9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

3 /5
★★★☆☆

Not all items were available. The climbing net is still missing.

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Christophe L.
purchased on 30/06/2019
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Answer from France Trampoline
Hello, Thank you for your comment. We apologize for this inconvenience. The net will be sent to you at the beginning of August. We remain at your disposal for any other comments and renew our apologies for this inconvenience. Best regards, the France Trampoline team.
5 /5
★★★★★

Good product, good delivery service, on time. Easy to assemble just be careful not to misalign the springs

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Serge C.
purchased on 30/06/2019
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5 /5
★★★★★

Very good

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Dimitri J.
purchased on 28/06/2019
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5 /5
★★★★★

👍 good service.

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Gerald G.
purchased on 03/06/2019
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5 /5
★★★★★

Very good quality

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Benoit D.
purchased on 26/06/2019
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5 /5
★★★★★

Very good

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Maurice S.
purchased on 25/06/2019
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5 /5
★★★★★

Everything went well and the product exactly meets our expectations

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David G.
purchased on 27/06/2019
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5 /5
★★★★★

Easy, friendly, and quick phone order. Delivery on time. A reminder of the net assembly method would have been welcome.

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Gérard V.
purchased on 26/06/2019
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5 /5
★★★★★

Fast delivery, very good quality trampoline (despite a somewhat complicated assembly).

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Virginie L.
purchased on 26/06/2019
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5 /5
★★★★★

Top delivery, very beautiful item and well thought out, very good quality product

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Gloria G.
purchased on 27/06/2019
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4 /5
★★★★☆

Excuse me for not thanking you for my order which I received well in Normandy. France Valin

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France V.
purchased on 17/06/2019
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3 /5
★★★☆☆

Very good quality product: the price may seem high but the quality is really there compared to what I have been able to see/buy elsewhere. However, the delivery is catastrophic: deadlines not respected, loss of the product at the delivery location... one piece of advice to France Trampoline: change your service provider!

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Marc S.
purchased on 26/06/2019
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment! We are sorry that the delivery of your trampoline did not meet your satisfaction. We carefully select the carriers we work with, but it can happen, especially during the summer period, that the quality of service provided by some is not up to our expectations. We apologize for the inconveniences encountered, which are beyond our control, and remain at your disposal for any comments or questions! Best regards, the France Trampoline team.
4 /5
★★★★☆

Very good

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Olivier B.
purchased on 26/06/2019
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5 /5
★★★★★

Very good advice and staff always available to answer questions. A company like we would like to see more. I would recommend this site to anyone looking to acquire a trampoline.

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Théo C.
purchased on 27/06/2019
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5 /5
★★★★★

Overall okay, hence a successful experience

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Jean-marie O.
purchased on 19/06/2019
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5 /5
★★★★★

Perfect

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Arnaud C.
purchased on 19/06/2019
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5 /5
★★★★★

Very fast delivery.

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Moutarde E.
purchased on 27/06/2019
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4 /5
★★★★☆

-

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Alain F.
purchased on 27/06/2019
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5 /5
★★★★★

Quality product and fast shipping

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Sandrine C.
purchased on 26/06/2019
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5 /5
★★★★★

Order as expected and arrived on time. Package well prepared and protecting the contents.

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Michel L.
purchased on 25/06/2019
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5 /5
★★★★★

Delivery was very fast. The goods were very neatly packaged. All parts for assembling the trampoline roof were in perfect condition. ***

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Marcus H.
purchased on 15/06/2019
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5 /5
★★★★★

Fast delivery. Quality trampoline. My daughter is delighted.

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Aline P.
purchased on 26/06/2019
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4 /5
★★★★☆

Package in perfect condition upon receipt. Quick assembly.

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Fatou S.
purchased on 26/06/2019
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4 /5
★★★★☆

Very satisfied with the product. Customer contact provided me with good advice in choosing the trampoline. A slight lack of precision in the assembly instructions, I used a video of my trampoline model for assembly.

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Tony S.
purchased on 26/06/2019
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4 /5
★★★★☆

Delivery on time with a very good level of service considering the bulk of the package.

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Franck M.
purchased on 26/06/2019
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5 /5
★★★★★

Shipping and product OK

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Domenico F.
purchased on 26/06/2019
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5 /5
★★★★★

The package arrived within the announced timeframe. No unpleasant surprises, good quality product.

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Christine G.
purchased on 26/06/2019
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5 /5
★★★★★

Quick preparation and delivery. Clear assembly instructions

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Laurent J.
purchased on 26/06/2019
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5 /5
★★★★★

Very good product, delivered quickly

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Edith B.
purchased on 24/06/2019
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4 /5
★★★★☆

Very nice product

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Laetitia B.
purchased on 20/06/2019
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5 /5
★★★★★

Efficient and friendly

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Helene M.
purchased on 21/06/2019
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3 /5
★★★☆☆

Trampoline net not of the same quality as the original. Disappointed with my purchase. The green mat of the trampoline is identical so that's good

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Laurence P.
purchased on 22/06/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. Our replacement parts for trampolines evolve over the years based on technical and logistical innovations, and in terms of material. Safety and quality remain at the heart of our concerns, we assure you that the net received provides the same level of effectiveness and safety as your previous material. We remain at your disposal for any questions or comments regarding your order. The France Trampoline team
1 /5
★☆☆☆☆

Delivery ok Product does not match what I was looking for (incompatible with the trampoline model I had). I probably looked incorrectly but I ended up with 8 pieces that will be of no use to me.

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Sarah B.
purchased on 23/06/2019
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Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. Our return policy allows you to send back the items received by mail: we have sent you an email with the return address if you wish. Return shipping costs are your responsibility, however as soon as we receive and restock we will proceed with a full refund of the returned products. We remain at your disposal for any questions. The France Trampoline team
5 /5
★★★★★

👍 Good

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Carole G.
purchased on 21/06/2019
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5 /5
★★★★★

Pleasant reception and good advice regarding the recommended products. I had an issue with a net that was too small, and I was offered an exchange. Easily reachable by phone

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Marie-jeanne P.
purchased on 25/06/2019
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5 /5
★★★★★

Very good. Good phone contact. Good information on delivery. Good quality product. The price is quite high but the quality is there!

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Thierry H.
purchased on 24/06/2019
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5 /5
★★★★★

The product completely meets our expectations (oval trampoline 430, family use), very good quality, a pleasure for both children and adults. Quite easy to assemble (you need two people). No problem with delivery, appointment made according to our availability and respected. Nothing to complain about, we are very satisfied

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Sandra D.
purchased on 24/06/2019
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3 /5
★★★☆☆

The customer service does not respond! A ghost service.

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Fabrice B.
purchased on 09/06/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. After checking, we confirm that we have not received any phone calls or email contact regarding your order? Our advisors respond to all inquiries promptly, usually within 24 hours. Can you please send your request by phone at 05 56 36 04 62, or by email at [email protected]? We will make sure to respond to you as soon as possible. Best regards, the France Trampoline team.
5 /5
★★★★★

Excellent

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Jean M.
purchased on 17/06/2019
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5 /5
★★★★★

I bought a jump up trampoline 9 years ago, very good quality material. I just ordered a replacement net (accidentally damaged)... excellent after-sales service... very good phone reception, well advised and fast shipping. I recommend France Trampoline.

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Séverine C.
purchased on 24/06/2019
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