Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

2 /5
★★☆☆☆

Hello, Products conform and of good quality. However, delivery times are really too long! Part announced as out of stock but deliverable in three weeks, received more than three months later. Two orders and the same problem twice! It would be better to announce longer delivery times, at least we know. Have a nice day.

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Estelle E.
purchased on 15/06/2020
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Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. Despite our efforts, it has been complicated to contact all our customers individually. We would like to apologize for this inconvenience. The France Trampoline team.
4 /5
★★★★☆

Great product with this oval trampoline. It fits well in our garden. It is very sturdy and resistant for our 2 teenagers. We are very happy with our purchase. Small downside: the net closure does not go all the way down, which requires caution when getting on and off the trampoline.

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Pascal M.
purchased on 20/05/2020
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5 /5
★★★★★

Very satisfactory product, conforms to my expectations

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Florence M.
purchased on 09/09/2020
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5 /5
★★★★★

Products conform to the request

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Arnaud M.
purchased on 03/06/2020
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5 /5
★★★★★

Fast delivery! Goods as described! Fit perfectly! Everything ok!!

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Klaus F.
purchased on 05/09/2020
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5 /5
★★★★★

Everything went great. All in order

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Michael V.
purchased on 23/06/2020
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5 /5
★★★★★

Excellent service. The delivery was in accordance with the order. The products are of quality. Thank you very much to your whole good team!

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Robert J.
purchased on 17/08/2020
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4 /5
★★★★☆

The site encountered many problems with the delivery of our trampoline. We finally found common ground. We are delighted with the trampoline, super quality.

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Nadège M.
purchased on 29/05/2020
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5 /5
★★★★★

Very good

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Jean-christophe B.
purchased on 11/06/2020
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4 /5
★★★★☆

The products match my choice and are correct and very well suited.

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Michele J.
purchased on 31/08/2020
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5 /5
★★★★★

Very responsive customer service.

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Olivier V.
purchased on 04/09/2020
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5 /5
★★★★★

No problems, quick order, conforming to the requested expectations. Regards

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Frédéric P.
purchased on 26/08/2020
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4 /5
★★★★☆

It's a shame that we had to wait several months between the time of the order and the time of delivery

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Marie Laure P.
purchased on 29/06/2020
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5 /5
★★★★★

Good quality of materials and fast

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Brigitte L.
purchased on 06/09/2020
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5 /5
★★★★★

The order was processed efficiently and the delivery went smoothly without any problems.

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René B.
purchased on 28/08/2020
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5 /5
★★★★★

Very good product

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Nathalie E.
purchased on 08/07/2020
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5 /5
★★★★★

Serious company and quality product. I was just delivered with a month delay due to the health difficulties after confinement...

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Nathalie S.
purchased on 08/07/2020
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5 /5
★★★★★

Perfect

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Nicolas V.
purchased on 30/08/2020
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5 /5
★★★★★

Easy navigation, attentive and efficient staff.

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Michel C.
purchased on 07/07/2020
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5 /5
★★★★★

Great seller, very serious.

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Adelaide G.
purchased on 18/06/2020
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5 /5
★★★★★

Product conforms to the order, delivered quickly. Nothing to complain about.

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Guillaume V.
purchased on 06/09/2020
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3 /5
★★★☆☆

Disappointment for the anchoring kits and the cover received almost a month and a half later, without giving any news in the meantime

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Michelle R.
purchased on 02/06/2020
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Answer from France Trampoline
Hello, thank you for your feedback. Indeed, we have experienced supply delays and extended delivery times. In order for you to enjoy your trampoline as soon as possible, we chose to deliver the missing optional accessories later, rather than delaying the entire delivery. We apologize for this lack of communication. Best regards, the France Trampoline team.
1 /5
★☆☆☆☆

4 or 5 months delivery delay, I forgot. In any case, too late for our grandchildren to use it this year. INEXCUSABLE!!!

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Philippe L.
purchased on 22/05/2020
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Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We would like to apologize for this inconvenience. The France Trampoline team.
5 /5
★★★★★

Everything was perfect and well conditioned

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Laurent C.
purchased on 05/09/2020
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4 /5
★★★★☆

Very good product, satisfied except for the 2 months wait before receiving the order but we were informed at the time of ordering

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Gerard B.
purchased on 18/07/2020
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3 /5
★★★☆☆

Unfortunately, the trampoline did not arrive at the pre-ordered time. I was only informed about this later, but that it was delivered almost a month later was not mentioned, nor that it was only a partial delivery. I also found it unfortunate that some emails were sent in French.

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Maike B.
purchased on 17/05/2020
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Answer from France Trampoline
Dear customer, we thank you for your order with us. Due to the current global situation, our supply chains did not function with the usual reliability. We apologize for these circumstances and wish you a lot of fun with your trampoline! Your Trampolin Technik Team
4 /5
★★★★☆

Good product but extremely long delivery time

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Charlene L.
purchased on 01/07/2020
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5 /5
★★★★★

We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!

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Yvette D.
purchased on 18/06/2020
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5 /5
★★★★★

Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services

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Isabelle F.
purchased on 05/08/2020
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5 /5
★★★★★

Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you

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Audrey T.
purchased on 27/05/2020
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5 /5
★★★★★

Very good

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Thomas V.
purchased on 17/08/2020
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4 /5
★★★★☆

Quality material used for many years

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Guy D.
purchased on 10/06/2020
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5 /5
★★★★★

Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!

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Laetitia M.
purchased on 28/08/2020
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5 /5
★★★★★

The wait was long but not disappointing: Very good material ...

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Caroline P.
purchased on 04/07/2020
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5 /5
★★★★★

The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.

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Éric S.
purchased on 27/07/2020
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4 /5
★★★★☆

Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)

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Heloise R.
purchased on 18/05/2020
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4 /5
★★★★☆

Too bad the delivery took so long even if I understand the COVID context but still several months. And especially 2 separate deliveries the trampoline after 3 months and the anchoring kit another 2 months later... Otherwise, effective phone contact to get information on the deadlines and change a delivery address given the delay. Too bad the phone details were not changed at the same time as the address. This generated some misunderstandings with the delivery person....

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Sarah C.
purchased on 30/05/2020
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3 /5
★★★☆☆

Order took a very long time to arrive.

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Mickaël R.
purchased on 07/07/2020
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Answer from France Trampoline
Hello and thank you for this feedback. Indeed, we have experienced supply delays and extended delivery times. Despite all our efforts and the regular updating of deadlines on our site, we are sorry that we could not deliver to you sooner. However, we hope that your order will give you complete satisfaction. Best regards, the France Trampoline team.
4 /5
★★★★☆

The period (in full confinement) was not very conducive to an order but it was successful. Thank you

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Emmanuel D.
purchased on 25/05/2020
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5 /5
★★★★★

It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.

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Annie T.
purchased on 24/08/2020
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