English
★★★★★
based on 21895 reviews published
Latest customer reviews
Hello, Received after some research.... However, the quality needs to be reviewed, a metal joint was broken! Apparently crushed by force.... what a shame! So a new part held with duct tape!
*****
The shipping was fast. Delivery with DPD. ***
Very good phone contact, quick order, delayed delivery time (COVID-19).
Canvas conforms and of good quality, fast delivery
Great product
Perfect! Fast shipping time. Product well packaged. I highly recommend.
The service provided is of quality, the advisor gave us very good "advice" and immediately indicated the steps to follow. Following the COVID-19 crisis, we still have not received our order which is stuck at the relay, so we cannot evaluate the quality of the product.
Replacement article 10 years later it's great follow-up
Very satisfied with my order, my grandson is delighted with his basketball hoop, I will not hesitate to recommend on occasion, thank you
Very good
The net is different from the original but it fits easily.
Very good advice, friendly, quick
Product conforms to what is displayed. The sturdiness is there. Fast delivery.
Everything is super actually. Unfortunately, the foam was squished into a very small box and now has pressure marks. This should be better packaged.
I am very satisfied. Everything is very well described in the online shop and I had no questions left. Delivery had no problems and the item is very satisfactory.
Everything went well and despite Corona, it arrived at our place after about a week!
No problem with delivery times and the condition of the material.
Very good service. Would use again.
Very well, easy to place an order, fast shipping, carefully packaged, quality material. Our trampoline is over 10 years old and I still find spare parts.
Very good products and very nice phone contact
Nothing to report
Very good product
A stable trampoline. The ordering and delivery also worked quickly and without problems. Customer service responds quickly. We are satisfied. Thank you.
Very fast shipping, super competent team, bravo don't change anything
Very good welcome from France Trampoline, but difficulty in delivering the product by the transport company: the details provided to find the location (which does not appear on GPS) were not observed and I had to intervene three times for the package to be delivered to me. It is necessary to specify to the drivers that one can use the trampoline far from GPS....
Super seller. We ordered a cover to redo our old trampoline. Before sending it to us, they checked that we had not made a mistake in our measurements.
At the end of the order, I had the possibility to make a referral for friends, giving them ***% discounts. However, it was impossible to fill in the email addresses of the people to refer. So, no referral possible. I am disappointed because I have friends who would have liked to order...
-fast delivery, everything is great
Super easy to assemble products
Fast and complete shipping
I am satisfied with my order. I have not yet been able to set up the trampoline and I hope that no part will be missing because the package arrived damaged (reported to your services). I had the opportunity to call you and the person I spoke with was very kind and responsive. The only downside will be on the delivery. The company sent a text message indicating a delivery date, then another saying that the delivery could not be finalized and asking to schedule another one via a number. Unfortunately, when I wanted to make the request, the number was unknown!! And in the end, I found the package (ballast bags) in my mailbox... packaging well damaged but fortunately the bags are intact.
Pleasant and professional welcome and advice.
Kudos to France trampoline, I made a mistake in the order. I opened the package and tried to set up the net several weeks after receipt. It was not suitable. After a phone call, they indicated the reference compatible with the trampoline (which was purchased 7-8 years ago already!). I returned the net and the new one was delivered to me very quickly. The only small criticism is that the bottom hooks are a bit simplistic and come undone when the kids jump a bit hard. The old one had hooks that held better.
No problem
The supply of spare parts is perfect, the dialogue after the order to verify if it is the right part is very useful and allows me to recommend your company.
Perfect, from ordering to delivery not forgetting the very attentive and responsive customer service.
Excellent
Excellent company, absolutely dedicated to its customers regardless of the request. Customer since 2014.
Beautiful quality, feels solid! The net is thick and more durable than other trampolines. The top arches that keep it well stretched are very appreciated. The ladder is of good quality as well. My daughters love it. I do not regret my purchase.