9.4/10
★★★★★
based on 21705 reviews published

Latest customer reviews

5 /5
★★★★★

Good quality material

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Richard B.
purchased on 03/02/2021
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5 /5
★★★★★

User-friendly website

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Myriam H.
purchased on 29/01/2021
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5 /5
★★★★★

Simple order and fast, quality delivery. Material very well packaged.

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Olivier D.
purchased on 02/02/2021
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4 /5
★★★★☆

Satisfactory service and product matching my expectations

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Patrick M.
purchased on 28/01/2021
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5 /5
★★★★★

Slightly increased delivery time, but very professional delivery person, who contacted to ensure the best service.

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Eric A.
purchased on 01/02/2021
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5 /5
★★★★★

Do not ask for a MANDATORY response, here

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Bruno L.
purchased on 01/02/2021
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4 /5
★★★★☆

Very good material but I had difficulties obtaining it: nearly eight months of waiting

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François H.
purchased on 01/02/2021
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5 /5
★★★★★

Delivery OK, satisfactory material. I use a winch to tension (moderately) the cable. Attention: I cannot imagine the tension achieved with brooms over 40 m (see instructions!). I am satisfied with the overall service.

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Dominique G.
purchased on 02/02/2021
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4 /5
★★★★☆

Satisfied overall

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Gerard B.
purchased on 30/01/2021
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5 /5
★★★★★

Simple and effective

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Jean-luc R.
purchased on 02/02/2021
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4 /5
★★★★☆

Good service and very good delivery person

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Bruno P.
purchased on 31/01/2021
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5 /5
★★★★★

Top-notch! As usual

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Jerome R.
purchased on 31/01/2021
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5 /5
★★★★★

Quality trampoline. Relatively simple assembly with the help of the instructions but you need to be two. My daughter likes it a lot

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Emeline D.
purchased on 24/11/2020
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5 /5
★★★★★

Perfect

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Joel L.
purchased on 01/02/2021
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5 /5
★★★★★

Super delivered very quickly

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Audrey B.
purchased on 01/02/2021
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4 /5
★★★★☆

Fast and careful shipping BUT there was a problem with the order preparation. HOWEVER, the customer service was remarkable, efficient, and concerned about inconveniencing me as little as possible.

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Raphaël C.
purchased on 31/01/2021
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4 /5
★★★★☆

Very good

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Hervé M.
purchased on 29/01/2021
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5 /5
★★★★★

Very good service. Even though we have only had the trampoline for a few weeks, it seems to be of very good quality

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Nicolas C.
purchased on 29/01/2021
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5 /5
★★★★★

Impeccable

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David F.
purchased on 27/01/2021
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5 /5
★★★★★

Very easy to install, I took the liberty of adding a hoist (which remains permanently) at the start of the zip line for better tension and to facilitate the lifting of the cable (installed alone). The kids are delighted and so are we to see them having fun. Added a harness + lanyard system for my 5-year-old to secure her, maybe you should offer this kind of thing on your site 😉

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François G.
purchased on 28/01/2021
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4 /5
★★★★☆

Very good

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Gilles B.
purchased on 26/01/2021
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5 /5
★★★★★

The ordered spare parts fit perfectly to replace the damaged parts of our trampoline.

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Julie M.
purchased on 24/01/2021
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4 /5
★★★★☆

Delivery tracking okay by SMS, packaging a bit light (a torn open bag)

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Sebastien C.
purchased on 27/01/2021
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4 /5
★★★★☆

Very good product, a bit expensive

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Catherine B.
purchased on 06/12/2020
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5 /5
★★★★★

A customer service that is always efficient and very helpful

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Claire G.
purchased on 25/01/2021
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5 /5
★★★★★

Nothing

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Stf L.
purchased on 25/01/2021
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5 /5
★★★★★

-

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Carsten L.
purchased on 26/01/2021
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5 /5
★★★★★

Very good service. Delivery without problems on the scheduled day, after phone contact.

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Miette L.
purchased on 25/01/2021
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4 /5
★★★★☆

Complete delivery and intact products. The trampoline is installed and we are starting to enjoy it with the nice weather...

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Cyril P.
purchased on 15/11/2020
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5 /5
★★★★★

Always very good quality products and a great phone service for advice.

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Stephanie M.
purchased on 20/11/2020
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1 /5
★☆☆☆☆

Order placed in October, shipped at the end of January. The tracking indicates 'returned to sender' without arriving at the parcel relay at the beginning of February. I called customer service at the beginning of February for an explanation... Beginning of March still nothing.... incomprehensible.

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Franck M.
purchased on 25/10/2020
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Answer from France Trampoline
Hello, thank you for your feedback. We are sorry to read this. Unfortunately, your package was lost by the carrier. The product is no longer in stock at this time, we offer to cancel your order and refund you in full. Please feel free to contact our customer service. Once again, we are sorry for the inconvenience. Best regards, the France Trampoline team.
4 /5
★★★★☆

No worries

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Arnaud D.
purchased on 12/12/2020
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5 /5
★★★★★

Meets our expectations for family use and all ages!

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Clemence Y.
purchased on 18/11/2020
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4 /5
★★★★☆

Efficient online store

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Myriam G.
purchased on 16/01/2021
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4 /5
★★★★☆

Simple and quick purchase. The product meets expectations.

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Stephane M.
purchased on 11/12/2020
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5 /5
★★★★★

Nothing to complain about, simple order without surprises.

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Nicolas M.
purchased on 23/01/2021
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5 /5
★★★★★

-

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Luis Miguel S.
purchased on 03/12/2020
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5 /5
★★★★★

Easy to assemble, seems solid and resistant, we'll see with time.

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Finot G.
purchased on 27/11/2020
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5 /5
★★★★★

Material conforms to the description and of good quality.

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Nicolas H.
purchased on 13/01/2021
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3 /5
★★★☆☆

Very significant delay, several months, in the delivery of the product which cannot probably be entirely attributed to the health crisis. Moreover, the delivery was made in 2 parts with an interval of more than 6 months between the two receptions. Otherwise, the product is of very good quality.

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Alain P.
purchased on 29/06/2020
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Answer from France Trampoline
Hello and thank you for your comment, We understand your dissatisfaction and are sorry for the delay in delivering your order. Unfortunately, we are facing supply issues, which are indeed due to the global pandemic. Despite all our efforts to accelerate restocking, we remain dependent on the carriers. Indeed, you received your order in 2 deliveries: we made a first shipment with the trampoline and its essential accessories in a first delivery so that you could enjoy it. Then, we sent you the cover at our expense as soon as it returned to stock. Furthermore, we are very happy that your Octopulse 390 satisfies you! Best regards, The France Trampoline team.