★★★★★
based on 21895 reviews published
Latest customer reviews
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
Quality product, but a bit tedious to assemble
No problem, fast and compliant shipping
Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
Good
Top as always
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
Fast and responsive
Quality product Customer service available and efficient
Good
Perfect
Everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
Top product
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
Perfect
Very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
N/A
Compliant
Partially heard request for the provision of spare parts for France Trampoline products. No response regarding the pole fixings.
The net was difficult to install, it seems narrower than the original one.... On the other hand, the elastic fasteners for the net are shorter and thinner than the original ones, is this normal or is it also a mistake...?
N/A
Excellent product that fits perfectly to my trampoline. A big thank you to customer service for their valuable help in choosing this product.
Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.
I am still waiting for my order
I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!
Purchase of a replacement net. Everything is in accordance with the order and perfect
Very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...
Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.
Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend
Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time
Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.
Perfect, efficient customer service, attentive and responsive
Delivered on time and good quality of the material
Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.
Purchase of a replacement net. Compared to the original net, the quality is really worse: lightweight material, snagged during installation, no Velcro like the previous model. Additionally, after a storm yesterday, a white and very foamy product was dripping from the net (we do not know what it is - toxicity on a product for children?)
I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)