9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Delivery on time. Excellent quality product for total safety. My grandchildren are delighted.

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Michele Z.
purchased on 01/07/2020
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5 /5
★★★★★

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Monica C.
purchased on 16/05/2020
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5 /5
★★★★★

Very helpful! They even asked which model, as it might not fit!!! Top service

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Zoltan K.
purchased on 26/06/2020
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4 /5
★★★★☆

Prompt response to questions via email. Reliability of delivery

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Nadine K.
purchased on 24/05/2020
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5 /5
★★★★★

Thank you for the follow-up on all your trampolines, even older ones, as we were able to change the surround, too TOP.

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Jean-luc C.
purchased on 23/05/2020
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4 /5
★★★★☆

Delivery time relatively long, but was announced at the time of purchase. Item and delivery were good. Easy assembly, high quality. Gives a durable impression... Price-performance ratio excellent.

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Matthias G.
purchased on 18/05/2020
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1 /5
★☆☆☆☆

Hello, the trampoline is almost new and already has two tears. They are located on the circular protection that protects the lower structure of the trampoline.

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Marc E.
purchased on 08/05/2020
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us your comment! We are sorry for the tearing issue you encountered; our customers are usually completely satisfied with this product. It can certainly happen that a manufacturing defect weakens it for premature wear; also, in order to open a warranty file, would you be so kind as to send us a photo of the defects encountered at [email protected]? We remain at your disposal and apologize for the inconveniences caused. The France Trampoline team
5 /5
★★★★★

I am very satisfied. A very good product, in line with my expectations. The only downside is the manual which is not precise enough.

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Patrick G.
purchased on 31/05/2020
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5 /5
★★★★★

Very satisfied with the product, the quality is there, meets my expectations. The delivery time and tracking were perfectly respected. The assembly instructions are not always very clear, but with online support, we manage to figure it out.

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Laurent D.
purchased on 31/05/2020
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5 /5
★★★★★

No issues, deadlines respected, high-quality product. It was an expensive gift but we know why: happy children.

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Linda L.
purchased on 03/12/2018
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4 /5
★★★★☆

A great trampoline that the kids love to use. Assembly was hassle-free. Only a bit annoying was the long delivery time, but that is probably due to Corona. In short: I am satisfied.

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Oliver B.
purchased on 29/04/2020
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5 /5
★★★★★

Perfect

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Christophe P.
purchased on 23/05/2020
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5 /5
★★★★★

Late delivery due to COVID-19 but in line with the initially planned date. Easy assembly. Good quality trampoline.

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Mélanie C.
purchased on 01/05/2020
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5 /5
★★★★★

High quality article and top customer service

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Julie V.
purchased on 21/05/2020
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3 /5
★★★☆☆

A bit long delay but completely logical due to the lockdown. Chaotic tracking, contradictory information on the tracking on the website and by phone. The net ordered as a replacement for the first one is of lower quality than the one from my initial order, which is disappointing given the price.

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Audrey R.
purchased on 15/05/2020
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we have indeed experienced unusually long delivery delays, which do not reflect the quality of service we are used to providing. Furthermore, regarding the net, it does indeed seem finer as the material of the net has evolved as you noticed. However, we guarantee that the quality and durability of this net are nothing to envy compared to the model you had until now on your trampoline. Please do not hesitate to contact us for any questions, we thank you for your trust! The France Trampoline team
5 /5
★★★★★

A competent and very friendly staff who helped me order the right product.

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Alexandra A.
purchased on 03/06/2020
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4 /5
★★★★☆

Good product

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Audrey V.
purchased on 28/04/2020
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5 /5
★★★★★

Very good, nothing to complain about, except: perfect.

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Stéphanie C.
purchased on 12/05/2020
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5 /5
★★★★★

Perfect

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Helene C.
purchased on 28/05/2020
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5 /5
★★★★★

Perfect

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Maite G.
purchased on 05/06/2020
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5 /5
★★★★★

Perfect

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Edith V.
purchased on 14/04/2020
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5 /5
★★★★★

Very good contact. Order delivered on time. Exchange made within good time. Great after-sales service.

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Louise P.
purchased on 27/06/2020
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4 /5
★★★★☆

Very good quality, small issue at delivery as some springs were missing but were sent back immediately

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Damien A.
purchased on 26/06/2020
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2 /5
★★☆☆☆

Delivery times too long for items that were in stock

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Philippe E.
purchased on 26/04/2020
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Answer from France Trampoline
Hello, thank you for your comment. Our stock levels are updated in real-time on our various product sheets, so we are surprised that you did not have the correct information at the time of placing your order. Indeed, at the time of your purchase, some references in your cart were out of stock and we had to wait for a restock in June on these products to be able to ship your entire order. We are sorry that your customer experience was not entirely satisfactory, but we still wish you very good times on your trampoline! The France Trampoline team
4 /5
★★★★☆

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Barbara B.
purchased on 27/04/2020
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4 /5
★★★★☆

Good product that meets expectations. Lack of communication from France Trampoline regarding delivery times during COVID-19 (order placed on April 5 for delivery completed at the end of June)

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Frederic T.
purchased on 05/04/2020
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5 /5
★★★★★

D360 jump trampoline very satisfied just the protective cushion that tends to lift towards the edge at the level of the falling part despite the stretched elastics

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Cyrille B.
purchased on 27/04/2020
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5 /5
★★★★★

Perfect! Quality material. Fast delivery.

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Richard D.
purchased on 25/06/2020
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5 /5
★★★★★

Quick and complete service

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Nicolas R.
purchased on 13/04/2020
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4 /5
★★★★☆

The order tracking very useful. Unfortunately, the material received did not last more than 2 weeks. Excellent after-sales service to replace the defective material.

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Julien A.
purchased on 25/05/2020
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5 /5
★★★★★

Perfect as usual (recently purchased a roof to improve my trampoline)

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Nadine L.
purchased on 11/05/2020
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5 /5
★★★★★

Very good product

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Jerome P.
purchased on 27/04/2020
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5 /5
★★★★★

I found your product to be of very good quality and the follow-up by phone very good and pleasant with precise and reliable information. Thank you

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Xavier D.
purchased on 22/03/2020
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5 /5
★★★★★

Very good

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Robert R.
purchased on 24/06/2020
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5 /5
★★★★★

Very good advice from the salespeople, very good quality product. Delighted

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Philippe N.
purchased on 20/06/2020
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5 /5
★★★★★

Very good provider

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Gerard A.
purchased on 16/06/2020
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5 /5
★★★★★

Good service

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Olivier G.
purchased on 03/05/2020
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5 /5
★★★★★

Very good quality product but COVID greatly extended our delivery time

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Regis C.
purchased on 28/04/2020
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5 /5
★★★★★

Very good service very good product

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Daniel M.
purchased on 14/04/2020
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3 /5
★★★☆☆

Product error due to poor analysis

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Vincent G.
purchased on 21/05/2020
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. After verification, we did not find an open file in our system regarding the replacement of your incompatible part. Could you please contact us at [email protected] so that we can study this together? We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team