9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Great quality. Fast delivery.

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Anne Z.
purchased on 16/06/2024
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4 /5
★★★★☆

Easy order to make.

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Laurène O.
purchased on 08/07/2024
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5 /5
★★★★★

The trampoline cover was made to our complete satisfaction

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Franz E.
purchased on 02/05/2024
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5 /5
★★★★★

Top products and fast delivery

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Matthias L.
purchased on 17/06/2024
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5 /5
★★★★★

Fast and correct delivery; high-quality goods

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Katharina G.
purchased on 16/06/2024
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5 /5
★★★★★

Quality material, quick handling and responsive customer service/after-sales service!

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Mario F.
purchased on 24/06/2024
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5 /5
★★★★★

The entire order is true to the description and the delivery was very fast. We will see the quality of the mat over time.

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Melanie D.
purchased on 03/07/2024
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2 /5
★★☆☆☆

Quality product but useless assistance as it only reiterates the instructions

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Pascal S.
purchased on 03/07/2024
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Answer from France Trampoline
Hello Sir, Thank you very much for your feedback. We are delighted to learn that the product meets your expectations and that you are satisfied with it. Regarding your comments on our customer service, we are saddened to learn that we did not meet your expectations. We have always sought to assist you as best as possible, whether by email or by phone, calculating with you the starting and arrival points of your children's zip line. Then, we indeed referred you to our assembly instructions, as it is the support we have drafted to provide clear and precise information. We cannot change the recommended installation. If you have any other questions or needs, please do not hesitate to let us know. We are here to help you. Best regards, The France Trampoline team.
5 /5
★★★★★

Excellent product

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Charles G.
purchased on 03/07/2024
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5 /5
★★★★★

Delivered very quickly, very easy to install, it works great. I recommend without worries and I might even buy another one

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Edouard M.
purchased on 03/07/2024
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5 /5
★★★★★

The product , in my case a replacement mat , was of very good quality and the correct size. Please be aware this company question what size you order and the emails go into your junk so despatch can be delayed !!

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Malcolm S.
purchased on 02/07/2024
4 /5
★★★★☆

Robust and high-quality product. The only downside is that the assembly instructions are not explicit enough. Galvanized tubes with proper numbers would be much more reassuring to start the assembly

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Frederic J.
purchased on 02/07/2024
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5 /5
★★★★★

Quality trampoline

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Mylene R.
purchased on 02/07/2024
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5 /5
★★★★★

Excellent contact who was able to guide my purchase based on previous installations. Necessary explanations and advice by phone for good after-sales service follow-up

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Anne D.
purchased on 03/07/2024
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5 /5
★★★★★

I have no complaints to make. I will actually order other products soon. The delivery was incredibly fast. Thank you very much because it was for a birthday.

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Valerie L.
purchased on 01/07/2024
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5 /5
★★★★★

Good quality products

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Véronique C.
purchased on 03/07/2024
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5 /5
★★★★★

Very good ju

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Marc B.
purchased on 03/07/2024
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5 /5
★★★★★

Very good product quality

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Patrick B.
purchased on 03/07/2024
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5 /5
★★★★★

Great

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Olivier L.
purchased on 30/06/2024
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5 /5
★★★★★

Very satisfied !!!! Fast delivery and quality product, I recommend !!! My children love it !!!

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Amandine D.
purchased on 30/06/2024
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5 /5
★★★★★

-

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Sebastien G.
purchased on 29/06/2024
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5 /5
★★★★★

Good value for money

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Etienne G.
purchased on 01/07/2024
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5 /5
★★★★★

First order. Very professional customer service, who did not hesitate to call me because I made a mistake when placing my order. Very short delivery time. I am very satisfied with the quality of the received material.

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Aline M.
purchased on 02/07/2024
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5 /5
★★★★★

Friendly and competent delivery person, schedules respected. Simple and well-explained assembly. Product seems to be of good quality. To be seen in use with the children who are arriving soon.

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Brigitte S.
purchased on 01/07/2024
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5 /5
★★★★★

-

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Jean-claude P.
purchased on 02/07/2024
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5 /5
★★★★★

Smooth order placement and product delivered as expected

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Bertrand B.
purchased on 29/06/2024
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5 /5
★★★★★

Top customer service, top products!

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Julia P.
purchased on 20/06/2024
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5 /5
★★★★★

The package arrived on the exact day scheduled in the order. The zip line was able to be installed easily. However, it is important to ensure that you have sufficiently tall and thick trees.

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Anne D.
purchased on 29/06/2024
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5 /5
★★★★★

Original and sturdy products

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Emmanuelle P.
purchased on 29/06/2024
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5 /5
★★★★★

Very quick order of fiberglass bows to replace the rusted welded bows and finish assembling the new net

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Christine P.
purchased on 01/07/2024
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1 /5
★☆☆☆☆

Order and payment on 29/06. It is now 22/07 and we still haven't received anything and on top of that, they hang up on us when we dare to say that this is not normal and that we are being treated like fools! The only thing they offer us is to cancel the order and order elsewhere!!! Nice commercial service!

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Delphine D.
purchased on 29/06/2024
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Answer from France Trampoline
Hello, We are sincerely sorry for the situation you describe. Your initial order was lost by the carrier, so we proceeded with a second shipment. According to the notes in your file, during your phone conversation with our customer service, you mentioned going on vacation and not returning until 22/07, which is why the order was prepared today. It is true that we could have anticipated by preparing your order as early as Friday, and we acknowledge this mistake on our part. However, we want to reassure you that we did not hang up on you. The call was interrupted on your side, probably due to a network issue. Best regards, The France Trampoline team
1 /5
★☆☆☆☆

Stayed the whole day for the delivery and it came 2 days after! Also required some sort of compensation for it and got no response.

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Marina E.
purchased on 30/06/2024
Answer from France Trampoline
Hello, Thank you for your feedback. We are very sorry about the problem with the delivery. As soon as you informed us, we immediately contacted the carrier and the delivery was made the next day. Regarding your request for compensation, we had already offered postage for your delivery and unfortunately cannot offer more. We hope that the trampoline meets your expectations. We remain at your disposal for any further information. Best regards, The France Trampoline team
5 /5
★★★★★

From the simple ordering to delivery, everything was perfect.

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Christian F.
purchased on 02/06/2024
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5 /5
★★★★★

Everything great

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Marcel A.
purchased on 19/05/2024
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5 /5
★★★★★

For the replacement of the protective net. The file was found immediately and the renewal within 3 days following the order.

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Ginette T.
purchased on 01/07/2024
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5 /5
★★★★★

Very good product

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Yannick G.
purchased on 29/06/2024
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5 /5
★★★★★

Top order! The Conso service even sends an email to ensure the exact dimensions of the ordered products... I recommend ++++.

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Morgane M.
purchased on 28/06/2024
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5 /5
★★★★★

EVERYTHING IS PERFECT NO. THE KIT? THE PRODUCTS THE INSTRUCTIONS I

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Philippe G.
purchased on 29/06/2024
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5 /5
★★★★★

I find it unfortunate that the hooks are not directly attached to the net like the old net.

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Christelle G.
purchased on 29/06/2024
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5 /5
★★★★★

Responsive and attentive phone advice. Happy to have a local (French) provider. My contact also helped me with the delivery progress as I was in a hurry.

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Marion L.
purchased on 16/06/2024
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