9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect

User icon
Isabelle P.
purchased on 14/11/2020
Translated review
5 /5
★★★★★

Top

User icon
Véronique S.
purchased on 25/11/2020
Translated review
5 /5
★★★★★

Fast and efficient.

User icon
Alain B.
purchased on 25/11/2020
Translated review
5 /5
★★★★★

Zip line that seems to be of very good quality, a perfect game! Notice well understandable.

User icon
Delphine D.
purchased on 26/11/2020
Translated review
5 /5
★★★★★

Very good

User icon
Stéphane R.
purchased on 25/11/2020
Translated review
3 /5
★★★☆☆

The package was in very bad condition.

User icon
Nael V.
purchased on 25/10/2020
Translated review
Answer from France Trampoline
Hello and thank you for your feedback. We are sorry to read this. We do our best to take care of our shipments and hope that the products in your order have not suffered any damage. If that is the case, please do not hesitate to contact our customer service by phone or at [email protected]. Best regards, the France Trampoline team.
5 /5
★★★★★

Order met my expectations, carrier was very average with no hygiene rules, I was supposed to receive it on Friday and I received it on Tuesday, supposedly he couldn't find my address on Friday! The important thing is that my grandchildren got their Christmas, I will communicate your perfect site, best regards

User icon
Charles C.
purchased on 25/11/2020
Translated review
5 /5
★★★★★

Very good advice and a wide choice of spare parts. Very helpful sales advisors. Perfect!

User icon
Isabelle D.
purchased on 22/11/2020
Translated review
5 /5
★★★★★

Good

User icon
Mélanie P.
purchased on 21/11/2020
Translated review
5 /5
★★★★★

Very good quality of materials

User icon
Emilie G.
purchased on 19/11/2020
Translated review
5 /5
★★★★★

Top customer service! Responsiveness, well done

User icon
Coralie M.
purchased on 20/11/2020
Translated review
4 /5
★★★★☆

PRODUCT COMPLIANT

User icon
Christophe C.
purchased on 18/11/2020
Translated review
1 /5
★☆☆☆☆

Ordered by paying 39 euros for express delivery that arrives drop by drop!!!! The material is of quality but the quality of service remains totally to be reviewed. I would not recommend

User icon
Madeleine L.
purchased on 13/09/2020
Translated review
Answer from France Trampoline
Hello, thank you for highlighting the quality of our material. Indeed, some accessories from our packs have been missing due to current supply difficulties. Rather than delaying the entire delivery, we preferred to send the trampoline and the available accessories as soon as possible and to send the missing accessory later at our expense. We are sorry to read that this solution may not have been the most practical for you. We are currently working to improve this process and to inform our customers more clearly about delivery adjustments. Thank you for your trust, the entire France Trampoline team.
5 /5
★★★★★

Correct

User icon
Gaetan B.
purchased on 25/11/2020
Translated review
5 /5
★★★★★

Of good quality

User icon
Patrice F.
purchased on 23/11/2020
Translated review
4 /5
★★★★☆

Good

User icon
David B.
purchased on 23/11/2020
Translated review
5 /5
★★★★★

Perfect service by phone. ***

User icon
Christian B.
purchased on 18/11/2020
Translated review
5 /5
★★★★★

Clear site, friendly and satisfactory phone reception and response, delivery of the ordered product in accordance with the expected deadline, that's it for the order; as for the product, the quality seems good, installation was easy and the current use makes the young users very happy. Thank you!

User icon
Frédérique L.
purchased on 12/11/2020
Translated review
5 /5
★★★★★

Product of excellent quality

User icon
Stephan M.
purchased on 20/11/2020
Translated review
5 /5
★★★★★

The customer service is very attentive and very responsive.

User icon
Brahim A.
purchased on 17/11/2020
Translated review
5 /5
★★★★★

Precious advice from you in the search for a replacement tarp for my trampoline.

User icon
Corinne T.
purchased on 18/10/2020
Translated review
5 /5
★★★★★

Everything worked and I was always kept updated on the status of the delivery

User icon
Alexander K.
purchased on 26/10/2020
Translated review
4 /5
★★★★☆

Good product

User icon
Carole M.
purchased on 19/11/2020
Translated review
5 /5
★★★★★

The elements of the slack line and the zip line are of very good quality. The packages arrived on time and very well protected. The family is happy with this purchase

User icon
Frederique M.
purchased on 19/11/2020
Translated review
5 /5
★★★★★

Very high responsiveness.

User icon
Aline M.
purchased on 22/11/2020
Translated review
5 /5
★★★★★

Efficient and fast order and delivery. Kids thrilled with the basketball hoop! Perfect!

User icon
Stéphanie L.
purchased on 24/11/2020
Translated review
4 /5
★★★★☆

Very good delivery. The assembly document lacks precision, especially for assembling the legs and crossbars which is a technical step... Once assembled, we are completely satisfied with the trampoline, however, we find the protective cover unsuitable and impractical.

User icon
Nicolas B.
purchased on 18/11/2020
Translated review
5 /5
★★★★★

Good product that fully satisfies us

User icon
Pierre-albert P.
purchased on 21/11/2020
Translated review
4 /5
★★★★☆

Simple assembly, one difficulty with the elastics to hook the protective mat over the springs. And the Velcro of the safety net that doesn't hold.

User icon
Christophe D.
purchased on 19/11/2020
Translated review
4 /5
★★★★☆

The assembly was tedious. I think you can improve the assembly instructions.

User icon
Thierry D.
purchased on 20/11/2020
Translated review
5 /5
★★★★★

Good material, very good delivery

User icon
Brigitte S.
purchased on 20/11/2020
Translated review
5 /5
★★★★★

Santa Claus brought us a zip line and we are absolutely delighted with our new outdoor game. We slightly underestimated the launch height and will need to set up a platform, but other than that everything was perfect. Customer service was very attentive, available, and gave good advice. Thank you very much.

User icon
Aurélie G.
purchased on 12/11/2020
Translated review
5 /5
★★★★★

Everything went smoothly. I'm glad I got a high-quality cover for our trampoline for the winter

User icon
Christian F.
purchased on 21/11/2020
Translated review
5 /5
★★★★★

Product is great. Fast delivery. Nothing to say.

User icon
Christian D.
purchased on 18/11/2020
Translated review
4 /5
★★★★☆

Order delivered on time, well packaged. No mention of the country of manufacture of the Ninja course elements (unless I am mistaken). Blue net space between each 'rung' larger than I imagined. Lack of precision on the maintenance of the course during the year if it remains outside.

User icon
Aurore S.
purchased on 20/11/2020
Translated review
4 /5
★★★★☆

Very good

User icon
Thomas J.
purchased on 12/11/2020
Translated review
5 /5
★★★★★

Perfect

User icon
Mostaert S.
purchased on 21/11/2020
Translated review
5 /5
★★★★★

Super product and very responsive. Fast delivery. All good, thank you

User icon
Brice B.
purchased on 22/11/2020
Translated review
4 /5
★★★★☆

Good product received within the announced deadlines

User icon
Cedric B.
purchased on 22/11/2020
Translated review
4 /5
★★★★☆

Due to Covid, we did not receive the protective cover and winter is here....

User icon
Vincent L.
purchased on 17/11/2020
Translated review