9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Serious provider, fast and uncomplicated delivery! Great product!

User icon
Sima B.
purchased on 08/05/2020
Translated review
5 /5
★★★★★

Very good quality

User icon
Isabelle D.
purchased on 18/05/2020
Translated review
5 /5
★★★★★

Perfect

User icon
Olivier M.
purchased on 18/05/2020
Translated review
5 /5
★★★★★

That's how it must be. The product description on the homepage was clear and informative, so I immediately knew what to order. Delivery came as announced and fully matched the description. Price performance very good. We were totally satisfied, thank you. Anytime again.

User icon
Heike B.
purchased on 08/05/2020
Translated review
1 /5
★☆☆☆☆

My trampoline has still not been delivered after 2 months of ordering. The first appointment with the delivery person was not honored by the delivery people, the second appointment was the same. After 3 calls, I learned that the trampoline was broken during the second appointment. No clear information to date on the expected new delivery date.

User icon
Elodie C.
purchased on 06/05/2020
Translated review
Answer from France Trampoline
Hello, First of all, thank you for taking the time to leave us a comment. Indeed, after checking, your package was damaged during delivery by the carrier. The pallet had to be returned to our warehouse so that we could verify it before proceeding with its reshipment. Unfortunately, these procedures take time and we are sorry for this additional wait to receive your order, a wait independent of our will and which we sincerely regret. Please know that we are doing our best to get your package to you as quickly as possible. We will get back to you very soon to inform you of a new possible delivery date and we renew our apologies for these inconveniences. The France Trampoline team
5 /5
★★★★★

Very good

User icon
Caroline C.
purchased on 12/05/2020
Translated review
5 /5
★★★★★

Very difficult assembly, the instructions could be clearer

User icon
Cathy B.
purchased on 15/04/2020
Translated review
5 /5
★★★★★

The delivery time was faster than stated. ***

User icon
Anja W.
purchased on 10/05/2020
Translated review
5 /5
★★★★★

Part not available on the day of the order but deadline respected

User icon
Alban F.
purchased on 18/04/2020
Translated review
5 /5
★★★★★

Very good. Product corresponds to the order. Thank you

User icon
Myriam M.
purchased on 29/04/2020
Translated review
5 /5
★★★★★

Very good site

User icon
Veronique L.
purchased on 18/05/2020
Translated review
5 /5
★★★★★

Very good quality and service, the attention during the process from ordering to delivery is unmatched. I would definitely recommend it.

User icon
Aurelio N.
purchased on 28/04/2020
Translated review
5 /5
★★★★★

Very good quality trampoline. Excellent customer service as one package arrived open during delivery, several parts were missing and they were quickly resent. Thank you

User icon
Maryline P.
purchased on 10/05/2020
Translated review
4 /5
★★★★☆

Very responsive and professional.

User icon
Fabrice L.
purchased on 14/05/2020
Translated review
5 /5
★★★★★

Good quality, easy assembly, just need to have several people to properly tension the cable

User icon
Romain R.
purchased on 19/05/2020
Translated review
4 /5
★★★★☆

It's a shame that we have to wait two months to receive a product!!!

User icon
Maurice B.
purchased on 10/04/2020
Translated review
5 /5
★★★★★

Very good product! My kids are fans!! Delivery time a bit long, but due to increased orders.. very good advice over the phone! Highly recommend! Plus, very good quality, nothing to compare with public trampolines!!

User icon
Angéline L.
purchased on 22/04/2020
Translated review
5 /5
★★★★★

Excellent product! Customer service is attentive! The children are delighted and so are the adults!!!

User icon
Ingrid M.
purchased on 11/04/2020
Translated review
5 /5
★★★★★

Nothing to say Delivery well organized with the driver. Easy assembly

User icon
Pierre A.
purchased on 29/04/2020
Translated review
5 /5
★★★★★

Fast delivery and very good product.

User icon
Arnaud H.
purchased on 17/05/2020
Translated review
5 /5
★★★★★

Very serious. Spare part available several years after the purchase of my trampoline

User icon
Patricia F.
purchased on 24/04/2020
Translated review
4 /5
★★★★☆

Nothing to report except that I ordered a spring and the trampoline ladder in a second order, I placed this order at least a month ago and I still have nothing or any information; it's a bit of a shame

User icon
Sebastien C.
purchased on 04/05/2020
Translated review
5 /5
★★★★★

Great, nothing to say.

User icon
Sandrine M.
purchased on 02/05/2020
Translated review
5 /5
★★★★★

Jump'up 250 material and delivery: everything is OK

User icon
Serge P.
purchased on 04/02/2020
Translated review
5 /5
★★★★★

Very good sturdy trampoline, the kids love it!!

User icon
Laetitia C.
purchased on 14/04/2020
Translated review
5 /5
★★★★★

Quality product delivered on time as expected despite the health crisis. Quick response to emails. Very good overall service.

User icon
Yvan B.
purchased on 23/04/2020
Translated review
5 /5
★★★★★

Everything is perfect!

User icon
Udo D.
purchased on 20/04/2020
Translated review
5 /5
★★★★★

Shipment in accordance with my expectations. High shipping costs DPD, over *** euros.

User icon
Pierre A.
purchased on 02/05/2020
Translated review
5 /5
★★★★★

Everything really went great. Reliable communication via email. Always transparent. The product is also great!!

User icon
Merle J.
purchased on 14/05/2020
Translated review
5 /5
★★★★★

Reactive. Very kind on the phone - good quality product.

User icon
Danièle D.
purchased on 14/05/2020
Translated review
4 /5
★★★★☆

Product ordered during confinement so arrived quite late but very satisfied with our purchase, good quality-price ratio and easy to install

User icon
Nelly T.
purchased on 10/05/2020
Translated review
5 /5
★★★★★

Excellent service from France Trampoline. Trampoline ordered during confinement and arrived before the date indicated on the site. Quality trampoline, sturdy and easy to assemble. I recommend!

User icon
Juliette T.
purchased on 24/04/2020
Translated review
3 /5
★★★☆☆

Instructions not explicit enough; too early for a product evaluation

User icon
Françoise A.
purchased on 15/04/2020
Translated review
Answer from France Trampoline
Hello, thank you for your comment! We look forward to your impressions after trying your trampoline! The France Trampoline team
5 /5
★★★★★

Very good. Received quickly

User icon
Helene U.
purchased on 25/04/2020
Translated review
5 /5
★★★★★

Perfect, I recommend

User icon
Damien S.
purchased on 12/05/2020
Translated review
5 /5
★★★★★

A smoothly conducted order!

User icon
Geraldine A.
purchased on 12/05/2020
Translated review
5 /5
★★★★★

Very good responsiveness and very good customer support

User icon
Patrick L.
purchased on 14/05/2020
Translated review
5 /5
★★★★★

Good product, good order tracking, perfect, thank you

User icon
Marie-gabrielle D.
purchased on 08/05/2020
Translated review
3 /5
★★★☆☆

What I didn't like is really the unavailability of the items because they are accessories that are not complicated, like a shoe rack or the small ladder that can be found everywhere else and the waiting times are over 2 months so one shouldn't take advantage of that. On the other hand, there are no promotions or discounts on the amount of my order that I paid in advance.

User icon
Valerie A.
purchased on 10/05/2020
Translated review
Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. Indeed, following the very particular period we have just gone through, our restocking has faced uncertainties that have unfortunately impacted our stock levels. We are currently facing stock shortages on a large number of references in our catalog, including the shoe rack and the access ladder to the trampoline, which are in high demand. We sincerely thank you for your patience and remind you that you can naturally cancel your order upon simple request. We remain at your disposal, the France Trampoline team
5 /5
★★★★★

Very good welcome. We are completely satisfied with the quality of your products. We just changed the protective net of our trampoline purchased from you 11 years ago!

User icon
Damien R.
purchased on 12/05/2020
Translated review