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★★★★★
based on 21895 reviews published
Latest customer reviews
Good
Very good product of very good quality
Ok
The person I spoke to really took the time to explain to me, my children are very happy.
- everything went well - no stock at the time of the order but there was an email to explain the reason to us.
Very good!
Order of a trampoline with accessories. The net received did not work (too short) After 2 complaints, received a new net that closes perfectly well. So satisfied with the customer service and quality
Apart from the delay between the order and delivery being way too long probably due to COVID, very good service
Nothing to report, product conforms to the description. Delivery within the indicated deadlines at the time of order.
A bit long delay
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Order arrived very quickly, in accordance with the description. Good quality cushion.
Perfect nothing to add
Unacceptable delivery, the delay of more than 2 months after the deconfinement I understand therefore delivery scheduled for mid-July, but after the announced delay no delivery, forced to follow up, new delay announced for September 1, so more than a month of delay, and another week after this announced delay on September 1 to receive it!
In trust!
Everything is ok
Nothing to complain about, the wait was long but justified given the health crisis. Moreover, I have always received a response to my questions. Thank you
Small note regarding the remaining items to be delivered. It would have been desirable to keep the customer informed about the remaining items to be delivered a week before delivery, for example. Otherwise, very good quality product.
I am very satisfied. Communication excellent and the promised delivery date was met.
We are very happy with the ordered product but we were disappointed with the delivery date because we needed the cover for the arrival of our grandchildren and we did not receive it. But you explained to us that it was not available given the general context. Unfortunately for us. As a result, the cover has still not been used, what a shame.
Too bad for the delivery delay, 2 months after the order, so arrived after the summer.
Quality material, we purchased the Apollo Sport 500 Trampoline Pack. We are happy with the product, which conforms to the description on the site. However, we are very disappointed with the delivery: our delivery date was postponed 3 times without being notified. There is a real lack of communication between the provider and the customer. This is not normal. We can understand that there may be delays, but we would have liked to be informed, it is a minimum respect for customers. We therefore had to send several emails to obtain satisfaction. Very disappointed with the delivery.
Very good
Perfect sports equipment for our kids
Delivered on time and quality product.
Happy because I found the missing parts at a very low price. But very unhappy with the delivery time, order in April delivered in September. As a result, my children could not enjoy their trampoline.
Excellent!
Great service, competent advice over the phone, information about delivery and good quality of the jumping mat.
Fast delivery and product perfect to expectations!
Delivery as expected. No size issues, very happy with the good quality product, perfect. Very complicated product to find as large trampolines are not available on other sites.
Very satisfied with the purchased product, customer service is available and responsive. Only small downside is the delivery time... Otherwise, I would have given 5 stars.
Very good product, conforms to the request. Solid. Very good value for money. Installation ok
Delivery problem. No way to contact the delivery company...
Chronopost had a lot of delays, additional time taken for delivery in 48h, results delivery in 4 or 5 days
Ordering, payment, delivery, everything was unproblematic and fast. The 30m cable car is a very good product, stable materials, moderate assembly effort, but you should be two people. The first hard test at a children's birthday party went well. Clear purchase recommendation.
Material defective! No warranty service! I bought the Oval trampoline 430 about a year ago (2019). Apparently due to a material defect, the metal on one pole nearly broke. *** As a warranty service, I was sent a replacement pole with a thicker material thickness, which does not fit the other parts. Only after my lawyer intervened was my money refunded.
Perfect
Compliant with the description. Fast delivery.
Top thank you