English 
C
Rating: 5 out of 5
Top customer service! Responsiveness, well done
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
C
Rating: 4 out of 5
PRODUCT COMPLIANT
Translated reviews
M
Rating: 1 out of 5
Ordered by paying 39 euros for express delivery that arrives drop by drop!!!! The material is of quality but the quality of service remains totally to be reviewed. I would not recommend
Translated reviews
Response from France Trampoline
Hello, thank you for highlighting the quality of our material. Indeed, some accessories from our packs have been missing due to current supply difficulties. Rather than delaying the entire delivery, we preferred to send the trampoline and the available accessories as soon as possible and to send the missing accessory later at our expense. We are sorry to read that this solution may not have been the most practical for you. We are currently working to improve this process and to inform our customers more clearly about delivery adjustments. Thank you for your trust, the entire France Trampoline team.
G
Rating: 5 out of 5
Correct
Translated reviews
P
Rating: 5 out of 5
Of good quality
Translated reviews
D
Rating: 4 out of 5
Good
Translated reviews
C
Rating: 5 out of 5
Perfect service by phone. ***
Translated reviews
F
Rating: 5 out of 5
Clear site, friendly and satisfactory phone reception and response, delivery of the ordered product in accordance with the expected deadline, that's it for the order; as for the product, the quality seems good, installation was easy and the current use makes the young users very happy. Thank you!
Translated reviews
S
Rating: 5 out of 5
Product of excellent quality
Translated reviews
B
Rating: 5 out of 5
The customer service is very attentive and very responsive.
Translated reviews
C
Rating: 5 out of 5
Precious advice from you in the search for a replacement tarp for my trampoline.
Translated reviews
A
Rating: 5 out of 5
Everything worked and I was always kept updated on the status of the delivery
Translated reviews
C
Rating: 4 out of 5
Good product
Translated reviews
F
Rating: 5 out of 5
The elements of the slack line and the zip line are of very good quality. The packages arrived on time and very well protected. The family is happy with this purchase
Translated reviews
A
Rating: 5 out of 5
Very high responsiveness.
Translated reviews
S
Rating: 5 out of 5
Efficient and fast order and delivery. Kids thrilled with the basketball hoop! Perfect!
Translated reviews
N
Rating: 4 out of 5
Very good delivery. The assembly document lacks precision, especially for assembling the legs and crossbars which is a technical step... Once assembled, we are completely satisfied with the trampoline, however, we find the protective cover unsuitable and impractical.
Translated reviews
P
Rating: 5 out of 5
Good product that fully satisfies us
Translated reviews
C
Rating: 4 out of 5
Simple assembly, one difficulty with the elastics to hook the protective mat over the springs. And the Velcro of the safety net that doesn't hold.
Translated reviews
T
Rating: 4 out of 5
The assembly was tedious. I think you can improve the assembly instructions.
Translated reviews
B
Rating: 5 out of 5
Good material, very good delivery
Translated reviews
A
Rating: 5 out of 5
Santa Claus brought us a zip line and we are absolutely delighted with our new outdoor game. We slightly underestimated the launch height and will need to set up a platform, but other than that everything was perfect. Customer service was very attentive, available, and gave good advice. Thank you very much.
Translated reviews
C
Rating: 5 out of 5
Everything went smoothly. I'm glad I got a high-quality cover for our trampoline for the winter
Translated reviews
C
Rating: 5 out of 5
Product is great. Fast delivery. Nothing to say.
Translated reviews
A
Rating: 4 out of 5
Order delivered on time, well packaged. No mention of the country of manufacture of the Ninja course elements (unless I am mistaken). Blue net space between each 'rung' larger than I imagined. Lack of precision on the maintenance of the course during the year if it remains outside.
Translated reviews
T
Rating: 4 out of 5
Very good
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews
B
Rating: 5 out of 5
Super product and very responsive. Fast delivery. All good, thank you
Translated reviews
C
Rating: 4 out of 5
Good product received within the announced deadlines
Translated reviews
V
Rating: 4 out of 5
Due to Covid, we did not receive the protective cover and winter is here....
Translated reviews
N
Rating: 5 out of 5
Very positive. Videos on the site for help with assembling and disassembling the trampoline are very useful for putting on the protective cover. Easy to assemble but it's better to have two people for a diameter of more than 3 meters. Very good communication with customer service. High-quality trampoline: my children loved it as well as the adults, hence the importance of buying a cover to protect it during the winter. There are several possibilities for rainwater drainage that cannot stagnate; the wind does the rest of the work.
Translated reviews
M
Rating: 5 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Product received as described and quickly, reasonable price.
Translated reviews
E
Rating: 5 out of 5
Good equipment, sturdy, the kids love it.
Translated reviews
C
Rating: 5 out of 5
A bit tedious to assemble but the quality is really there! Very happy with our purchase
Translated reviews
C
Rating: 4 out of 5
Fast delivery, careful packaging and fair price. The trampoline is not yet assembled as it is a Christmas gift
Translated reviews
D
Rating: 4 out of 5
Very happy with my order, the manual provided is less clear than the one on the website.
Translated reviews
J
Rating: 5 out of 5
Very good. Late delay but well informed and respected
Translated reviews
M
Rating: 5 out of 5
Good order tracking with very fast delivery, thank you.
Translated reviews
F
Rating: 5 out of 5
Happy New Year
Translated reviews