Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Very good service

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Jean François G.
purchased on 29/09/2020
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5 /5
★★★★★

Very good quality of service and performance.

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Clément B.
purchased on 27/09/2020
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5 /5
★★★★★

Impeccable, quality product, easy to install, undamaged packaging

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Marius O.
purchased on 14/09/2020
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5 /5
★★★★★

Impeccable service, very good merchandise, nothing to report

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Sabine J.
purchased on 20/08/2020
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5 /5
★★★★★

Very good site, fast and quality service, thank you France Trampoline.

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Michel G.
purchased on 27/09/2020
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5 /5
★★★★★

Yes, I am satisfied with everything but I cannot say how long my purchase will last because it is still new, anyway thanks to your team.

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Oliviero C.
purchased on 26/09/2020
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5 /5
★★★★★

Good product

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Philippe H.
purchased on 16/09/2020
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5 /5
★★★★★

Good quality of service. Disappointment regarding the announced delivery time, which was postponed twice. The sales service made a gesture.

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Angélique P.
purchased on 16/05/2020
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5 /5
★★★★★

Very good service. And very good quality product.

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Annie C.
purchased on 28/09/2020
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5 /5
★★★★★

The only downside is that the springs were not gold-plated like my other orders, so they will suffer from the whims of rainy weather and oxidize quickly, too bad

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Patrick B.
purchased on 29/09/2020
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5 /5
★★★★★

Order delivered quickly and as expected.

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Estelle C.
purchased on 28/09/2020
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4 /5
★★★★☆

Delivery a bit too long, over a month

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Beatrice H.
purchased on 24/08/2020
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5 /5
★★★★★

Great, delivery and items

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Jacques R.
purchased on 28/09/2020
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3 /5
★★★☆☆

Delivery times are way too long

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Philippe T.
purchased on 27/08/2020
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Answer from France Trampoline
Hello and thank you for your feedback. It is true that the current health crisis impacts our supplies, hence our delivery times. We are obviously sorry for the inconvenience caused. However, we are doing our best to update these deadlines on our site and it seems to me that those announced for your order have been respected. If this is not the case or if you think there is any problem with your order, please do not hesitate to contact our customer service at [email protected]. The France Trampoline team.
5 /5
★★★★★

Very good homepage; very clear feedback; punctual delivery; good product - thank you

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Manfred F.
purchased on 14/08/2020
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5 /5
★★★★★

Very good

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Sabine R.
purchased on 06/08/2020
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4 /5
★★★★☆

I ordered a protective cover for my trampoline and I wasn't sure I made the right choice. I still have doubts because I haven't covered the whole trampoline. It wasn't specified that with the safety net it is not easy to install.

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Aurelie G.
purchased on 07/09/2020
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5 /5
★★★★★

Recommended by a colleague, I am very satisfied with my purchase, my nephews are very happy

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Noeline D.
purchased on 26/08/2020
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5 /5
★★★★★

Good provider

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Aurore B.
purchased on 24/09/2020
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4 /5
★★★★☆

I ordered a trampoline for my daughter's birthday. Fortunately, the first part of the package containing the trampoline arrived on time despite a late order. However, the second part containing the protective cover was delivered to another person with the same name, same first name, same address, "bizarre coincidence". After discussing with the delivery people, everything was sorted out. I recommend this product

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Rachel D.
purchased on 02/09/2020
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5 /5
★★★★★

Good service rendered and within deadlines

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Bernard Z.
purchased on 18/09/2020
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5 /5
★★★★★

A very good purchase! Very secure, the kids are delighted!

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Aurelie C.
purchased on 21/09/2020
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5 /5
★★★★★

Very solid product.

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Jean-françois P.
purchased on 18/09/2020
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5 /5
★★★★★

Everything is perfect

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Philippe L.
purchased on 08/09/2020
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5 /5
★★★★★

Customer service very concerned about its customers, following my order and before shipping, a staff member from France-Trampoline contacted me to verify together that the measurements of my trampoline were correct (as I bought replacement parts). This pleasant person also took the time to explain to me how to install the material.

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Marilou J.
purchased on 16/09/2020
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5 /5
★★★★★

I received my order very quickly, thank you

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Annie F.
purchased on 16/09/2020
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5 /5
★★★★★

Very good

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Christian D.
purchased on 10/09/2020
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4 /5
★★★★☆

Product conforms but no explanations on how to fix the net.

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Henri K.
purchased on 16/09/2020
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5 /5
★★★★★

Fast. Professional. Warranty that worked perfectly after 4 years + gift. High-end product.

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Pierre-joel T.
purchased on 16/09/2020
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5 /5
★★★★★

Excellent service, fantastic product, arrived in very short time. Fantastic!

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Michaela B.
purchased on 16/09/2020
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5 /5
★★★★★

I paid more for fast delivery. But that was not the case. Only disappointment. The material is of very good quality. The delivery person, the package, and the material are top-notch.

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Lydie Z.
purchased on 14/09/2020
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5 /5
★★★★★

Very serious site, I recommend. The material purchased (ninja course and accessories) is of very good quality.

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Peggy B.
purchased on 15/09/2020
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1 /5
★☆☆☆☆

I ordered several items but the site is really poorly designed because the cushion size is not correct, my trampoline being old. As a result, I have to return an item that cost me more than *** euros at my expense (*** euros!). The same goes for the protective cover. I am not happy at all. I am told that it is clear on the site, frankly it is not. The trampoline has the same name and the shape in the picture is recognizable.

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Florence P.
purchased on 05/08/2020
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Answer from France Trampoline
Hello and thank you for your feedback. Innovation is at the heart of our business and that is why we are evolving our trampolines, but we still want to ensure the follow-up of our old models. That is why, when old and new references coexist on our site, we differentiate them from the thumbnail and provide compatibility information in the description. We apologize for the inconvenience caused. In case of doubt, do not hesitate to contact our team before purchase. Best regards, the France Trampoline team.
5 /5
★★★★★

Very good product conforming to the description. A small tip for assembling the legs: add some lubricant to facilitate assembly 😊

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Mickael R.
purchased on 05/07/2020
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1 /5
★☆☆☆☆

Order placed in mid-July and package delivered only at the beginning of September. After contacting the company for information about the package because they are not able to keep you informed themselves, we are told that it is a special order and that in addition to that they do not meet the delivery times indicated on the site. After a possible request for a discount on the price due to the delivery delay, we are told that it is not possible. I therefore recommend ordering standard parts otherwise you risk being very disappointed.

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Christophe P.
purchased on 11/07/2020
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Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to update these delays on our site as soon as possible. However, we are sorry that you were impacted by these delays and that we could not contact you individually. The France Trampoline team.
5 /5
★★★★★

A company with a very high level of excellence because: 1° the product sold is of great quality. (compared to other trampolines) 2° the customer service is exceptionally responsive, efficient, and attentive. 3° the delivery and packaging are effective and careful. 4° the quality/service/price ratio is unbeatable. In short, you can buy with your eyes closed and I insist on having been able to compare with many competing trampolines installed at friends' houses, this one is of significantly superior quality and moreover, this company provides remarkable customer service.

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Didier O.
purchased on 20/08/2020
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5 /5
★★★★★

Good internet presentation, good products, fast delivery. We also have the impression of dealing with professionals in the field, and not parasites like *** or ***.

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Alain D.
purchased on 10/09/2020
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5 /5
★★★★★

Excellent!

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Bruno J.
purchased on 09/09/2020
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5 /5
★★★★★

Hello, I had a doubt about the exact size of the trampoline as it was purchased in 2011; I called your services and someone kindly did some research and found the order from that time. It is really very kind of them.

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Hesry K.
purchased on 10/09/2020
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5 /5
★★★★★

I was very satisfied and quick for the order

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Marie-laure G.
purchased on 10/09/2020
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