Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Great service. They took back the first product I ordered incorrectly to send me the right one, all for free and in a short time.

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Paul M.
purchased on 11/06/2020
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5 /5
★★★★★

Everything is okay! Always happy to do it again!

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Karin H.
purchased on 08/07/2020
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2 /5
★★☆☆☆

Delivery time way too long.

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Edith L.
purchased on 02/06/2020
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Answer from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team.
3 /5
★★★☆☆

Supply delays were way too long. Had to follow up by phone.

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Olivier U.
purchased on 20/05/2020
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Answer from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team.
4 /5
★★★★☆

Robust product, meets my expectations. I asked a technical question on the answering machine, I am still waiting for a response. In a month and a half, I think they had time to listen to it. So I solved my issue by myself.

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Clément F.
purchased on 27/06/2020
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5 /5
★★★★★

Excellent seller. Great item description. Thanks for the next purchase.

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Pierluigi P.
purchased on 17/07/2020
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5 /5
★★★★★

Everything is in accordance and one can only be satisfied; Bravo France Trampoline!

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Christiane S.
purchased on 26/04/2020
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3 /5
★★★☆☆

Lack of communication when there are delivery delays.

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Teddy M.
purchased on 27/03/2020
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Answer from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team.
5 /5
★★★★★

Excellent quality material. Quick and easy installation. Delivery a bit long but acceptable given the circumstances. Personalized follow-up and very appreciated advice.

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Florent M.
purchased on 06/06/2020
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3 /5
★★★☆☆

Delivery time greatly exceeded

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Maurice B.
purchased on 30/04/2020
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Answer from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at [email protected] for any further questions or remarks. The France Trampoline team
5 /5
★★★★★

Good quality product!!! 100% trust

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Cedric C.
purchased on 28/04/2020
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5 /5
★★★★★

I am very happy. It fits perfectly to the measurements.

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Laura B.
purchased on 08/06/2020
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5 /5
★★★★★

Very good product made in France. A problem-free delivery. A well-documented installation. Bravo!!!

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Jean-pierre M.
purchased on 20/07/2020
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5 /5
★★★★★

Product conforms and of quality. Good customer relationship, I was informed after the order that the product would be available a month later, with the possibility of getting a refund. An email then informed me of the actual availability and then of the shipment. Serious seller.

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Thierry L.
purchased on 24/05/2020
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3 /5
★★★☆☆

Hello, So for the information, super happy, however the delay with COVID was too long... We received the package but it was open and the springs, bolts... were in another box and during assembly, the bolts were missing. We wrote to you to report the damages and losses but to this day we still have not received a response from you.

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Louis Et Aurélien C.
purchased on 01/04/2020
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Answer from France Trampoline
Hello, Thank you for your comment. We are sorry to hear that you encountered a problem with the condition of your package upon delivery. In order for us to open a warranty file and resend you the missing items, could you please send us some photos of the encountered problem to [email protected]? In the meantime, we remain at your disposal. The France Trampoline team
2 /5
★★☆☆☆

I couldn't order the right net for my trampoline and FT didn't help me at this stage so I kept this net that I adapted.

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Olivier W.
purchased on 15/06/2020
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Answer from France Trampoline
Hello, Thank you for your comment. We are sorry to hear that you encountered a problem with your safety net. In order for us to assist you with the installation or replacement of your net, could you please send us some photos of the problem encountered to [email protected]? In the meantime, we remain at your disposal. The France Trampoline team.
4 /5
★★★★☆

Very easy to assemble and the kids love to play on it! We are on our second one, the Velcro didn't hold after about 1.5 years of use.

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Isabelle S.
purchased on 20/07/2020
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5 /5
★★★★★

The advisor was very attentive. Ordered on Monday morning, normally 5 to 6 days for delivery and I was leaving at the end of the week... your advisor told me: "send me an urgent message with your order" and I received the package the next day!! Thank you for your responsiveness and the professionalism of your advisors. I can only recommend this site.

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Bernard R.
purchased on 20/07/2020
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5 /5
★★★★★

Excellent. The person I spoke to on the phone was attentive and very responsive to meet my request.

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Veronique C.
purchased on 20/07/2020
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5 /5
★★★★★

Listening staff, available for advice. Quick management of the order and its shipment. Packages always very well prepared.

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Camping Pont Lauguere M.
purchased on 09/06/2020
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5 /5
★★★★★

Competence, welcome, efficiency.

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Daniel A.
purchased on 04/05/2020
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5 /5
★★★★★

Very good trampoline. A bit long delay, maybe due to COVID. Delivery service in our area is terrible. Impossible to reach them to schedule a delivery, I had to go there myself. Finally, now it is set up and the kids are enjoying it. I recommend France Trampoline without any problem.

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Emilie B.
purchased on 31/05/2020
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5 /5
★★★★★

I had no issues.

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Dominique B.
purchased on 06/07/2020
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5 /5
★★★★★

Very good, nothing to complain about.

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Celine D.
purchased on 22/05/2020
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5 /5
★★★★★

Top quality trampoline, nothing to do with a ***! A slight defect on the net, one email and 2 days later I had a new one.

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Amandine B.
purchased on 20/07/2020
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5 /5
★★★★★

Very good

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Nicolas D.
purchased on 14/07/2020
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5 /5
★★★★★

Very good material

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Sabine B.
purchased on 16/07/2020
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3 /5
★★★☆☆

Late delivery in advance and delayed without warning, new information received only after complaint

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Delphine M.
purchased on 17/05/2020
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Answer from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences caused and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team
4 /5
★★★★☆

The trampoline I purchased is really beautiful and functional and meets my expectations. The downside is the shipping times and especially the delivery times which are really too long.

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Diletta D.
purchased on 19/06/2020
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5 /5
★★★★★

Very good site, delivery within the deadlines, the product is great

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Nicolas C.
purchased on 15/07/2020
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5 /5
★★★★★

Delivery within the deadlines. Product conforms to the order

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Caroline B.
purchased on 06/05/2020
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5 /5
★★★★★

Friendly service staff, quick help, and top trampoline mat!

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Isabel S.
purchased on 05/06/2020
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1 /5
★☆☆☆☆

We regret that after a few weeks of use there is a tear in the spring protection. We request a replacement of this part

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Bertille D.
purchased on 15/07/2020
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Answer from France Trampoline
Hello, Thank you for your comment. We are sorry to hear that you encountered a problem with your protective cushion. In order for us to open a warranty file and send you a new cushion, could you please send us some photos of the tear to [email protected]? In the meantime, we remain at your disposal. The France Trampoline team
4 /5
★★★★☆

One remark, I was given a delivery date and I was going on vacation in the 3 days that followed... the order therefore did not arrive on time. I could have organized myself differently if I had known. Otherwise, response to the email was quick. Very good overall

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Fabienne P.
purchased on 09/05/2020
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5 /5
★★★★★

Serious company, easy site and good order tracking

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Myriam L.
purchased on 02/06/2020
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5 /5
★★★★★

I purchased an Octopulse 430 Trampoline. It has been a month since I installed it. It is incredibly robust. The finish is impeccable. The height of the jumps is significantly higher than the models I had already tried. This is a product I highly recommend. Thank you France Trampoline

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David H.
purchased on 05/07/2020
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5 /5
★★★★★

Bravo for the follow-up of the parts, I was able to repair my trampoline

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Eric S.
purchased on 15/07/2020
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5 /5
★★★★★

From advice to ordering to delivery, we are fully satisfied with our purchase and the different contacts. We warmly recommend this company.

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Corinne M.
purchased on 14/07/2020
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4 /5
★★★★☆

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Philippe B.
purchased on 24/06/2020
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5 /5
★★★★★

Hello Excellent

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Pauline R.
purchased on 01/07/2020
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