★★★★★
based on 21895 reviews published
Latest customer reviews
Clear and precise site. What is good is that all the details were included (size, number of eyelets, length of springs).
Very good.
Ultra-fast delivery. Material conforms to my expectations. Thank you!
Nothing to report.
It was more than perfect! On the phone, a gentleman explained to me that the item I wanted was out of stock for the moment but in fact I received my package 3 or 4 days later!
Product perfectly adapted to my request thanks to a well-written technical sheet. Fast delivery.
Conforms to expectations. Works very well.
Very good listening and responsive.
The original delivery contained a faulty part. This circumstance was managed very reliably, generously, and to our satisfaction.
Very fast and serious, I am delighted with this company and I recommend it.
I recommend France trampoline, they are just great. Top-notch after-sales service.
Top-notch both for product quality and after-sales service. I recommend it +++
****
Order ok
Overall good quality and good customer follow-up. However, the small plastic parts of the trampoline are fragile. I had a problem with a part of the ladder and now with the tensioners under the trampoline. It's a shame because we bought French to avoid this kind of inconvenience.
Ordering was easy, despite the announcement of a waiting time, it still went relatively quickly. I had chosen purchase on account, which wasted time because the amount had to arrive first. Otherwise very satisfied and our trampoline roof serves its purpose perfectly.
A few small issues related to the carrier but quickly resolved thanks to a customer service that is easily reachable and responsive. Thank you.
As I ordered without being at home, I relied on the information present on the site, however, the size of your springs has changed for the Ovalie and I ended up with springs that were too short... exchange made without any problem, long delays to my taste but for a health crisis period, probably normal.
Delivery time too long.
Goods conform to the order. Well guided during my order.
Quality products, competent staff
Very good at all levels
Great site with good quality products. I just bought some small accessories to restore my trampoline. They have a very good customer service as they offered me some products that I needed to replace. Highly recommended.
We went to your office for an order, a delay is expected due to lack of stock, we are waiting!
Fast shipping and conforms to our expectations. Quality product.
Delivery quite fast during the COVID period. Impossible to reach you by phone but that is normal given the period. This led to an error on my part regarding the order. Didn't have time to make a return because too many professional activities. Otherwise, the quality of the products is there.
Delivery always conforms, deadline respected, quality of products
Trustworthy site, serious, well-packaged and fast shipping
Good service satisfied, except regarding the delay (a bit long)
The products are of quality, and it's very convenient to be able to order parts individually.
No reading of the messages sent, so no response. On the phone, when they say they will call me back, it's not true.... even after several reminders.
Very good product
Excellent product easy to assemble even though the instructions in Italian were missing.
Purchase advice via email, fast order and delivery, quality product as usual.
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Everything went well
Fast, efficient,
Product conforms; very good quality fiberglass. Only the delivery time was too long but it is true that the period was heavily disrupted
Trampoline net OK in all its forms but the time to receive it was endless surely due to COVID
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