★★★★★
based on 21895 reviews published
Latest customer reviews
Great service. They took back the first product I ordered incorrectly to send me the right one, all for free and in a short time.
Everything is okay! Always happy to do it again!
Delivery time way too long.
Supply delays were way too long. Had to follow up by phone.
Robust product, meets my expectations. I asked a technical question on the answering machine, I am still waiting for a response. In a month and a half, I think they had time to listen to it. So I solved my issue by myself.
Excellent seller. Great item description. Thanks for the next purchase.
Everything is in accordance and one can only be satisfied; Bravo France Trampoline!
Lack of communication when there are delivery delays.
Excellent quality material. Quick and easy installation. Delivery a bit long but acceptable given the circumstances. Personalized follow-up and very appreciated advice.
Delivery time greatly exceeded
Good quality product!!! 100% trust
I am very happy. It fits perfectly to the measurements.
Very good product made in France. A problem-free delivery. A well-documented installation. Bravo!!!
Product conforms and of quality. Good customer relationship, I was informed after the order that the product would be available a month later, with the possibility of getting a refund. An email then informed me of the actual availability and then of the shipment. Serious seller.
Hello, So for the information, super happy, however the delay with COVID was too long... We received the package but it was open and the springs, bolts... were in another box and during assembly, the bolts were missing. We wrote to you to report the damages and losses but to this day we still have not received a response from you.
I couldn't order the right net for my trampoline and FT didn't help me at this stage so I kept this net that I adapted.
Very easy to assemble and the kids love to play on it! We are on our second one, the Velcro didn't hold after about 1.5 years of use.
The advisor was very attentive. Ordered on Monday morning, normally 5 to 6 days for delivery and I was leaving at the end of the week... your advisor told me: "send me an urgent message with your order" and I received the package the next day!! Thank you for your responsiveness and the professionalism of your advisors. I can only recommend this site.
Excellent. The person I spoke to on the phone was attentive and very responsive to meet my request.
Listening staff, available for advice. Quick management of the order and its shipment. Packages always very well prepared.
Competence, welcome, efficiency.
Very good trampoline. A bit long delay, maybe due to COVID. Delivery service in our area is terrible. Impossible to reach them to schedule a delivery, I had to go there myself. Finally, now it is set up and the kids are enjoying it. I recommend France Trampoline without any problem.
I had no issues.
Very good, nothing to complain about.
Top quality trampoline, nothing to do with a ***! A slight defect on the net, one email and 2 days later I had a new one.
Very good
Very good material
Late delivery in advance and delayed without warning, new information received only after complaint
The trampoline I purchased is really beautiful and functional and meets my expectations. The downside is the shipping times and especially the delivery times which are really too long.
Very good site, delivery within the deadlines, the product is great
Delivery within the deadlines. Product conforms to the order
Friendly service staff, quick help, and top trampoline mat!
We regret that after a few weeks of use there is a tear in the spring protection. We request a replacement of this part
One remark, I was given a delivery date and I was going on vacation in the 3 days that followed... the order therefore did not arrive on time. I could have organized myself differently if I had known. Otherwise, response to the email was quick. Very good overall
Serious company, easy site and good order tracking
I purchased an Octopulse 430 Trampoline. It has been a month since I installed it. It is incredibly robust. The finish is impeccable. The height of the jumps is significantly higher than the models I had already tried. This is a product I highly recommend. Thank you France Trampoline
Bravo for the follow-up of the parts, I was able to repair my trampoline
From advice to ordering to delivery, we are fully satisfied with our purchase and the different contacts. We warmly recommend this company.
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Hello Excellent