Reviews France Trampoline

Order corresponds to expectations and fast delivery time

Good quality product, conforms to the description and seems solid for lasting over time

Very good service as usual

I have had my trampoline for several years, I had to change parts after a storm because it flew away despite the anchoring kit. I bought a net that according to the description was supposed to fit but in reality it is smaller than my trampoline because it is too tight and the zipper keeps opening, the poles that were supposed to fit are too high compared to the current ones and therefore impossible to install, as well as a fiberglass spring that is too small even though it was also supposed to fit. In short, I contacted customer service and have been exchanging emails and photos with them for over a month to find out if an exchange is possible at least for the net because we will find solutions for the rest given the turn of events. A month later, I was told that the net is certainly too small for my trampoline but that in the photos I am missing a pole and that it is probably poorly attached, so it’s a never-ending cycle. I will soon put my trampoline away for the winter period and then I will no longer be able to provide photos and I feel that I will keep a very expensive order with products that I have to modify myself to fit my trampoline. In summary, it is better to buy a complete trampoline than spare parts, especially from France Trampoline. Given the turn of events, I regret not having called them and placing my order with an advisor.

Effective

Very good, I recommend

****

Very short time between order and delivery. Contact with the delivery person on the day of delivery. Very happy with the product. Quality/price ratio: nothing to say.

Fast clear efficient

Very good!

Nothing to report

Very satisfied

The bed is great. The assembly is not excessively complicated, but the fun is endless. I would definitely recommend it.

Very good customer service

Fast, efficient. Product seems to be of very good quality, to be verified over time!

While you handed the package to the carrier on Monday, who is 15 km from the recipient's address, it was delivered the following Friday, which is just in time for the desired date. Too bad!

Great

Serious site, delivery on time as announced.

Fast and careful delivery, excellent quality product

Very fast delivery, top packaging, but the assembly instructions leave something to be desired for novices... It is possible that you improve it, then you would have 5 stars.

Very satisfied.

Excellence at all levels, high-quality product like the service, I highly recommend France Trampoline;

Fast delivery despite the weekend and ordering at the last minute, deadline respected, product very well packaged

Hello, Thank you for the customer service! Everything is back to normal: my net is positioned well. Very professional.

Excellent.

A customer for several years, the products are of great quality and the France Trampoline team is always attentive and responsive when needed.

Precise, punctual service perfectly organized and tracked, I recommend to everyone. The part regarding the insertion of the destination address on the site could be improved

Material corresponding to our expectations. Correct delivery service.

Improve the information on traceability and the status of the order delivery.

Very good

Very good phone reception, very professional

Great

Very happy with my purchase and my daughter is delighted 😉

Order and reception very satisfactory, very difficult assembly of the trampoline

It arrived before the expected date and the product is excellent!

Very good phone reception. Competent and quick

Easy contact by phone. Accessory received on time as announced.

Good reception

Product received in perfect condition and within the expected deadlines. Very serious site. Customer service contacted us to ensure they sent the right product

The product was delivered to me damaged the first time. Fortunately, I was able to be delivered again the next day. I am happy with the responsiveness of my contact (*** I believe), very attentive. The product satisfies me but it is impossible to close the zipper, that’s the big downside... it immediately opens up, which is very dangerous for children.