product conforms and very good delivery follow-up!

User icon
Myriam C.
purchased on 07/04/2021
Translated review
5 /5
★★★★★

Quality product

User icon
Jean Francois R.
purchased on 06/04/2021
Translated review
5 /5
★★★★★

Very good quality of products and received on the scheduled date

User icon
Cassandra G.
purchased on 07/04/2021
Translated review
5 /5
★★★★★

You are serious

User icon
Damien D.
purchased on 04/04/2021
Translated review
5 /5
★★★★★

Everything just worked out well!

User icon
Roland K.
purchased on 31/03/2021
Translated review
5 /5
★★★★★

Very easy to order and good material.

User icon
Fabrice D.
purchased on 05/04/2021
Translated review
5 /5
★★★★★

Happy with our purchase.

User icon
Séverine D.
purchased on 06/04/2021
Translated review
4 /5
★★★★☆

Good product, conforms to the description, the children are having fun 😊

User icon
Natacha C.
purchased on 02/04/2021
Translated review
5 /5
★★★★★

-

User icon
Hugues L.
purchased on 04/04/2021
Translated review
5 /5
★★★★★

Very professional

User icon
Stéphane C.
purchased on 06/04/2021
Translated review
4 /5
★★★★☆

28m zip line meets my expectations. A bit difficult to tighten the cable.

User icon
Vincent D.
purchased on 07/04/2021
Translated review
5 /5
★★★★★

Fast and efficient, customer file always up to date even after 4 to 5 years without purchase, always top-notch equipment!

User icon
Christophe C.
purchased on 30/03/2021
Translated review