Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

I have called on your services several times and it went very well. Thank you

User icon
Louis D.
purchased on 02/07/2020
Translated review
4 /5
★★★★☆

Good quality item, long delivery times.

User icon
Julie C.
purchased on 02/05/2020
Translated review
3 /5
★★★☆☆

Extended delivery time without communication

User icon
Pacifique M.
purchased on 02/05/2020
Translated review
Answer from France Trampoline
Hello, We sincerely apologize for the longer than normal shipping time. Indeed, at this time, we were still experiencing the consequences of the current crisis. Best regards, The France Trampoline Team
5 /5
★★★★★

Very good service

User icon
David C.
purchased on 07/07/2020
Translated review
5 /5
★★★★★

Happy with my purchase

User icon
Aline D.
purchased on 24/05/2020
Translated review
5 /5
★★★★★

Very good site with very good quality products.

User icon
Kamel K.
purchased on 06/07/2020
Translated review
4 /5
★★★★☆

Nothing to complain about. Compliant with the order

User icon
Didier V.
purchased on 28/05/2020
Translated review
4 /5
★★★★☆

Very long delivery

User icon
Stephanie C.
purchased on 22/04/2020
Translated review
5 /5
★★★★★

Excellent advice and very serious after-sales service

User icon
Emilie V.
purchased on 08/07/2020
Translated review
5 /5
★★★★★

Courteous welcome, great responsiveness and efficiency in dealing with my problem. Delivery time respected. Nothing to say!!

User icon
Daniel E.
purchased on 11/06/2020
Translated review
5 /5
★★★★★

Order placed easily and waiting for delivery

User icon
Jean-yves L.
purchased on 09/06/2020
Translated review
5 /5
★★★★★

Very good quality

User icon
Martin B.
purchased on 14/05/2020
Translated review
5 /5
★★★★★

The product meets our expectations and the delivery was quite fast!

User icon
Aurélia D.
purchased on 11/05/2020
Translated review
5 /5
★★★★★

Quick order, clear site.

User icon
Géraldine F.
purchased on 17/05/2020
Translated review
4 /5
★★★★☆

4 stars, because just a size error in the jumping mat.. The second shipment was long..

User icon
Olivier B.
purchased on 30/06/2020
Translated review
4 /5
★★★★☆

Everything went well but I was unable to place my order online due to missing or incorrect passwords. I was therefore forced to order by phone

User icon
Francoise E.
purchased on 22/06/2020
Translated review
5 /5
★★★★★

Super trampoline!

User icon
Gerd Z.
purchased on 25/05/2020
Translated review
5 /5
★★★★★

Following premature wear of the protective pad, the company was able to react quickly to our issue and sent us another one. Serious site, quality products despite our small issue, which was resolved quickly.

User icon
Alexilia B.
purchased on 29/05/2020
Translated review
4 /5
★★★★☆

Very fast delivery, quality material

User icon
Pauline M.
purchased on 04/07/2020
Translated review
5 /5
★★★★★

Very good to recommend

User icon
Joseph V.
purchased on 15/05/2020
Translated review
5 /5
★★★★★

I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.

User icon
Fanny C.
purchased on 15/06/2020
Translated review
4 /5
★★★★☆

Good service even though we had to wait more than 2 months between ordering and receiving the trampoline. But the product is very satisfactory.

User icon
Aline Q.
purchased on 22/05/2020
Translated review
2 /5
★★☆☆☆

*** Regarding the order and payment confirmation, a disaster. Between the order and the shipment, there was no confirmation of the bank deposit. My attempts to communicate with you were another failure. Despite everything, the trampoline is very good.

User icon
Emilio B.
purchased on 18/05/2020
Translated review
3 /5
★★★☆☆

The product is compliant, we recently assembled it, but I find that it lacks some additional explanations in certain places for assembly. We took photos because some straps holding the net were damaged upon opening the package. I have photos that I can send you. Please provide me with an address for the photos. Regards.

User icon
Jerome M.
purchased on 10/05/2020
Translated review
Answer from France Trampoline
Hello, We are sorry to learn that your package was damaged. We have taken your request into account. You can send us your photos at the following address: [email protected] Best regards, The France Trampoline Team.
5 /5
★★★★★

Very good.

User icon
Robin T.
purchased on 29/03/2020
Translated review
5 /5
★★★★★

Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.

User icon
Pasha C.
purchased on 06/04/2020
5 /5
★★★★★

Great product, team present despite a difficult period, I recommend with my eyes closed

User icon
Jean Marc M.
purchased on 25/05/2020
Translated review
5 /5
★★★★★

A little long on the delivery. The date announced at the order was not respected.

User icon
Valerie V.
purchased on 29/06/2020
Translated review
4 /5
★★★★☆

Very satisfied with the product, however the delivery was longer than expected and the delivery person's friendliness was really limited.

User icon
Eric L.
purchased on 17/05/2020
Translated review
5 /5
★★★★★

Very good service, by telephone and using the site.

User icon
Jodi W.
purchased on 13/06/2020
Translated review
4 /5
★★★★☆

Product conforms and very good but delivery time very long (possibly due to the covid19 lockdown).

User icon
Frederic L.
purchased on 22/05/2020
Translated review
4 /5
★★★★☆

Very nice quality trampoline and easy to assemble. Interaction with customer service was very good. Delivery time was very long, but it was announced before confirming the order. I recommend!

User icon
Julien T.
purchased on 10/05/2020
Translated review
1 /5
★☆☆☆☆

To the point of making the order, the service was good. After the money had been paid, it descended downhill quickly. Not great in any way.

User icon
James C.
purchased on 15/06/2020
Answer from France Trampoline
Hello, we're sorry to learn of your dissatisfaction. We couldn't find any email from you regarding your order. Unfortunately, we are still suffering the consequences of the health crisis. At the time of your order, your product was indicated as being out of stock with a restocking date of July 31st. The restocking date was met, your order was shipped on July 27th. We make every effort to inform you as clearly as possible, the restocking dates of our products are indicated on each product. The France Trampoline team is at your disposal for any question by email or telephone. We would like to apologize for the delay in receiving your order. We apologize for the delay in receiving your order,
3 /5
★★★☆☆

Very good product. But the announced delay was not respected, exceeded by a month, no information on the subject. However, the price is debited in full at the time of the order. The delivery person was very, very unfriendly.

User icon
Dominique F.
purchased on 14/05/2020
Translated review
Answer from France Trampoline
Hello, We are sincerely sorry for the longer than usual restocking delays. We have suffered the consequences of the current crisis. We do our best to inform our customers about the status of their order if it is delayed. We confirm that an email was sent to you in June to inform you of the delay. We apologize again if you did not receive it, it is common for our emails to end up in SPAM. Best regards, The France Trampoline Team.
5 /5
★★★★★

Very good quality jumping mat.

User icon
Emeline S.
purchased on 03/07/2020
Translated review
4 /5
★★★★☆

Order placed with delivery within a week, received within two weeks (difficulties due to the restrictive measures of covid19). Excellent quality material, completely in line with my expectations. Very friendly and attentive customer service. I recommend this site.

User icon
Véronique P.
purchased on 07/07/2020
Translated review
5 /5
★★★★★

I recommend. Fast delivery, super quality.

User icon
Cyril G.
purchased on 28/06/2020
Translated review
5 /5
★★★★★

Listening and very good advice.

User icon
Ludovic F.
purchased on 22/04/2020
Translated review
5 /5
★★★★★

I sent an email for advice, and we received a very quick response. Very good material, which lasts, I recommend.

User icon
Hilda D.
purchased on 22/06/2020
Translated review
1 /5
★☆☆☆☆

Very disappointed with the net that raises the mat.

User icon
Gilles P.
purchased on 05/05/2020
Translated review
Answer from France Trampoline
Hello, We are sincerely sorry to learn of your dissatisfaction. Please know that we take your comment into consideration to make a technical improvement to the product. Best regards, The France Trampoline Team.