9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Everything went well, quality product.

User icon
Alexia A.
purchased on 03/10/2020
Translated review
5 /5
★★★★★

Great 😉

User icon
Gael M.
purchased on 07/09/2020
Translated review
4 /5
★★★★☆

This new net does not really differ from the first delivered and is not perfectly adapted..

User icon
Emmanuel D.
purchased on 07/10/2020
Translated review
4 /5
★★★★☆

The delays are long so that's why I didn't give 5 stars but they don't sell you dreams from the start. The follow-up is done correctly. Impeccable!

User icon
Grégory R.
purchased on 11/09/2020
Translated review
5 /5
★★★★★

Top customer service

User icon
Mélanie F.
purchased on 11/09/2020
Translated review
5 /5
★★★★★

The product is good, the assistance is excellent and the shipping times are quite fast. Recommended.

User icon
Silvana C.
purchased on 12/10/2020
Translated review
5 /5
★★★★★

Delivery in reasonable time, very good material

User icon
Pascale B.
purchased on 16/09/2020
Translated review
5 /5
★★★★★

Conform and fast delivery

User icon
Hervé C.
purchased on 09/10/2020
Translated review
5 /5
★★★★★

Excellent quality of service

User icon
Mireille B.
purchased on 31/08/2020
Translated review
5 /5
★★★★★

Products conform to the order, delivered on time, very good quality, easy to assemble. The only negative point is the very unpleasant delivery person who refused to let me check if everything was there (3 packages, order scattered in the 3)

User icon
Savazzi R.
purchased on 03/10/2020
Translated review
5 /5
★★★★★

Serious company; good follow-up

User icon
Sandra M.
purchased on 22/07/2020
Translated review
5 /5
★★★★★

Good customer service, quick, attentive

User icon
Rachel D.
purchased on 06/10/2020
Translated review
1 /5
★☆☆☆☆

Wait due to covid... no problem. The follow-up, a wait of about 2 months to receive my order in several shipments. A real mess between France Trampoline and its transport provider. The provider who comes without warning every time. The carrier who comes to pick up an order that never arrived and for an imaginary return... honestly a sketch and I never complain!

User icon
Bertrand L.
purchased on 05/10/2020
Translated review
Answer from France Trampoline
Hello and thank you for your feedback. Despite these difficulties in scheduling an appointment, you automatically receive a tracking number by email and on your customer account to facilitate the tracking of your order. We are however sorry for the inconvenience caused and we apologize. We hope that your order will give you complete satisfaction. The France Trampoline team.
5 /5
★★★★★

Nothing to report, very good transaction and the basketball hoop has been very successful!

User icon
Laetitia G.
purchased on 06/10/2020
Translated review
4 /5
★★★★☆

Good advice by phone

User icon
Christophe C.
purchased on 08/09/2020
Translated review
5 /5
★★★★★

Product corresponds perfectly to the description, delivered quickly

User icon
Michèle C.
purchased on 03/10/2020
Translated review
4 /5
★★★★☆

Très bien

User icon
Karen F.
purchased on 12/12/2019
5 /5
★★★★★

Very good service and attentive to the customer. But you need someone strong to assemble the trampoline because it is very hard. But I am very satisfied. Very good product and fast delivery.

User icon
Laura J.
purchased on 05/10/2020
Translated review
3 /5
★★★☆☆

Order received in two parts with a lot of delay. Almost 2 months late for only part of the order and a good month later for the rest! An incorrect phone advice on the possibility of the tent fabric with the ordered model led to the cancellation of the tent fabric order.

User icon
William S.
purchased on 18/05/2020
Translated review
Answer from France Trampoline
Hello and thank you for your feedback, we have indeed experienced extended supply delays due to the health crisis. To allow you to enjoy your trampoline as quickly as possible, we have decided to send the missing non-essential additional accessories later and at our expense. This is a solution that seems to please most of our customers and allows us to ensure optimal service quality. We are obviously sorry to read about this compatibility issue and wish to apologize for the inconvenience caused. The France Trampoline team.
5 /5
★★★★★

Everything great.

User icon
Stephan P.
purchased on 26/09/2020
Translated review
5 /5
★★★★★

Hello, order received after a small issue with hooks. Thank you

User icon
Bastien B.
purchased on 08/09/2020
Translated review
5 /5
★★★★★

Very good service

User icon
Jean François G.
purchased on 29/09/2020
Translated review
5 /5
★★★★★

Very good quality of service and performance.

User icon
Clément B.
purchased on 27/09/2020
Translated review
5 /5
★★★★★

Impeccable, quality product, easy to install, undamaged packaging

User icon
Marius O.
purchased on 14/09/2020
Translated review
5 /5
★★★★★

Impeccable service, very good merchandise, nothing to report

User icon
Sabine J.
purchased on 20/08/2020
Translated review
5 /5
★★★★★

Very good site, fast and quality service, thank you France Trampoline.

User icon
Michel G.
purchased on 27/09/2020
Translated review
5 /5
★★★★★

Yes, I am satisfied with everything but I cannot say how long my purchase will last because it is still new, anyway thanks to your team.

User icon
Oliviero C.
purchased on 26/09/2020
Translated review
5 /5
★★★★★

Good product

User icon
Philippe H.
purchased on 16/09/2020
Translated review
5 /5
★★★★★

Good quality of service. Disappointment regarding the announced delivery time, which was postponed twice. The sales service made a gesture.

User icon
Angélique P.
purchased on 16/05/2020
Translated review
5 /5
★★★★★

Very good service. And very good quality product.

User icon
Annie C.
purchased on 28/09/2020
Translated review
5 /5
★★★★★

The only downside is that the springs were not gold-plated like my other orders, so they will suffer from the whims of rainy weather and oxidize quickly, too bad

User icon
Patrick B.
purchased on 29/09/2020
Translated review
5 /5
★★★★★

Order delivered quickly and as expected.

User icon
Estelle C.
purchased on 28/09/2020
Translated review
4 /5
★★★★☆

Delivery a bit too long, over a month

User icon
Beatrice H.
purchased on 24/08/2020
Translated review
5 /5
★★★★★

Great, delivery and items

User icon
Jacques R.
purchased on 28/09/2020
Translated review
3 /5
★★★☆☆

Delivery times are way too long

User icon
Philippe T.
purchased on 27/08/2020
Translated review
Answer from France Trampoline
Hello and thank you for your feedback. It is true that the current health crisis impacts our supplies, hence our delivery times. We are obviously sorry for the inconvenience caused. However, we are doing our best to update these deadlines on our site and it seems to me that those announced for your order have been respected. If this is not the case or if you think there is any problem with your order, please do not hesitate to contact our customer service at [email protected]. The France Trampoline team.
5 /5
★★★★★

Very good homepage; very clear feedback; punctual delivery; good product - thank you

User icon
Manfred F.
purchased on 14/08/2020
Translated review
5 /5
★★★★★

Very good

User icon
Sabine R.
purchased on 06/08/2020
Translated review
4 /5
★★★★☆

I ordered a protective cover for my trampoline and I wasn't sure I made the right choice. I still have doubts because I haven't covered the whole trampoline. It wasn't specified that with the safety net it is not easy to install.

User icon
Aurelie G.
purchased on 07/09/2020
Translated review
5 /5
★★★★★

Recommended by a colleague, I am very satisfied with my purchase, my nephews are very happy

User icon
Noeline D.
purchased on 26/08/2020
Translated review
5 /5
★★★★★

Good provider

User icon
Aurore B.
purchased on 24/09/2020
Translated review