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★★★★★
based on 21895 reviews published
Latest customer reviews
Order conforms. Customer service attentive and responsive.
Delivery time too long
Very good quality product, perfectly matching our wishes, fast delivery despite the complications of confinement.
Product ordered perfectly conforms in quality and in favor of safety
Fast despite the context
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VERY GOOD
Very good telephone reception from the person in charge of customer relations.
Very good service, impeccable delivery time, everything is perfect
Meets our expectations
Very good product.
No other words than: Perfect!
Everything worked out!
Clear order and follow-up. Fast delivery. Good quality product.
Always very professional and quality product.
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Very professional. Quick processing of the order as well as the reception of our purchase which is also of beautiful quality.
Product in line with my expectations
Product in line with our expectations, fast delivery despite the lockdown, very good.
Great product, deadlines respected, good buying guide! Thank you very much
Very good
Services and delivery without surprises.
Good product
Good advice and quick response from customer service. For info, my trampoline is not of your brand and without the advice, I would have ordered a protective cushion that was too large
Very good
Excellent service
Everything works top - quality super!
Quality product and fast delivery.
The delivery was catastrophic: the first one arrived on a pallet that was too small, one leg was broken. I immediately spoke on the phone with someone very nice from France Trampoline who told me they would immediately resend my order express, but I had to wait another week to receive the second one which was on the same pallet barely more protected but fortunately intact, without an email confirmation or phone call, which raises stress when you see marked delivered on the tracking but it has not arrived... it would be good in this case to inform the customer of the REAL evolution of the delivery!!!
Nothing to report
Nothing to report
Well-made assembly instructions and available customer service.
There was an order error, I received the package of another person. I had to wait.
We were delivered on time... However, the address, which was incorrectly stated, had not been corrected... and the delivery person was relevant....
The material is compliant. However, we had requested a small commercial gesture as we are regular customers. Every year we renew our equipment. Last year we bought a net but the zipper is of very poor quality and is already broken. No gesture was made....
Top-notch after-sales service. Quality material. I recommend it without hesitation. I had a small issue with a part during assembly, the replacement was done easily and quickly. Excellent.
Quality product, ultra-fast delivery
Product conforms.
Fast delivery time. However, it is a pity to have to request the assembly instructions after delivery. It could have been included with the product or more ecologically, via access on your site.
Very good service. The trampoline meets our expectations and is very sturdy. However, we fixed the legs in concrete because we have a lot of wind. Perfect!