9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

Professional and commercial

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Aurelie S.
purchased on 02/04/2020
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2 /5
★★☆☆☆

Hello, To this day I still have not received the 4 stakes ordered. I sent you a message by email but have not yet received a response. I also contacted the company that delivered to me but... no stakes. Could you please search for the whereabouts of the stakes?

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Thierry W.
purchased on 27/03/2020
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Answer from France Trampoline
Hello, According to our information, your order was delivered on Friday, April 10th. Do not hesitate to contact us by phone or email for more information. Best regards, The France Trampoline team
3 /5
★★★☆☆

We received the order on April 8th, noticed a defect in the net and reported it by email that evening.......still no response!!!!!

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Loic L.
purchased on 19/03/2020
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We apologize for the delays in our response, due to a team operating with reduced staff since the beginning of the health confinement. We are doing everything we can to respond to you quickly, and we apologize for the inconvenience caused. Counting on your understanding, The France Trampoline team
3 /5
★★★☆☆

I had difficulty getting information about the order... the shipment was very long without any information, to this day I still have not received all the ordered products, but I have been billed and charged

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Augustin H.
purchased on 18/03/2020
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Answer from France Trampoline
Hello, We confirm that your order was shipped on April 7th and handed over to the DPD carrier for delivery. We are contacting them to get more information regarding your package. We remain at your disposal for any further information. The France Trampoline team
5 /5
★★★★★

Very good feeling about the delivery, overall service,...

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David D.
purchased on 25/03/2020
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5 /5
★★★★★

True professionals, attentive and responsive to all requests. Already a customer since 2014, they remain at the top.

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Eric-olivier M.
purchased on 19/03/2020
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5 /5
★★★★★

Very good solid and durable product! Fast delivery very good!

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Anne V.
purchased on 15/03/2020
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4 /5
★★★★☆

Correct delivery and packaging. Quality product.

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Baptiste D.
purchased on 22/03/2020
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5 /5
★★★★★

Very good telephone reception that quickly allowed me to resolve my problem.

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Ronan S.
purchased on 22/03/2020
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5 /5
★★★★★

Perfect. Good order tracking, top customer service.

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Séverine M.
purchased on 28/03/2020
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4 /5
★★★★☆

Quick, friendly, and competent telephone reception.

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Patricia R.
purchased on 02/04/2020
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4 /5
★★★★☆

Nothing to report

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Virginie M.
purchased on 24/03/2020
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5 /5
★★★★★

Delivery in accordance with my order. Perfect!

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Marion S.
purchased on 18/03/2020
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4 /5
★★★★☆

No problems with delivery nor apparently with the quality; assembly instructions were unclear, had to go online to find clear explanations, a waste of time....

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Maryse Q.
purchased on 21/03/2020
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5 /5
★★★★★

Despite a complicated period (COVID-19) the delivery was fast

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Guillaume M.
purchased on 30/03/2020
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5 /5
★★★★★

Very good product. fast delivery

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Maryline R.
purchased on 26/03/2020
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5 /5
★★★★★

Efficient and fast, great service, you can order with your eyes closed!

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Emmanuel B.
purchased on 16/03/2020
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5 /5
★★★★★

Order of a new jumping mat received quite quickly given the confinement situation. Well done. Quality product. The old one was 6 years old. The trampoline itself has not aged.

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Ludovic L.
purchased on 26/03/2020
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5 /5
★★★★★

Professional, nothing to say. Fast and efficient. Thank you

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Matthieu P.
purchased on 15/03/2020
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5 /5
★★★★★

Quality products

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Francis M.
purchased on 02/03/2020
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4 /5
★★★★☆

I appreciated receiving a questionnaire to ensure that the ordered product is compliant.

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Lydie D.
purchased on 02/04/2020
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5 /5
★★★★★

I called because during this particular period we are going through I was not sure about the process and I was also unsure about my dimensions. Just a jumping mat to repurchase. I had a very pleasant advisor who was able to answer and guide me. The package arrived and 30 minutes later it was set up..thank you for this pleasant service and the speed of the deadlines. I will come back to you as soon as needed especially since it is a French company..thank you

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Frederic C.
purchased on 30/03/2020
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5 /5
★★★★★

Fast, very correct packaging, quick response if questions

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Guillaume P.
purchased on 29/03/2020
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5 /5
★★★★★

Always very good quality material. A bit expensive but lasts over time.

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Régis M.
purchased on 19/03/2020
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4 /5
★★★★☆

Professional team, attentive to the customer. Product received well packaged and of quite good quality.

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Sandrine M.
purchased on 21/03/2020
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5 /5
★★★★★

Fast delivery despite the Covid 19 crisis! The net has not yet been replaced; the attachment system under the platform is a bit different from the original net! We hope that the installation will be just as simple! Best regards

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Francine R.
purchased on 25/03/2020
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5 /5
★★★★★

Product conforms to the description.

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Juliette J.
purchased on 24/03/2020
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4 /5
★★★★☆

Quality customer service. Nothing to report.

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Greg O.
purchased on 17/03/2020
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5 /5
★★★★★

Good service and deadline respected

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David V.
purchased on 22/03/2020
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5 /5
★★★★★

I am happy because you are even careful when ordering 2 different products for different trampoline sizes! Very good team

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Marion G.
purchased on 17/03/2020
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5 /5
★★★★★

-

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Hubert C.
purchased on 02/04/2020
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4 /5
★★★★☆

Very good

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Nathalie H.
purchased on 28/03/2020
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5 /5
★★★★★

Perfect

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Pascal F.
purchased on 30/03/2020
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5 /5
★★★★★

Nothing to say; everything went well

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Philippe F.
purchased on 02/04/2020
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5 /5
★★★★★

Slightly longer delay than initially planned but delivery was well organized during this particular period

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Marie Dominique D.
purchased on 30/03/2020
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5 /5
★★★★★

Product meets my expectations, of good quality.

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Laurent L.
purchased on 15/03/2020
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5 /5
★★★★★

Very good, order conforms to the description on the internet, of high quality, received on time.

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Veronique L.
purchased on 29/03/2020
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5 /5
★★★★★

Always very good service, fast and efficient. Spare parts are easy to order to refurbish a trampoline purchased from France Trampoline.

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Guillaume A.
purchased on 29/03/2020
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5 /5
★★★★★

A bit slow but given the period we are lenient...

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Isabelle F.
purchased on 16/03/2020
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5 /5
★★★★★

Very good product, great customer service, fast delivery

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Marine V.
purchased on 28/03/2020
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