★★★★★
based on 21350 reviews published
Latest customer reviews
The after-sales service was very very quick and effective.
Nothing to report, package in good condition, arrived on time
Good morning, I still have not received my entire order, as the rain cover was missing which I did receive, but I am still missing the protective skirt which was sent small and does not correspond to my oval trampoline 430, I am still waiting, thank you very much.
Despite Corona, I was always informed about where my order was.
Very good
Perfect process from ordering to delivery. You were always kept informed. Absolutely recommendable.
The ordered trampoline arrived on time as agreed, the cover was then delivered later. Super product!
Good products and advice, however, delivery could be improved, the carrier sent his number by SMS for an appointment but is very difficult to reach...
Excellent quality trampoline that the whole family can enjoy. The only downside is the delivery in two parts to get the complete product... I note a certain lack of proactive information on delivery times.
Very good quality trampoline. With two good handymen, assembly is easy.
Very good product! Simple delivery, careful packaging! A bit long on pre-order, with a delay on the estimated date
Despite the confinement period, during which I ordered on the site, I am very happy with the order tracking, the delivery, there were some springs missing for the trampoline but shortly after I reported it to France Trampoline, it was shipped quickly. Professionalism is there. The quality of the trampoline is in line with the description.
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Good product, delivered within the announced deadlines
We dealt with true professionals who were always attentive. They knew how to answer questions and resolve any issues in record time despite the problems related to COVID-19. Bravo.
Top advice and services! Delivery in two parts. No surprises, product well packaged and of significantly higher quality than what you can see in sports dedicated stores. Certainly the price is not the same, but in the end, 'cheap is always too expensive'. Thanks to the whole team for their skills.
Very happy with our purchase! The trampoline and accessories are of very good quality. My husband was able to assemble it (almost) by himself! The assembly parts are sturdy and the materials used seem really durable. Nothing to compare with those found at the competitor 'à fond la forme'! I highly recommend this brand, especially for the delivery service, as despite the confinement period and a delay in the announced deadlines, the carriers are also very serious (tracking the package from A to Z, and reachable immediately). Also available by phone, the technicians are attentive and provide good advice. The only small downside: the assembly instructions, which could be optimized. Thank you for this superb product, the kids approve!
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Very satisfied with our TRAMPOLINE purchase and additional equipment
Products of very good quality, perfect jumping mat.
Regarding the delivery, the trampoline arrived later than expected. As we were absent because we were not informed of the delivery day, the delivery person called us to say that he would leave the trampoline in front of the gate even though we had left instructions. He justified the drop at the gate by saying that it wouldn't be stolen. We insisted that he leave the trampoline with the neighbors.
Pleasant website, easy ordering, delivery time respected. Product compliant, well packaged. Impeccable order tracking. Professional and pleasant customer service, easily reachable.
I am very satisfied.
We are very satisfied with our order and we recommend France Trampoline.
Excessively long supply time and delivery in two parts a month apart. Installation guide very brief and needs to be revised both in terms of text and illustrations.
Robust product, in line with my expectations. Excellent quality material. Quick and easy installation. Delivery a bit long but correct given the circumstances. Order placed during the confinement period.
Order received on the exact day that was agreed with you. Very good quality trampoline.
Total satisfaction regarding the delivery and - which is obviously essential - the quality of the material.
High quality product. I am completely satisfied, too bad the delay is so long and that the order arrives in two parts. I still recommend the site.
Very good product.
Very good product this oval trampoline, small downside - the green protection along does not hold well on the structure bars. Too bad, it needs to be readjusted. - the exit net in front of the ladder should have something hard on each side of the closure, it's a hassle for a 5-year-old to go down without pulling on the net which quickly deforms. - the basketball hoop is not great for the price, the attachment system needs improvement, it damages the green protection of the trampoline. But I still recommend this trampoline for a gymnast, it's ideal for doing flips and somersaults. Thank you
We found the item we wanted but the announced shipping delay was already long and was further extended due to an error in processing our order apparently. Other than that, the item meets our expectations and was well packaged.
Delivery time much longer than announced and without being informed.
Products of very, very high quality! Very proud of my purchases! Thank you so much! The only small problem is the trampoline cover, it is very large and heavy so difficult to put on. I suppose it is made for winter, but in that case a small thin cover would suffice for summer! Best regards.
Quality in line with the description. Sturdy, easy assembly, good hold, excellent quality.
Very good trampoline of good quality and sturdy.
Confinement period not representative, otherwise the follow-up was correct and friendly.
Delivery a bit long but excusable given the circumstances.
Excellent service, deadline respected, very satisfied
I was looking for technical advice for a jumping mat a bit outside basic dimensions but help, a bit disappointed