9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Great seller, very serious.

User icon
Adelaide G.
purchased on 18/06/2020
Translated review
5 /5
★★★★★

Product conforms to the order, delivered quickly. Nothing to complain about.

User icon
Guillaume V.
purchased on 06/09/2020
Translated review
3 /5
★★★☆☆

Disappointment for the anchoring kits and the cover received almost a month and a half later, without giving any news in the meantime

User icon
Michelle R.
purchased on 02/06/2020
Translated review
Answer from France Trampoline
Hello, thank you for your feedback. Indeed, we have experienced supply delays and extended delivery times. In order for you to enjoy your trampoline as soon as possible, we chose to deliver the missing optional accessories later, rather than delaying the entire delivery. We apologize for this lack of communication. Best regards, the France Trampoline team.
1 /5
★☆☆☆☆

4 or 5 months delivery delay, I forgot. In any case, too late for our grandchildren to use it this year. INEXCUSABLE!!!

User icon
Philippe L.
purchased on 22/05/2020
Translated review
Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We would like to apologize for this inconvenience. The France Trampoline team.
5 /5
★★★★★

Everything was perfect and well conditioned

User icon
Laurent C.
purchased on 05/09/2020
Translated review
4 /5
★★★★☆

Very good product, satisfied except for the 2 months wait before receiving the order but we were informed at the time of ordering

User icon
Gerard B.
purchased on 18/07/2020
Translated review
3 /5
★★★☆☆

Unfortunately, the trampoline did not arrive at the pre-ordered time. I was only informed about this later, but that it was delivered almost a month later was not mentioned, nor that it was only a partial delivery. I also found it unfortunate that some emails were sent in French.

User icon
Maike B.
purchased on 17/05/2020
Translated review
Answer from France Trampoline
Dear customer, we thank you for your order with us. Due to the current global situation, our supply chains did not function with the usual reliability. We apologize for these circumstances and wish you a lot of fun with your trampoline! Your Trampolin Technik Team
4 /5
★★★★☆

Good product but extremely long delivery time

User icon
Charlene L.
purchased on 01/07/2020
Translated review
5 /5
★★★★★

We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!

User icon
Yvette D.
purchased on 18/06/2020
Translated review
5 /5
★★★★★

Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services

User icon
Isabelle F.
purchased on 05/08/2020
Translated review
5 /5
★★★★★

Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you

User icon
Audrey T.
purchased on 27/05/2020
Translated review
5 /5
★★★★★

Very good

User icon
Thomas V.
purchased on 17/08/2020
Translated review
4 /5
★★★★☆

Quality material used for many years

User icon
Guy D.
purchased on 10/06/2020
Translated review
5 /5
★★★★★

Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!

User icon
Laetitia M.
purchased on 28/08/2020
Translated review
5 /5
★★★★★

The wait was long but not disappointing: Very good material ...

User icon
Caroline P.
purchased on 04/07/2020
Translated review
5 /5
★★★★★

The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.

User icon
Éric S.
purchased on 27/07/2020
Translated review
4 /5
★★★★☆

Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)

User icon
Heloise R.
purchased on 18/05/2020
Translated review
4 /5
★★★★☆

Too bad the delivery took so long even if I understand the COVID context but still several months. And especially 2 separate deliveries the trampoline after 3 months and the anchoring kit another 2 months later... Otherwise, effective phone contact to get information on the deadlines and change a delivery address given the delay. Too bad the phone details were not changed at the same time as the address. This generated some misunderstandings with the delivery person....

User icon
Sarah C.
purchased on 30/05/2020
Translated review
3 /5
★★★☆☆

Order took a very long time to arrive.

User icon
Mickaël R.
purchased on 07/07/2020
Translated review
Answer from France Trampoline
Hello and thank you for this feedback. Indeed, we have experienced supply delays and extended delivery times. Despite all our efforts and the regular updating of deadlines on our site, we are sorry that we could not deliver to you sooner. However, we hope that your order will give you complete satisfaction. Best regards, the France Trampoline team.
4 /5
★★★★☆

The period (in full confinement) was not very conducive to an order but it was successful. Thank you

User icon
Emmanuel D.
purchased on 25/05/2020
Translated review
5 /5
★★★★★

It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.

User icon
Annie T.
purchased on 24/08/2020
Translated review
4 /5
★★★★☆

Good

User icon
Christine A.
purchased on 02/08/2020
Translated review
5 /5
★★★★★

Very good product of very good quality

User icon
Andre L.
purchased on 11/05/2020
Translated review
4 /5
★★★★☆

Ok

User icon
Marc M.
purchased on 23/08/2020
Translated review
5 /5
★★★★★

The person I spoke to really took the time to explain to me, my children are very happy.

User icon
Aurore G.
purchased on 01/09/2020
Translated review
5 /5
★★★★★

- everything went well - no stock at the time of the order but there was an email to explain the reason to us.

User icon
Pierre-yves A.
purchased on 26/07/2020
Translated review
5 /5
★★★★★

Very good!

User icon
Monique V.
purchased on 30/04/2020
Translated review
4 /5
★★★★☆

Order of a trampoline with accessories. The net received did not work (too short) After 2 complaints, received a new net that closes perfectly well. So satisfied with the customer service and quality

User icon
Stéphanie C.
purchased on 10/08/2020
Translated review
4 /5
★★★★☆

Apart from the delay between the order and delivery being way too long probably due to COVID, very good service

User icon
Marie-claude P.
purchased on 11/05/2020
Translated review
5 /5
★★★★★

Nothing to report, product conforms to the description. Delivery within the indicated deadlines at the time of order.

User icon
Marine H.
purchased on 31/07/2020
Translated review
4 /5
★★★★☆

A bit long delay

User icon
Jean-françois L.
purchased on 27/05/2020
Translated review
5 /5
★★★★★

-

User icon
Eric W.
purchased on 10/08/2020
Translated review
5 /5
★★★★★

-

User icon
Alain F.
purchased on 25/08/2020
Translated review
5 /5
★★★★★

Order arrived very quickly, in accordance with the description. Good quality cushion.

User icon
Solena L.
purchased on 14/08/2020
Translated review
5 /5
★★★★★

Perfect nothing to add

User icon
Pascal R.
purchased on 27/08/2020
Translated review
2 /5
★★☆☆☆

Unacceptable delivery, the delay of more than 2 months after the deconfinement I understand therefore delivery scheduled for mid-July, but after the announced delay no delivery, forced to follow up, new delay announced for September 1, so more than a month of delay, and another week after this announced delay on September 1 to receive it!

User icon
Blandine H.
purchased on 07/05/2020
Translated review
Answer from France Trampoline
Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We have made sure to update our deadlines on our site as soon as possible but unfortunately we could not contact all our customers individually. We are obviously sorry and apologize for the inconvenience caused. The France Trampoline team.
5 /5
★★★★★

In trust!

User icon
Herve P.
purchased on 27/07/2020
Translated review
5 /5
★★★★★

Everything is ok

User icon
Nicole T.
purchased on 30/07/2020
Translated review
5 /5
★★★★★

Nothing to complain about, the wait was long but justified given the health crisis. Moreover, I have always received a response to my questions. Thank you

User icon
Frédérique B.
purchased on 13/07/2020
Translated review
4 /5
★★★★☆

Small note regarding the remaining items to be delivered. It would have been desirable to keep the customer informed about the remaining items to be delivered a week before delivery, for example. Otherwise, very good quality product.

User icon
Gilles P.
purchased on 12/05/2020
Translated review