9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Great product, deadlines respected, good buying guide! Thank you very much

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Justin Z.
purchased on 14/04/2020
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5 /5
★★★★★

Very good

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Atelier D.
purchased on 21/04/2020
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4 /5
★★★★☆

Services and delivery without surprises.

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Claude C.
purchased on 11/04/2020
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4 /5
★★★★☆

Good product

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Benjamin D.
purchased on 21/04/2020
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5 /5
★★★★★

Good advice and quick response from customer service. For info, my trampoline is not of your brand and without the advice, I would have ordered a protective cushion that was too large

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Héloïse G.
purchased on 17/04/2020
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5 /5
★★★★★

Very good

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Celine R.
purchased on 09/04/2020
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5 /5
★★★★★

Excellent service

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Benedicte R.
purchased on 10/04/2020
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5 /5
★★★★★

Everything works top - quality super!

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Katharina L.
purchased on 20/04/2020
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5 /5
★★★★★

Quality product and fast delivery.

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Didier R.
purchased on 21/04/2020
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1 /5
★☆☆☆☆

The delivery was catastrophic: the first one arrived on a pallet that was too small, one leg was broken. I immediately spoke on the phone with someone very nice from France Trampoline who told me they would immediately resend my order express, but I had to wait another week to receive the second one which was on the same pallet barely more protected but fortunately intact, without an email confirmation or phone call, which raises stress when you see marked delivered on the tracking but it has not arrived... it would be good in this case to inform the customer of the REAL evolution of the delivery!!!

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Laurie S.
purchased on 23/04/2020
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry to hear that the delivery of your fitness trampoline went so badly. It is true that the conditions and delivery times during the entire duration of the lockdown were particularly difficult, with carriers operating with reduced staff and facing strong operational constraints due to barrier gestures and distancing. Regarding the delivery tracking, indeed in the case of automatic order returns following a delivery refusal, a computer issue prevents us from providing the customer with the tracking link for their package. We are doing everything we can to resolve this issue and we apologize for the inconvenience caused. Best regards, the France Trampoline team
4 /5
★★★★☆

Nothing to report

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Brigitte D.
purchased on 21/04/2020
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4 /5
★★★★☆

Nothing to report

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Jean-paul P.
purchased on 16/04/2020
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5 /5
★★★★★

Well-made assembly instructions and available customer service.

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Isa D.
purchased on 17/04/2020
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3 /5
★★★☆☆

There was an order error, I received the package of another person. I had to wait.

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Christine L.
purchased on 10/04/2020
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Answer from France Trampoline
Hello, we are sorry for the problem encountered during the preparation of your order! This is a situation that happens extremely rarely, but unfortunately, you experienced it. We apologize for this error and remain at your disposal for any questions. The France Trampoline team
4 /5
★★★★☆

We were delivered on time... However, the address, which was incorrectly stated, had not been corrected... and the delivery person was relevant....

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Denjean M.
purchased on 20/04/2020
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3 /5
★★★☆☆

The material is compliant. However, we had requested a small commercial gesture as we are regular customers. Every year we renew our equipment. Last year we bought a net but the zipper is of very poor quality and is already broken. No gesture was made....

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Arnaud P.
purchased on 11/04/2020
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. Please feel free to contact us at [email protected], we will be happy to offer you a commercial gesture to thank you for your trust and loyalty! The France Trampoline team
5 /5
★★★★★

Top-notch after-sales service. Quality material. I recommend it without hesitation. I had a small issue with a part during assembly, the replacement was done easily and quickly. Excellent.

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Robert G.
purchased on 10/04/2020
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5 /5
★★★★★

Quality product, ultra-fast delivery

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Nacira S.
purchased on 21/04/2020
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5 /5
★★★★★

Product conforms.

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Lionel M.
purchased on 21/04/2020
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4 /5
★★★★☆

Fast delivery time. However, it is a pity to have to request the assembly instructions after delivery. It could have been included with the product or more ecologically, via access on your site.

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Annelore P.
purchased on 19/04/2020
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5 /5
★★★★★

Very good service. The trampoline meets our expectations and is very sturdy. However, we fixed the legs in concrete because we have a lot of wind. Perfect!

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Mathieu M.
purchased on 21/04/2020
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5 /5
★★★★★

Quality product, fast delivery

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Matthieu P.
purchased on 18/04/2020
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1 /5
★☆☆☆☆

One part is not suitable and proves to be unsafe for the use of the whole. We did not receive a response to our request made by email with attached photographs as requested. We cannot develop our site with this type of material under these conditions.

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Thierry Q.
purchased on 21/04/2020
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Answer from France Trampoline
Hello, we are sorry to hear that your order did not meet your satisfaction. We were able to verify your file and a return has been immediately scheduled. According to the information we have, this new order was indeed delivered to you on May 4th. We hope that this one will suit you! The France Trampoline team
5 /5
★★★★★

Good

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Laetitia P.
purchased on 14/04/2020
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5 /5
★★★★★

Excellent product. The protective cushions disintegrate much less quickly than those from China. Sure, it costs more, but I return to France Trampoline for the quality!

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Audrey H.
purchased on 05/04/2020
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5 /5
★★★★★

Very good

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Christian P.
purchased on 20/04/2020
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5 /5
★★★★★

Quality product, fast delivery... the best of trampolines

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Francois B.
purchased on 22/04/2020
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5 /5
★★★★★

Nothing to report, everything was perfect

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Jean D.
purchased on 07/04/2020
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5 /5
★★★★★

Everything is perfect

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Elisabeth E.
purchased on 19/04/2020
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3 /5
★★★☆☆

For the order, everything went well, this is the second time I am renewing accessories for our trampoline, but I am a bit disappointed with the evolution of the quality of the products received, especially for the perimeter net as a whole and the new system for fixing the peripheral mat, but you can contact me to discuss it, I am at your disposal. Best regards. ***.

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Martial P.
purchased on 14/04/2020
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us this comment. Regarding the perceived quality of the net, it does seem thinner because the material of the net has evolved over the years as you have noticed. However, we guarantee that the quality and resistance of this net have nothing to envy from the model you had until now on your trampoline. Please do not hesitate to get back to us for any questions, we remain at your disposal. The France Trampoline team
5 /5
★★★★★

The spare parts for my trampoline met my expectations.

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Laure B.
purchased on 09/04/2020
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4 /5
★★★★☆

I am satisfied with my order, product compliant with my expectations.

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Jean-luc R.
purchased on 20/04/2020
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5 /5
★★★★★

Very good quality of the trampoline as well as a very good responsiveness of the France trampoline team for customer service despite the confinement conditions.

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Benoit S.
purchased on 08/04/2020
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5 /5
★★★★★

Excellent service and the product is of quality!

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Fabrice L.
purchased on 17/04/2020
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5 /5
★★★★★

Very good service

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Rachel Q.
purchased on 18/04/2020
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5 /5
★★★★★

I searched many sites for spare parts for my trampoline and managed to find them all on Salt'In Italy: an embarrassing choice and many possibilities for customization and improvement of the parts literally changed my trampoline. Unfortunately, the Covid emergency delayed the delivery but my patience was rewarded with a very welcome gift! Customer service also gave me the option to cancel the order but I preferred to wait since the parts I found were unique in their kind.

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Alessandro P.
purchased on 12/03/2020
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4 /5
★★★★☆

Very good site, nothing to complain about

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Cedric C.
purchased on 07/04/2020
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5 /5
★★★★★

Very responsive, product conforms to the description

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Olivier S.
purchased on 07/04/2020
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5 /5
★★★★★

Very good

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Benquet S.
purchased on 08/04/2020
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5 /5
★★★★★

Very good. Delivered very quickly

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Eric M.
purchased on 16/04/2020
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