Reviews France Trampoline

Very good to recommend

I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.

Good service even though we had to wait more than 2 months between ordering and receiving the trampoline. But the product is very satisfactory.

*** Regarding the order and payment confirmation, a disaster. Between the order and the shipment, there was no confirmation of the bank deposit. My attempts to communicate with you were another failure. Despite everything, the trampoline is very good.

The product is compliant, we recently assembled it, but I find that it lacks some additional explanations in certain places for assembly. We took photos because some straps holding the net were damaged upon opening the package. I have photos that I can send you. Please provide me with an address for the photos. Regards.

Very good.

Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.

Great product, team present despite a difficult period, I recommend with my eyes closed

A little long on the delivery. The date announced at the order was not respected.

Very satisfied with the product, however the delivery was longer than expected and the delivery person's friendliness was really limited.

Very good service, by telephone and using the site.

Product conforms and very good but delivery time very long (possibly due to the covid19 lockdown).

Very nice quality trampoline and easy to assemble. Interaction with customer service was very good. Delivery time was very long, but it was announced before confirming the order. I recommend!

To the point of making the order, the service was good. After the money had been paid, it descended downhill quickly. Not great in any way.

Very good product. But the announced delay was not respected, exceeded by a month, no information on the subject. However, the price is debited in full at the time of the order. The delivery person was very, very unfriendly.

Very good quality jumping mat.

Order placed with delivery within a week, received within two weeks (difficulties due to the restrictive measures of covid19). Excellent quality material, completely in line with my expectations. Very friendly and attentive customer service. I recommend this site.

I recommend. Fast delivery, super quality.

Listening and very good advice.

I sent an email for advice, and we received a very quick response. Very good material, which lasts, I recommend.

Very disappointed with the net that raises the mat.

Very good provider, the order arrived on time and the product corresponds well to what was presented. I recommend this high-quality site.

Very good quality product, I recommend it to everyone.

Very good product. Very attractive site.

Good service

I am satisfied with this one-time order. If I had to modify the mat again, I would call France Trampoline.

Delivered on time.

Excellent quality, but a bit expensive. The customer service on the phone was very good. There was a bit of a lack of clarity on the site, so I called customer service. Be very patient for the delivery time, also extended by Covid. We are very satisfied with the trampoline and the service provided.

Very good phone contact, person in customer service

Deadline respected, quick and clear response to my questions by email.

Quality and fast services

Good product. Quality trampoline. Satisfied with customer service.

Trampoline received 3 months after the order. But the order was placed at the end of April 2020, during COVID-19... that explains it. Package well wrapped.

French design and service, I was very well advised on the phone and the site is well made, you can easily find the trampoline that meets your needs. No unpleasant surprises, it meets our expectations and we spend all our time on it!

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After several months of waiting, I received an incomplete package (a goal cage with only the net and no metal frame!!!)

Despite the circumstances, very good service and product

Order received more than 2 months later, due to COVID-19. I thought the connecting triangles would be included. They were not.

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Product meets my expectations