Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

4 /5
★★★★☆

The mat for the trampoline is of good quality

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Josef D.
purchased on 17/10/2020
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5 /5
★★★★★

An impeccable, responsive, and fast service. I highly recommend this site.

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Stéphanie D.
purchased on 16/10/2020
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3 /5
★★★☆☆

We have a somewhat mixed opinion of our order, after ordering a premium trampoline net with a velcro wallet closure, we received the net identical to the standard model. After an email to address this order issue, we were told that we indeed received the ordered model and that the velcro model is no longer marketed. Nothing indicates on the product that it is indeed premium and therefore thicker and more resistant than the standard. In any case, the net received is thinner than the original. Best regards ***

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Aurelie B.
purchased on 18/10/2020
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Answer from France Trampoline
Hello and thank you for your feedback. To comply with current standards and offer the best quality and safety materials, it is true that we regularly evolve our products. The change in mesh may give the impression of a thinner net, but after verification, I confirm that it is indeed the premium trampoline net that we are currently marketing that you received. If you would like more information about this product, please do not hesitate to contact us. I hope this net will give you complete satisfaction in use, do not hesitate to modify your rating in this sense if that is the case. Best regards, the France Trampoline team.
5 /5
★★★★★

Following a product return ordered by mistake, excellent commercial dialogue and exchange with the expected product.

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Alain M.
purchased on 17/10/2020
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5 /5
★★★★★

*****

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Rebecca S.
purchased on 15/10/2020
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5 /5
★★★★★

Delivery times respected, product compliant and well adapted

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Laurent B.
purchased on 14/10/2020
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5 /5
★★★★★

Despite delivery difficulties due to Corona, we were very well informed about the delivery date. However, this was done in French, where I would have preferred information in German, but thanks to Google Translate we managed. The coordination with the shipping company worked wonderfully. Questions were also answered promptly via email (in German). I would gladly order here again.

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Heidi L.
purchased on 08/08/2020
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5 /5
★★★★★

Punctual delivery, very well packaged, the trampoline makes a solid impression

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Udo S.
purchased on 21/08/2020
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5 /5
★★★★★

Nothing to report

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Thierry M.
purchased on 02/09/2020
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5 /5
★★★★★

A great service, I had a problem with the skirt and they did not hesitate to replace it. Very grateful for the treatment received, I would recommend it 100%. Not to mention how delighted my three daughters are with the trampoline. Thank you very much. Best regards ***

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Anna R.
purchased on 16/10/2020
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4 /5
★★★★☆

Product corresponding to my order

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Jean-pierre B.
purchased on 20/09/2020
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5 /5
★★★★★

Everything top.. Super works, even though it comes from France... Delivery time as discussed, would order again immediately.... also very nice information via email....... Simply top

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Alexandra P.
purchased on 28/09/2020
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5 /5
★★★★★

Very satisfied with the service. Delivery time very long due to confinement but we were always kept informed of the progress of our order, which was appreciated.

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Nelly R.
purchased on 10/08/2020
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5 /5
★★★★★

Quality product

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Voisin G.
purchased on 02/09/2020
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5 /5
★★★★★

OK everything is very good

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Albert T.
purchased on 12/10/2020
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5 /5
★★★★★

Fast delivery. Product corresponds to our expectations. To see over time.

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Daniel H.
purchased on 12/10/2020
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4 /5
★★★★☆

Perfect

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Jean-pierre D.
purchased on 13/10/2020
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4 /5
★★★★☆

Product conforms to the description

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Sabine C.
purchased on 09/10/2020
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5 /5
★★★★★

Apart from the complicated delay, the information was transmitted perfectly. Telephone reception and service very good, completely correct, nothing to complain about. Appreciable, Perfect.

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Florent D.
purchased on 12/08/2020
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5 /5
★★★★★

Everything went well, quality product.

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Alexia A.
purchased on 03/10/2020
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5 /5
★★★★★

Great 😉

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Gael M.
purchased on 07/09/2020
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4 /5
★★★★☆

This new net does not really differ from the first delivered and is not perfectly adapted..

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Emmanuel D.
purchased on 07/10/2020
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4 /5
★★★★☆

The delays are long so that's why I didn't give 5 stars but they don't sell you dreams from the start. The follow-up is done correctly. Impeccable!

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Grégory R.
purchased on 11/09/2020
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5 /5
★★★★★

Top customer service

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Mélanie F.
purchased on 11/09/2020
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5 /5
★★★★★

The product is good, the assistance is excellent and the shipping times are quite fast. Recommended.

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Silvana C.
purchased on 12/10/2020
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5 /5
★★★★★

Delivery in reasonable time, very good material

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Pascale B.
purchased on 16/09/2020
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5 /5
★★★★★

Conform and fast delivery

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Hervé C.
purchased on 09/10/2020
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5 /5
★★★★★

Excellent quality of service

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Mireille B.
purchased on 31/08/2020
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5 /5
★★★★★

Products conform to the order, delivered on time, very good quality, easy to assemble. The only negative point is the very unpleasant delivery person who refused to let me check if everything was there (3 packages, order scattered in the 3)

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Savazzi R.
purchased on 03/10/2020
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5 /5
★★★★★

Serious company; good follow-up

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Sandra M.
purchased on 22/07/2020
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5 /5
★★★★★

Good customer service, quick, attentive

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Rachel D.
purchased on 06/10/2020
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1 /5
★☆☆☆☆

Wait due to covid... no problem. The follow-up, a wait of about 2 months to receive my order in several shipments. A real mess between France Trampoline and its transport provider. The provider who comes without warning every time. The carrier who comes to pick up an order that never arrived and for an imaginary return... honestly a sketch and I never complain!

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Bertrand L.
purchased on 05/10/2020
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Answer from France Trampoline
Hello and thank you for your feedback. Despite these difficulties in scheduling an appointment, you automatically receive a tracking number by email and on your customer account to facilitate the tracking of your order. We are however sorry for the inconvenience caused and we apologize. We hope that your order will give you complete satisfaction. The France Trampoline team.
5 /5
★★★★★

Nothing to report, very good transaction and the basketball hoop has been very successful!

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Laetitia G.
purchased on 06/10/2020
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4 /5
★★★★☆

Good advice by phone

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Christophe C.
purchased on 08/09/2020
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5 /5
★★★★★

Product corresponds perfectly to the description, delivered quickly

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Michèle C.
purchased on 03/10/2020
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4 /5
★★★★☆

Très bien

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Karen F.
purchased on 12/12/2019
5 /5
★★★★★

Very good service and attentive to the customer. But you need someone strong to assemble the trampoline because it is very hard. But I am very satisfied. Very good product and fast delivery.

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Laura J.
purchased on 05/10/2020
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3 /5
★★★☆☆

Order received in two parts with a lot of delay. Almost 2 months late for only part of the order and a good month later for the rest! An incorrect phone advice on the possibility of the tent fabric with the ordered model led to the cancellation of the tent fabric order.

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William S.
purchased on 18/05/2020
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Answer from France Trampoline
Hello and thank you for your feedback, we have indeed experienced extended supply delays due to the health crisis. To allow you to enjoy your trampoline as quickly as possible, we have decided to send the missing non-essential additional accessories later and at our expense. This is a solution that seems to please most of our customers and allows us to ensure optimal service quality. We are obviously sorry to read about this compatibility issue and wish to apologize for the inconvenience caused. The France Trampoline team.
5 /5
★★★★★

Everything great.

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Stephan P.
purchased on 26/09/2020
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5 /5
★★★★★

Hello, order received after a small issue with hooks. Thank you

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Bastien B.
purchased on 08/09/2020
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