English
★★★★★
based on 21895 reviews published
Latest customer reviews
Good service and very good delivery person
Top-notch! As usual
Quality trampoline. Relatively simple assembly with the help of the instructions but you need to be two. My daughter likes it a lot
Perfect
Super delivered very quickly
Fast and careful shipping BUT there was a problem with the order preparation. HOWEVER, the customer service was remarkable, efficient, and concerned about inconveniencing me as little as possible.
Very good
Very good service. Even though we have only had the trampoline for a few weeks, it seems to be of very good quality
Impeccable
Very easy to install, I took the liberty of adding a hoist (which remains permanently) at the start of the zip line for better tension and to facilitate the lifting of the cable (installed alone). The kids are delighted and so are we to see them having fun. Added a harness + lanyard system for my 5-year-old to secure her, maybe you should offer this kind of thing on your site 😉
Very good
The ordered spare parts fit perfectly to replace the damaged parts of our trampoline.
Delivery tracking okay by SMS, packaging a bit light (a torn open bag)
Very good product, a bit expensive
A customer service that is always efficient and very helpful
Nothing
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Very good service. Delivery without problems on the scheduled day, after phone contact.
Complete delivery and intact products. The trampoline is installed and we are starting to enjoy it with the nice weather...
Always very good quality products and a great phone service for advice.
Order placed in October, shipped at the end of January. The tracking indicates 'returned to sender' without arriving at the parcel relay at the beginning of February. I called customer service at the beginning of February for an explanation... Beginning of March still nothing.... incomprehensible.
No worries
Meets our expectations for family use and all ages!
Efficient online store
Simple and quick purchase. The product meets expectations.
Nothing to complain about, simple order without surprises.
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Easy to assemble, seems solid and resistant, we'll see with time.
Material conforms to the description and of good quality.
Very significant delay, several months, in the delivery of the product which cannot probably be entirely attributed to the health crisis. Moreover, the delivery was made in 2 parts with an interval of more than 6 months between the two receptions. Otherwise, the product is of very good quality.
Extraordinary service!!! Ordered the day before, received the next day, very nice quality of the zip line.
Seven months between the order and delivery, I think you hold the world record for professional amateurism.
Friendly phone reception with good advice; very good quality and safe material; fast and serious delivery; assembly quite easy and doable by one person; allows for a fairly good level of sports practice, being relatively close to professional equipment.
Good dialogue. Delivered quickly, in good conditions. Packaging in very good condition.
I just have one remark to make, it's about the transpofoot that I ordered in November and received in January after follow-up, as I had no news from you. Otherwise, nothing to report.
Reliable and compliant.
Quality product...super only complaint is the very long delivery time. I had to call because the product was supposed to be delivered, email in support, but nothing. I had to call the carrier who had subcontracted to another... it took time... the delivery person was very nice 5 stars but their company is too slow...
Very good product. Delivery before the expected date. Very satisfied with my order. Site to recommend.
Package received quickly. However, the tension of the net is quite high once installed, I don't know if it will loosen, I hope so because I'm afraid the closure will give way....
Everything went very well.