Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Nothing to report, perfect

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Christophe K.
purchased on 23/03/2020
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4 /5
★★★★☆

Very good except for the instructions, not very clear and lacking information....

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Romain N.
purchased on 19/03/2020
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3 /5
★★★☆☆

I paid *** for fast delivery (24/48h). The trampoline arrived just under 2 weeks later. There were noted delays in orders but I thought that by taking this option it would avoid these delays as it was not specified. I therefore find that there is a lack of information on the site. Moreover, there were errors to note in the description. The product seems to be of good quality. However, the manual mentions 1h30 of assembly... and it takes much longer.

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Sabrina A.
purchased on 21/03/2020
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Answer from France Trampoline
Hello, thank you for your comment. We regret that the delivery times, unfortunately extended at the moment due to the Covid 19 epidemic and the measures taken by various actors, including carriers, to limit its spread, have not met your satisfaction. Our delivery times are generally between 2 and 5 working days for our products, but as indicated on our site, these times are currently extended and orders can take up to two weeks to be delivered, regardless of the chosen delivery method, standard or express. Furthermore, please do not hesitate to contact us at [email protected] for any issues regarding the assembly or setup of your trampoline, we are at your disposal. Counting on your understanding, we wish you very good times on your trampoline! The France Trampoline team.
5 /5
★★★★★

The trampoline is of very good quality, easy to assemble... even though the product is very heavy (weight)... It is expensive compared to other similar products but I was looking for durable quality and a sports trampoline for my son who competes. It arrived on time... to serve well during the lockdown. It's great!

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Claire K.
purchased on 23/03/2020
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4 /5
★★★★☆

High-quality material. Very professional advice. However, one downside: the poor quality of the trampoline assembly instruction booklet (amateur quality!)

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Jacques R.
purchased on 20/03/2020
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5 /5
★★★★★

The delivery was quick (1 week) and the trampoline is in accordance with the description and quite simple to assemble.

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Abdellatif B.
purchased on 25/03/2020
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5 /5
★★★★★

Very professional, nothing to say about all the services. Thank you France trampoline. Highly recommended.

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Benoit S.
purchased on 24/03/2020
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5 /5
★★★★★

Very good product delivered quite quickly (despite the epidemic) and which brings the greatest happiness to our children

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Nadege B.
purchased on 20/03/2020
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5 /5
★★★★★

Perfect 👌🏼

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Nicolas Z.
purchased on 24/03/2020
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5 /5
★★★★★

After one or two phone calls to your company for information, we chose the trampoline. We learned about your company through the Maréchal tent in the movie Camping with Frank Dubosc. Several friends did the same thing.

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Philippe H.
purchased on 23/03/2020
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5 /5
★★★★★

Super trampoline and delivered quickly despite the lockdown

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Guillaume H.
purchased on 25/03/2020
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5 /5
★★★★★

Very serious

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David C.
purchased on 21/03/2020
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5 /5
★★★★★

Although we have operated during the month of August, in which we had some communication problems, in general I consider that the service has been very good and the products fantastic. You are definitely the masters of trampolines.

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Carlos A.
purchased on 23/03/2020
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5 /5
★★★★★

Super product, very well finished, very practical with transport bags for the nomadic mode and very easy to install: halfway between tree climbing and a real ninja course. My 5-year-old daughter is having a blast on it with the installation of a lower slackline.

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Sylvain B.
purchased on 21/03/2020
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4 /5
★★★★☆

Quick shipment and satisfied with the ordered trampoline. Assembly was a bit difficult, we had to get three people to do it. The quality is currently meeting expectations. We'll see in a few months. The negative point was the delivery company; I had to contact them to find out where my package was, and only then did they offer me an appointment for delivery... fortunately, because I think I could have waited a long time. Otherwise, the site is serious and reliable, thank you!

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Sompasong T.
purchased on 23/03/2020
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5 /5
★★★★★

Nothing to report

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Gudrun V.
purchased on 17/03/2020
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5 /5
★★★★★

Delivery was quite fast (1 week with express shipping) given the current situation. A poorly made spring was replaced promptly and the trampoline is great as well as the service.

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Maud F.
purchased on 22/03/2020
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5 /5
★★★★★

Stock up to date (for other sites selling trampolines, this was not the case). Speed of order shipment. Top delivery, the delivery person brought the pallet right to my home (50m shared driveway to borrow, thank you to him). In short, perfect. Oh, I forgot: the trampoline is great, not complicated to assemble and inspires solidity and trust. The only small downside: I can't close the zipper on the last 20 centimeters despite several attempts to place the elastic bands of the protective net...

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Julien P.
purchased on 14/03/2020
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4 /5
★★★★☆

Good

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Jerome D.
purchased on 23/03/2020
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5 /5
★★★★★

Fast delivery, package okay. Perfect

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Daniel D.
purchased on 25/03/2020
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5 /5
★★★★★

Very good service. We were delivered quickly despite the current issues. The product is really in line with what we expected. I will recommend this site without worry.

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Laetitia D.
purchased on 22/03/2020
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5 /5
★★★★★

Super

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Luc F.
purchased on 20/03/2020
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5 /5
★★★★★

No issues with the service.

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Philippe A.
purchased on 17/03/2020
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5 /5
★★★★★

Very friendly and good advice

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Olivia P.
purchased on 18/03/2020
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4 /5
★★★★☆

Goods are top, only the shipping costs for a few replacement springs are too high in my opinion.

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Mario F.
purchased on 03/04/2020
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4 /5
★★★★☆

Delivery a bit longer than expected due to COVID 19 but France-Trampoline always kept me informed about my order. Well done!

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Stephanie C.
purchased on 13/03/2020
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4 /5
★★★★☆

Good trampoline

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Brigitte L.
purchased on 21/03/2020
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1 /5
★☆☆☆☆

Hello, I ordered two goal walls for the trampoline from you on April 2, 2020, and paid for them immediately via PayPal. On your site, you mention a shipping time of 2-5 working days. Today is April 14, 2020, and unfortunately, our children now have no Easter gift, and despite already sent emails and attempted phone contact, you have not yet gotten in touch with me. I am unfortunately more than disappointed with your service. Regards ***

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Sylvana S.
purchased on 02/04/2020
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Answer from France Trampoline
Hello, first of all, thank you for taking the time to leave us a comment. We regret that the unfortunately extended delivery times at this time due to the Covid-19 outbreak and the measures taken by various actors, including carriers, to limit the spread have not satisfied you. Our delays are indeed usually 2 to 5 working days for the delivery of our products, but as stated on our website, these delays are currently more in the order of two weeks. You should receive your order within the next week. Thank you in advance for your patience, Trampoline Technology.
5 /5
★★★★★

No problem. Thank you very much!

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Vanessa D.
purchased on 17/03/2020
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5 /5
★★★★★

Trampoline ordered on the France Trampoline website and delivered in less than a week, even at the beginning of the lockdown period. The material and services are of high quality, well done and thank you.

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Matthieu P.
purchased on 21/03/2020
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5 /5
★★★★★

Happy with the product and fast delivery

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Franck G.
purchased on 18/03/2020
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5 /5
★★★★★

Very good service

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Anne-sophie F.
purchased on 13/03/2020
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5 /5
★★★★★

Between placing the order and delivery, the time frame was very short despite the current period, fast and efficient delivery... Very good material, solid trampoline of excellent quality... I highly recommend

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Eric L.
purchased on 23/03/2020
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5 /5
★★★★★

Delivery as requested. Quality products. Deadline met, despite the lockdown.

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Claude P.
purchased on 20/03/2020
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5 /5
★★★★★

Intuitive site, ideal product selection, top-notch and proactive customer service. The delivered product is excellent, very well packaged and easy to assemble. The quality is there, so a happy customer.

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Johan V.
purchased on 22/03/2020
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5 /5
★★★★★

Ideal size, the bounce allows for fun without getting tired. Easy and quick assembly of the trampoline (1 or 2 hours for 2 people). Assembly of the net takes much longer and is more difficult (3-4 hours), the pole fixings are quite complicated to insert, I had to use pliers to pass the threading through the hole on most (poorly adjusted).

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Leynaud L.
purchased on 23/03/2020
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4 /5
★★★★☆

Good product, no issues with the ordering process. However, the assembly instructions are very improvable

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Benoit A.
purchased on 18/03/2020
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5 /5
★★★★★

Everything went well

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François B.
purchased on 19/03/2020
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1 /5
★☆☆☆☆

On March 19, I ordered two protective edges and have not yet received them even though they were in stock. Last year everything worked perfectly, but this year, I have called 4 times and each time I was told it is on the way. As of now, April 14, I still have not received them.

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Andrea Z.
purchased on 20/03/2020
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Answer from France Trampoline
Hello, first of all, thank you for taking the time to leave us a comment. We regret that the currently extended delivery times due to the outbreak of Covid-19 and the measures taken by various actors, including carriers, to limit its spread have not met your satisfaction. Our lead times are usually between 2 and 5 working days for the delivery of our products, but as stated on our website, these lead times are currently extended, so the delivery of orders may now take several weeks. However, we can confirm that your order is on the way and you should receive it shortly. Thank you in advance for your patience during this special time, Trampoline Technology.
5 /5
★★★★★

Very good product, very satisfied, the children are delighted

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Stéphane N.
purchased on 15/03/2020
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