9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Aurélie T.
purchased on 02/09/2019
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5 /5
★★★★★

Very good phone reception, very professional

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Isabelle B.
purchased on 30/08/2019
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5 /5
★★★★★

Great

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Anne-carole C.
purchased on 30/08/2019
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5 /5
★★★★★

Very happy with my purchase and my daughter is delighted 😉

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Christophe B.
purchased on 30/08/2019
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4 /5
★★★★☆

Order and reception very satisfactory, very difficult assembly of the trampoline

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Anne Cecile M.
purchased on 30/08/2019
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5 /5
★★★★★

It arrived before the expected date and the product is excellent!

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Alfonso M.
purchased on 30/08/2019
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5 /5
★★★★★

Very good phone reception. Competent and quick

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Solene A.
purchased on 02/09/2019
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5 /5
★★★★★

Easy contact by phone. Accessory received on time as announced.

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Henriette L.
purchased on 02/09/2019
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5 /5
★★★★★

Good reception

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Olivier D.
purchased on 02/09/2019
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5 /5
★★★★★

Product received in perfect condition and within the expected deadlines. Very serious site. Customer service contacted us to ensure they sent the right product

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Maud D.
purchased on 27/08/2019
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3 /5
★★★☆☆

The product was delivered to me damaged the first time. Fortunately, I was able to be delivered again the next day. I am happy with the responsiveness of my contact (*** I believe), very attentive. The product satisfies me but it is impossible to close the zipper, that’s the big downside... it immediately opens up, which is very dangerous for children.

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Emmanuelle C.
purchased on 02/09/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We indeed strive to address any issues encountered during delivery as quickly as possible. As for the zipper, we are very surprised as this is the first time we have received this type of comment on this range of trampolines. Would you be kind enough to send us some photos or videos to [email protected] so that we can study your request in more detail and, if necessary, assist you with the assembly of the net or even proceed with its replacement if it is defective? We thank you in advance and remain at your disposal for any further questions or comments. The France Trampoline team
5 /5
★★★★★

The delivery went very well!

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Anthony M.
purchased on 27/08/2019
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4 /5
★★★★☆

Error in the kit composition. Wrong reference for the strut. Express return of the correct struts

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Loic K.
purchased on 30/08/2019
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1 /5
★☆☆☆☆

The site offers free deliveries that are not really free. Right after the order, I received an email indicating that since I did not choose the option at *** that allows scheduling a delivery appointment, I would be charged *** per package in case of absence. My order included 2 packages, shipped 1 day apart which forced me to take 2 days off. I call that ***.

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Régis M.
purchased on 30/08/2019
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Answer from France Trampoline
Hello, Thank you for your message, which surprises us a lot. After checking, it turns out that your order contained only one package, and its delivery was successfully completed on the first shipment. Are you sure you placed this order on our site? Please feel free to contact us at [email protected] for any comments or additional information. Best regards, The France Trampoline team
5 /5
★★★★★

The delivery service was quick and within the deadlines (for a delivery in 24 to 48 hours*) Negative point (minor): impossible to track the package in real-time via Google Maps (unless I am mistaken) Satisfied with the ordering and delivery service

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Benjamin S.
purchased on 30/08/2019
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5 /5
★★★★★

TOP service. Fast delivery

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Alexander S.
purchased on 11/09/2019
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5 /5
★★★★★

Very good: telephone inquiry before shipping whether product/order scope fits

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Rainer B.
purchased on 09/09/2019
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5 /5
★★★★★

Good organization

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Sylvain J.
purchased on 06/08/2019
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5 /5
★★★★★

Very good telephone advice. Fast and compliant delivery. High quality product.

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Aurélie C.
purchased on 26/08/2019
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5 /5
★★★★★

Perfect

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Béatrice L.
purchased on 26/08/2019
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5 /5
★★★★★

Nothing to complain about, material and delivery top-notch

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Katia V.
purchased on 24/08/2019
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5 /5
★★★★★

Very responsive to our problem.

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Catherine L.
purchased on 27/08/2019
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5 /5
★★★★★

Very good

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Paul L.
purchased on 26/08/2019
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5 /5
★★★★★

Very good

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Céline M.
purchased on 26/08/2019
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5 /5
★★★★★

Order in total accordance with what was expected. Very short delivery time. Everything is perfect.

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Patrice V.
purchased on 25/08/2019
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5 /5
★★★★★

Perfect

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François-dominique R.
purchased on 23/08/2019
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4 /5
★★★★☆

Very good quality material. To be assembled by oneself.... not always simple.

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Aude A.
purchased on 26/08/2019
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5 /5
★★★★★

Fast order.... perfect game! My 6-year-old son and all his cousins loved the ninja course! Good quality game and quite quick to assemble!

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Marion B.
purchased on 25/08/2019
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5 /5
★★★★★

Efficient

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Frederic G.
purchased on 19/07/2019
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5 /5
★★★★★

The delivery person was smiling and friendly, however, he called just 1 hour before his arrival for the appointment. Fortunately, we were there.

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Bruno L.
purchased on 17/08/2019
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5 /5
★★★★★

Excellent, no problems

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Patrick L.
purchased on 23/08/2019
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5 /5
★★★★★

Very good service, very fast delivery. Nothing to say, just to recommend to others.

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Christophe W.
purchased on 22/08/2019
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5 /5
★★★★★

Very good

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Yannick J.
purchased on 21/08/2019
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5 /5
★★★★★

Trampoline ordered on Friday and delivered the following Tuesday. Everything was as expected. Assembly completed in 2 hours by two adults. Quality product.

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Willy S.
purchased on 23/08/2019
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5 /5
★★★★★

Everything is perfect... Thank you

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Herbert B.
purchased on 05/09/2019
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5 /5
★★★★★

Aside from the carrier delay on the announced schedule, everything else went well. On the assembly instructions, some points are visible on the drawing but not explained in the text. Good quality trampoline.

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Xavier C.
purchased on 22/08/2019
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5 /5
★★★★★

Fast delivery, perfect product, but unfortunately still too expensive for some budgets, I didn't have the money during the sales. I communicated your site since she saw my restored trampoline.

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Martine L.
purchased on 22/08/2019
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4 /5
★★★★☆

Delivery within the indicated timeframe, assembly instructions easy to understand, very good product.

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Denis B.
purchased on 22/08/2019
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1 /5
★☆☆☆☆

The delivery times announced on the website are *** for my department. They *** the choice at the time of purchase. The delivery provider was defective, reinforcing the delivery delay.

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Thomas P.
purchased on 15/07/2019
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We were able to verify and it turns out that indeed, unfortunately, your package was part of a lot lost by the carrier during the summer period. As soon as we were informed of the situation, we immediately proceeded to a second shipment in FIRST but the processing time took 48 hours. We apologize for the inconvenience caused, independent of our will and which does not reflect the quality of service we strive to provide. We remain at your disposal for any further comments. Best regards, The France Trampoline team
5 /5
★★★★★

Very happy with the quality of the trampoline but we cannot fully close the zipper of the trampoline entrance.

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Dominique V.
purchased on 19/08/2019
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