Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Clear and precise site. What is good is that all the details were included (size, number of eyelets, length of springs).

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France D.
purchased on 22/05/2020
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5 /5
★★★★★

Very good.

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Aurelie T.
purchased on 05/06/2020
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5 /5
★★★★★

Ultra-fast delivery. Material conforms to my expectations. Thank you!

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Laurent L.
purchased on 08/06/2020
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4 /5
★★★★☆

Nothing to report.

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Aurelie M.
purchased on 17/05/2020
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5 /5
★★★★★

It was more than perfect! On the phone, a gentleman explained to me that the item I wanted was out of stock for the moment but in fact I received my package 3 or 4 days later!

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Camille R.
purchased on 08/06/2020
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5 /5
★★★★★

Product perfectly adapted to my request thanks to a well-written technical sheet. Fast delivery.

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Marie Josée M.
purchased on 06/06/2020
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5 /5
★★★★★

Conforms to expectations. Works very well.

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Jean-françois P.
purchased on 08/06/2020
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5 /5
★★★★★

Very good listening and responsive.

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Karine N.
purchased on 20/05/2020
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5 /5
★★★★★

The original delivery contained a faulty part. This circumstance was managed very reliably, generously, and to our satisfaction.

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Sandra M.
purchased on 28/04/2020
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4 /5
★★★★☆

Very fast and serious, I am delighted with this company and I recommend it.

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Elodie P.
purchased on 07/06/2020
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5 /5
★★★★★

I recommend France trampoline, they are just great. Top-notch after-sales service.

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Farah V.
purchased on 06/06/2020
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5 /5
★★★★★

Top-notch both for product quality and after-sales service. I recommend it +++

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Anne Laure F.
purchased on 05/06/2020
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4 /5
★★★★☆

****

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Daniel N.
purchased on 07/05/2020
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5 /5
★★★★★

Order ok

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Mathieu D.
purchased on 04/06/2020
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4 /5
★★★★☆

Overall good quality and good customer follow-up. However, the small plastic parts of the trampoline are fragile. I had a problem with a part of the ladder and now with the tensioners under the trampoline. It's a shame because we bought French to avoid this kind of inconvenience.

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Anne F.
purchased on 26/05/2020
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4 /5
★★★★☆

Ordering was easy, despite the announcement of a waiting time, it still went relatively quickly. I had chosen purchase on account, which wasted time because the amount had to arrive first. Otherwise very satisfied and our trampoline roof serves its purpose perfectly.

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Monika S.
purchased on 21/05/2020
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4 /5
★★★★☆

A few small issues related to the carrier but quickly resolved thanks to a customer service that is easily reachable and responsive. Thank you.

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Anne H.
purchased on 17/04/2020
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4 /5
★★★★☆

As I ordered without being at home, I relied on the information present on the site, however, the size of your springs has changed for the Ovalie and I ended up with springs that were too short... exchange made without any problem, long delays to my taste but for a health crisis period, probably normal.

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Sandra P.
purchased on 19/05/2020
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3 /5
★★★☆☆

Delivery time too long.

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Audrey F.
purchased on 10/05/2020
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we have indeed experienced unusually long delivery delays that do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team.
5 /5
★★★★★

Goods conform to the order. Well guided during my order.

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Martine D.
purchased on 28/05/2020
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5 /5
★★★★★

Quality products, competent staff

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Michel P.
purchased on 12/05/2020
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5 /5
★★★★★

Very good at all levels

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Thierry P.
purchased on 03/06/2020
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5 /5
★★★★★

Great site with good quality products. I just bought some small accessories to restore my trampoline. They have a very good customer service as they offered me some products that I needed to replace. Highly recommended.

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Min W.
purchased on 06/05/2020
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3 /5
★★★☆☆

We went to your office for an order, a delay is expected due to lack of stock, we are waiting!

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Evelyne L.
purchased on 24/04/2020
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we are indeed experiencing unusually large delivery delays, which do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team
5 /5
★★★★★

Fast shipping and conforms to our expectations. Quality product.

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Maud Z.
purchased on 04/06/2020
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4 /5
★★★★☆

Delivery quite fast during the COVID period. Impossible to reach you by phone but that is normal given the period. This led to an error on my part regarding the order. Didn't have time to make a return because too many professional activities. Otherwise, the quality of the products is there.

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Jean-philippe A.
purchased on 01/05/2020
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5 /5
★★★★★

Delivery always conforms, deadline respected, quality of products

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Nauredine B.
purchased on 06/04/2020
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4 /5
★★★★☆

Trustworthy site, serious, well-packaged and fast shipping

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Carole C.
purchased on 28/05/2020
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4 /5
★★★★☆

Good service satisfied, except regarding the delay (a bit long)

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Sebastien H.
purchased on 29/04/2020
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5 /5
★★★★★

The products are of quality, and it's very convenient to be able to order parts individually.

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Ingrid V.
purchased on 23/04/2020
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2 /5
★★☆☆☆

No reading of the messages sent, so no response. On the phone, when they say they will call me back, it's not true.... even after several reminders.

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Michèle D.
purchased on 21/04/2020
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis, which we had to handle with a reduced team for the same reasons. Our response speed to calls and emails received has indeed been a bit extended over the last few weeks, we apologize for that. We remain at your disposal for any further information. The France Trampoline team
5 /5
★★★★★

Very good product

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Yannick F.
purchased on 02/06/2020
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5 /5
★★★★★

Excellent product easy to assemble even though the instructions in Italian were missing.

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Erika F.
purchased on 27/04/2020
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5 /5
★★★★★

Purchase advice via email, fast order and delivery, quality product as usual.

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Michel K.
purchased on 02/06/2020
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4 /5
★★★★☆

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Yves-jacques L.
purchased on 24/04/2020
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4 /5
★★★★☆

Everything went well

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Lena O.
purchased on 29/05/2020
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5 /5
★★★★★

Fast, efficient,

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Patrice D.
purchased on 19/05/2020
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4 /5
★★★★☆

Product conforms; very good quality fiberglass. Only the delivery time was too long but it is true that the period was heavily disrupted

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Jean-jacques J.
purchased on 21/04/2020
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4 /5
★★★★☆

Trampoline net OK in all its forms but the time to receive it was endless surely due to COVID

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Daniel D.
purchased on 21/04/2020
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4 /5
★★★★☆

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Stéphane G.
purchased on 15/04/2020
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