Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

4 /5
★★★★☆

Satisfied

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Denis R.
purchased on 05/04/2025
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5 /5
★★★★★

Quality items corresponding to the order, delivery within the indicated deadlines

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Eugénie B.
purchased on 06/04/2025
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5 /5
★★★★★

Nothing to report. Product arrived very quickly. Great

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Isabelle S.
purchased on 06/04/2025
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5 /5
★★★★★

Material easy to find. Material received quickly. Perceived quality excellent. Perfect.

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Clement L.
purchased on 05/04/2025
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1 /5
★☆☆☆☆

The package was left in front of the door by the carrier with the package re-taped by the carrier. The seller must resend the package to me, after a complaint, I have not heard back despite several follow-ups.

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Margot V.
purchased on 06/04/2025
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Answer from France Trampoline
Hello, Thank you for your message. We are sorry for the problem encountered and for the response times from the carrier. A return has indeed been made to this day! Best regards,
5 /5
★★★★★

Delivery time respected. Perfectly packaged. Clear assembly instructions (2 hours for 2 adults). Very good quality. I recommend this product...

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Sylvie P.
purchased on 05/04/2025
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5 /5
★★★★★

Yes, an assembly manual would be: besides, I haven't assembled the material yet... and I would like you to send me one. Thank you very much

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Pierre M.
purchased on 06/04/2025
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5 /5
★★★★★

Perfect delivery, material in very good condition. The assembly went well, we took our time! It's better to have two people. My grandchildren are delighted!

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Muriel M.
purchased on 05/04/2025
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5 /5
★★★★★

Very good trampoline. Complies with the description

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Sabine F.
purchased on 02/04/2025
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5 /5
★★★★★

Very practical site, the ordered product is perfect, in accordance with my expectations and the configuration of my trampoline purchased a few years ago in a large sports store. Fast delivery to my home.

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Serge M.
purchased on 05/04/2025
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5 /5
★★★★★

Very good quality.

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Christophe F.
purchased on 06/04/2025
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5 /5
★★★★★

Fast delivery, informed advice before purchase.

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Olivier C.
purchased on 04/04/2025
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1 /5
★☆☆☆☆

The manual is really not very clear and the legs are very complicated to assemble... I haven't even finished the assembly yet... a bit disappointed. ***

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Estelle M.
purchased on 04/04/2025
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Answer from France Trampoline
Hello, We are sorry that you encountered difficulties assembling the Mirage trampoline. Please feel free to call us or send us an email if you need help. Best regards,
4 /5
★★★★☆

Great item, however there were closer relay points for delivery than what was proposed! Best regards.

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Michael J.
purchased on 06/04/2025
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1 /5
★☆☆☆☆

The bars of the monkey bars and top den are far weaker than the bars of the main de we have. Our child who is only 30kg was afraid using the monkey bars as they bowed when he used them and the way the canvas at the bottom of the top ten dips down a lot and the bars bend which made him feel unsafe. We were disappointed because the main structure was very solid. We were so disappointed we did not attach the ladder, my husband who is a metal worker wishes to strengthen the ladder before trusting it with our child

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Sinead O.
purchased on 03/04/2025
5 /5
★★★★★

FAST, GOOD ADVICE BY PHONE, GOOD PRICE, GOOD QUALITY, TOP TOP

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Franck G.
purchased on 03/04/2025
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5 /5
★★★★★

Delivery conforms to the order. Package received very quickly. The net was replaced very easily.

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Carole S.
purchased on 04/04/2025
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5 /5
★★★★★

Nothing to report.

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Mickaël B.
purchased on 02/04/2025
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5 /5
★★★★★

Very very good.

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Christophe C.
purchased on 03/04/2025
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5 /5
★★★★★

It was delivered quickly. The setup works flawlessly and the kids are very happy

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Sebastian K.
purchased on 08/03/2025
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5 /5
★★★★★

Perfect service, good follow-up, it allowed us to repair our old trampoline, purchased over 10 years ago.

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Patricia S.
purchased on 30/03/2025
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1 /5
★☆☆☆☆

After-sales service of no use, incorrect item description and cumbersome solution... My next purchase will be at another store.

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Thomas H.
purchased on 02/04/2025
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Answer from France Trampoline
Hello, We are sorry to hear that you were not satisfied with your experience. It seems that our explanations regarding the installation of the protective skirt were not well understood, and we regret that. We want to reassure you: this is a product we sell every year, and we generally do not have feedback indicating a particular difficulty in installing it. Our team remains available if you need more detailed assistance.
4 /5
★★★★☆

The material is very appealing to children, just missing a net at the top.

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Jean-pierre L.
purchased on 01/04/2025
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5 /5
★★★★★

Very good contact with customer service. Nice commercial discount and rather fast delivery. Everything was as expected.

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Emeline T.
purchased on 01/04/2025
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5 /5
★★★★★

After-sales service absolutely perfect. Help in selecting the right spare parts, checking and correcting my order.

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Claudine G.
purchased on 31/03/2025
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4 /5
★★★★☆

Perfect commercial contact but the renewed product has a less beautiful finish than the initial product.

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Alain L.
purchased on 02/04/2025
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5 /5
★★★★★

Very clear and precise site.

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Joseph D.
purchased on 01/04/2025
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5 /5
★★★★★

Product conforms to the description, sturdy. Fast delivery and well notified. I am very satisfied with my purchase!

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Melissa C.
purchased on 29/03/2025
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4 /5
★★★★☆

Everything went perfectly and the product meets expectations.

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Petra Z.
purchased on 12/03/2025
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2 /5
★★☆☆☆

Delivery via Mondial Relay with a bounce because the allotted time was too short. I had to pay for delivery again, and I don't find that great.

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Benoit C.
purchased on 01/04/2025
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Answer from France Trampoline
Hello, We apologize for this inconvenience, but the 8-day deadline at the relay point is a rule set by Mondial Relay and applies to all packages, regardless of the brand. Unfortunately, we have no control over this duration. We advise you to closely monitor the delivery tracking for future orders to avoid this kind of situation. Best regards,
5 /5
★★★★★

Easy order, very fast delivery. Assembly rather easy with a clear manual. Very nice product quality.

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Nicolas M.
purchased on 22/03/2025
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5 /5
★★★★★

Overall, it looks excellent. Negative aspects: Some parts of the assembly are a bit tricky (the jumping mat and the net, in particular), and the instructions could be a bit clearer. Examples: - Jumping mat: from memory the instructions suggest starting to put 4 springs symmetrically (at 0°, 90°, 180° and 270°), but if you happen to not attach one of the 4 springs (or several of the 4) RIGHT on its own hook on the structure (obviously for one hook of the mat corresponds to only one hook on the structure), you realize a bit too late of the mistake and either you have to start all over again, or you have to manage to remove THE spring that is not hooked correctly, and which is therefore obviously as tight as possible. Perhaps each hook on the mat and on the structure should be numbered, for example, to be sure to start correctly (1 with 1', 2 with 2', etc.), or at least just the 4 at the beginning (at 0°, 90°, 180° and 270°)? - Safety net: the instructions specify that it must be tight, but it is possible that one only realizes too late how tight it must be, and that if one did not tighten enough at the beginning, one ends up having to tighten more and more, until it is no longer possible. So you have to start over, tightening much more from the beginning. Positive aspects: Despite the occasionally tough assembly, it all looks really solid and of quality. My little one is having a blast on it (and so am I, by the way). I hope it lasts over time.

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Morgan C.
purchased on 28/03/2025
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5 /5
★★★★★

Perfect service, very well organized site with prior verification of the need by the sales department before validating the order. Delivery fully conforms to the description.

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Jean-louis L.
purchased on 28/03/2025
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5 /5
★★★★★

Quality product

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Françoise Q.
purchased on 31/03/2025
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5 /5
★★★★★

Very satisfied with this purchase and the quality of the products.

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Aurélien R.
purchased on 01/04/2025
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1 /5
★☆☆☆☆

The use of this material is almost impossible for children: the cylinder is too smooth. I will try to attach a rubber washer to save the use of this object.

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Julie M.
purchased on 31/03/2025
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Answer from France Trampoline
Hello, We are sorry to hear that the wooden zip line seat does not fully satisfy you. Please note that it is also available in a plastic version, which offers a different texture and may be more suited to your needs. Do not hesitate to contact us if you wish to proceed with an exchange or obtain more information. Best regards,
5 /5
★★★★★

Quick order, convenient delivery and quality product. Thank you France Trampoline.

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Fabrice T.
purchased on 31/03/2025
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5 /5
★★★★★

Quality trampoline. My children aged 9 and 13 love it and so do the parents.

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Michael A.
purchased on 20/03/2025
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5 /5
★★★★★

Material okay and correct timing

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Max C.
purchased on 31/03/2025
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5 /5
★★★★★

Top service and timing

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Denis W.
purchased on 31/03/2025
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