★★★★★
based on 21432 reviews published
Latest customer reviews
Everything was perfect and well conditioned
Very good product, satisfied except for the 2 months wait before receiving the order but we were informed at the time of ordering
Unfortunately, the trampoline did not arrive at the pre-ordered time. I was only informed about this later, but that it was delivered almost a month later was not mentioned, nor that it was only a partial delivery. I also found it unfortunate that some emails were sent in French.
Good product but extremely long delivery time
We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!
Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services
Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you
Very good
Quality material used for many years
Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!
The wait was long but not disappointing: Very good material ...
The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.
Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)
Too bad the delivery took so long even if I understand the COVID context but still several months. And especially 2 separate deliveries the trampoline after 3 months and the anchoring kit another 2 months later... Otherwise, effective phone contact to get information on the deadlines and change a delivery address given the delay. Too bad the phone details were not changed at the same time as the address. This generated some misunderstandings with the delivery person....
Order took a very long time to arrive.
The period (in full confinement) was not very conducive to an order but it was successful. Thank you
It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.
Good
Very good product of very good quality
Ok
The person I spoke to really took the time to explain to me, my children are very happy.
- everything went well - no stock at the time of the order but there was an email to explain the reason to us.
Very good!
Order of a trampoline with accessories. The net received did not work (too short) After 2 complaints, received a new net that closes perfectly well. So satisfied with the customer service and quality
Apart from the delay between the order and delivery being way too long probably due to COVID, very good service
Nothing to report, product conforms to the description. Delivery within the indicated deadlines at the time of order.
A bit long delay
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Order arrived very quickly, in accordance with the description. Good quality cushion.
Perfect nothing to add
Unacceptable delivery, the delay of more than 2 months after the deconfinement I understand therefore delivery scheduled for mid-July, but after the announced delay no delivery, forced to follow up, new delay announced for September 1, so more than a month of delay, and another week after this announced delay on September 1 to receive it!
In trust!
Everything is ok
Nothing to complain about, the wait was long but justified given the health crisis. Moreover, I have always received a response to my questions. Thank you
Small note regarding the remaining items to be delivered. It would have been desirable to keep the customer informed about the remaining items to be delivered a week before delivery, for example. Otherwise, very good quality product.
I am very satisfied. Communication excellent and the promised delivery date was met.
We are very happy with the ordered product but we were disappointed with the delivery date because we needed the cover for the arrival of our grandchildren and we did not receive it. But you explained to us that it was not available given the general context. Unfortunately for us. As a result, the cover has still not been used, what a shame.
Too bad for the delivery delay, 2 months after the order, so arrived after the summer.
Quality material, we purchased the Apollo Sport 500 Trampoline Pack. We are happy with the product, which conforms to the description on the site. However, we are very disappointed with the delivery: our delivery date was postponed 3 times without being notified. There is a real lack of communication between the provider and the customer. This is not normal. We can understand that there may be delays, but we would have liked to be informed, it is a minimum respect for customers. We therefore had to send several emails to obtain satisfaction. Very disappointed with the delivery.