Customer reviews of France Trampoline

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Raik S.

Rating: 5 out of 5

Published on 12/04/2020 à 11h11 following a purchase from 27/03/2020

Everything worked out.

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Knut B.

Rating: 5 out of 5

Published on 11/04/2020 à 14h31 following a purchase from 29/03/2020

Punctual delivery, good quality, easy assembly, understandable assembly instructions.

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Peter K.

Rating: 5 out of 5

Published on 11/04/2020 à 13h28 following a purchase from 20/03/2020

Customer service very good - I received an immediate response to an email inquiry as well as a proposal for the requested product.

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Jérôme G.

Rating: 5 out of 5

Published on 10/04/2020 à 13h49 following a purchase from 18/03/2020

Fast and efficient

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Alexandre L.

Rating: 5 out of 5

Published on 10/04/2020 à 10h44 following a purchase from 19/03/2020

Nothing to report. Person contacted by phone prior to the order was very attentive and friendly. Order received quickly. Order tracking emails. Phone call from the carrier to schedule delivery. Phone call from the driver before arrival. Everything was done and thought out according to the rules for the well-being of the customer. Thank you

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Paméla L.

Rating: 5 out of 5

Published on 09/04/2020 à 21h56 following a purchase from 19/03/2020

Super trampoline and received very quickly.

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Emmanuelle R.

Rating: 4 out of 5

Published on 09/04/2020 à 21h39 following a purchase from 17/03/2020

Super trampoline, ideal for teenagers! However, we encountered difficulties inserting the fiberglass arcs. They were much larger than the size of the net.. We had to remove one arc to close the circle (and still with a lot of difficulty).

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Laurent A.

Rating: 5 out of 5

Published on 09/04/2020 à 20h54 following a purchase from 19/03/2020

Product conforms to the order, excellent telephone reception and fast delivery despite the confinement period;

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Frédéric C.

Rating: 5 out of 5

Published on 09/04/2020 à 20h51 following a purchase from 10/03/2020

A big thank you for the speed of handling the warranty. That's why I prefer to buy French products. Thank you again for everything.

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Robert G.

Rating: 5 out of 5

Published on 09/04/2020 à 18h35 following a purchase from 30/01/2020

Delivery within the announced dates, with top-notch tracking. Well-packaged material. Quality and solid material. Really top-notch. Quite easy to assemble, even though assembled by one person. Very clear assembly instructions. Great customer service.

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Sabine I.

Rating: 4 out of 5

Published on 09/04/2020 à 16h32 following a purchase from 18/03/2020

Order arrived beyond the announced deadline but well in confinement I will not complain. A bit expensive and if it had been of better quality at purchase I would not have needed to order spare parts ...

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Vanessa L.

Rating: 5 out of 5

Published on 09/04/2020 à 14h49 following a purchase from 11/03/2020

Perfect

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Daniel A.

Rating: 5 out of 5

Published on 09/04/2020 à 13h44 following a purchase from 11/03/2020

Good advice. Order sent quickly

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Daniel G.

Rating: 5 out of 5

Published on 09/04/2020 à 12h41 following a purchase from 26/02/2020

Very good product

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Monique H.

Rating: 4 out of 5

Published on 09/04/2020 à 10h54 following a purchase from 28/03/2020

Super fast delivery, thank you very much.

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Patrice M.

Rating: 5 out of 5

Published on 09/04/2020 à 08h59 following a purchase from 19/03/2020

Good quality. Assembly a bit hard but the quality of the materials is there

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Amelie B.

Rating: 5 out of 5

Published on 08/04/2020 à 20h12 following a purchase from 13/03/2020

Very professional

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Emma C.

Rating: 5 out of 5

Published on 08/04/2020 à 15h48 following a purchase from 16/03/2020

Perfect

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Thierry L.

Rating: 5 out of 5

Published on 08/04/2020 à 14h57 following a purchase from 17/03/2020

Very good telephone reception. Very responsive.

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Margherita R.

Rating: 5 out of 5

Published on 08/04/2020 à 14h32 following a purchase from 17/03/2020

Excellent service

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Jérome M.

Rating: 5 out of 5

Published on 08/04/2020 à 11h55 following a purchase from 18/03/2020

Perfect

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Daniel C.

Rating: 4 out of 5

Published on 08/04/2020 à 11h34 following a purchase from 18/03/2020

Delivery = very good product: very good with a downside: the metallic closing part (which allows to hold when opening or closing) is not solid (broken in two)

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Arthur G.

Rating: 5 out of 5

Published on 08/04/2020 à 09h48 following a purchase from 13/03/2020

Top

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Adina L.

Rating: 5 out of 5

Published on 08/04/2020 à 08h30 following a purchase from 25/03/2020

Great purchase process! Everything went very quickly and easily. The goods arrived well packaged and everything is great! I had technical problems with payment during the purchase. This was due to the bank's side and led to a double charge and also to a double order! Due to the multiple order confirmations, I noticed this quickly and contacted the company. They canceled the unnecessary order completely problem-free and quickly and refunded the double charged money! So I received only one trampoline as desired and only paid once. Thank you for that!

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Christophe H.

Rating: 5 out of 5

Published on 06/04/2020 à 20h30 following a purchase from 16/03/2020

Hello, we received the order placed on March 16. As usual, the service is exceptional in terms of the quality of information, availability of contacts, quality of products, and speed of deliveries. It must be highlighted! Thank you, and we will return with confidence and pleasure without any hesitation to France Trampoline. We have owned a FT trampoline for 4 years. We live at 1200 m altitude in the Haut Jura (the most beautiful spot in the world for children to fly, including snow) and the trampoline has given us full satisfaction since that date. Thank you.

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Albane G.

Rating: 5 out of 5

Published on 06/04/2020 à 18h40 following a purchase from 16/03/2020

Everything was perfect! From the order, to the delivery, to the finished product. We are very satisfied.

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Isabelle C.

Rating: 4 out of 5

Published on 06/04/2020 à 17h58 following a purchase from 15/03/2020

Good quality

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Sandrine C.

Rating: 4 out of 5

Published on 06/04/2020 à 15h55 following a purchase from 14/03/2020

A quality trampoline delivered quickly. Only downside, the rod at the top of the net was too long. We couldn't fit the two ends together. It took a week to get a response from customer service who advised us to saw the rod... A bit disappointing for a trampoline at ***€

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Sébastien A.

Rating: 5 out of 5

Published on 06/04/2020 à 11h49 following a purchase from 13/03/2020

Very good

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Dr. Tobias F.

Rating: 5 out of 5

Published on 06/04/2020 à 10h52 following a purchase from 24/03/2020

Top!

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Frederic M.

Rating: 5 out of 5

Published on 05/04/2020 à 16h45 following a purchase from 14/03/2020

Very satisfied with my order. Simple ordering process. Wide choice of products and accessories. Very good quality trampoline.

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Géraldine T.

Rating: 5 out of 5

Published on 05/04/2020 à 14h46 following a purchase from 15/03/2020

Quick service: order then delivery in just a few days. Response to emails in very short times. In short, responsiveness in all areas! Very nice quality product (trampoline), I recommend.

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Aurelie V.

Rating: 5 out of 5

Published on 05/04/2020 à 12h23 following a purchase from 13/03/2020

Very good purchase of very good quality.

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Alexandra V.

Rating: 5 out of 5

Published on 05/04/2020 à 10h34 following a purchase from 08/03/2020

Perfect

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Christophe S.

Rating: 5 out of 5

Published on 04/04/2020 à 08h27 following a purchase from 08/03/2020

In accordance with the order and delivered on time.

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Fabrice G.

Rating: 4 out of 5

Published on 03/04/2020 à 20h19 following a purchase from 21/01/2020

Good product

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Sylvain R.

Rating: 3 out of 5

Published on 03/04/2020 à 17h17 following a purchase from 03/10/2019

The product lacks attachments; the cushion does not cover the bar sufficiently; it comes off in places as soon as the children use the trampoline.

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Response from France Trampoline Published on 07/10/2019

Hello, thank you for your comment. Could you please send us some photos to the address [email protected]? We will try to find a solution to resolve your issue. Best regards, the France Trampoline team

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Jean-charles B.

Rating: 4 out of 5

Published on 03/04/2020 à 16h28 following a purchase from 26/12/2019

The quality of the trampoline is excellent and the service too (order, follow-up, reception..) The assembly of the frame was very difficult (3 adults) but FT made a appreciated commercial gesture for our children (basketball hoop + ball) In the end, very satisfied with the product

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Pascaline D.

Rating: 5 out of 5

Published on 03/04/2020 à 15h52 following a purchase from 03/12/2019

Perfect

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Sandrine N.

Rating: 5 out of 5

Published on 03/04/2020 à 13h31 following a purchase from 18/02/2020

Easy to reach and responsive to our request.

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