9.4/10
★★★★★
based on 21447 reviews published

Latest customer reviews

4 /5
★★★★☆

Very nice product

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Laetitia B.
purchased on 20/06/2019
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5 /5
★★★★★

Efficient and friendly

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Helene M.
purchased on 21/06/2019
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3 /5
★★★☆☆

Trampoline net not of the same quality as the original. Disappointed with my purchase. The green mat of the trampoline is identical so that's good

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Laurence P.
purchased on 22/06/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. Our replacement parts for trampolines evolve over the years based on technical and logistical innovations, and in terms of material. Safety and quality remain at the heart of our concerns, we assure you that the net received provides the same level of effectiveness and safety as your previous material. We remain at your disposal for any questions or comments regarding your order. The France Trampoline team
1 /5
★☆☆☆☆

Delivery ok Product does not match what I was looking for (incompatible with the trampoline model I had). I probably looked incorrectly but I ended up with 8 pieces that will be of no use to me.

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Sarah B.
purchased on 23/06/2019
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Answer from France Trampoline
Hello, thank you for taking the time to leave us a comment. Our return policy allows you to send back the items received by mail: we have sent you an email with the return address if you wish. Return shipping costs are your responsibility, however as soon as we receive and restock we will proceed with a full refund of the returned products. We remain at your disposal for any questions. The France Trampoline team
5 /5
★★★★★

👍 Good

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Carole G.
purchased on 21/06/2019
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5 /5
★★★★★

Pleasant reception and good advice regarding the recommended products. I had an issue with a net that was too small, and I was offered an exchange. Easily reachable by phone

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Marie-jeanne P.
purchased on 25/06/2019
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5 /5
★★★★★

Very good. Good phone contact. Good information on delivery. Good quality product. The price is quite high but the quality is there!

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Thierry H.
purchased on 24/06/2019
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5 /5
★★★★★

The product completely meets our expectations (oval trampoline 430, family use), very good quality, a pleasure for both children and adults. Quite easy to assemble (you need two people). No problem with delivery, appointment made according to our availability and respected. Nothing to complain about, we are very satisfied

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Sandra D.
purchased on 24/06/2019
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3 /5
★★★☆☆

The customer service does not respond! A ghost service.

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Fabrice B.
purchased on 09/06/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. After checking, we confirm that we have not received any phone calls or email contact regarding your order? Our advisors respond to all inquiries promptly, usually within 24 hours. Can you please send your request by phone at 05 56 36 04 62, or by email at [email protected]? We will make sure to respond to you as soon as possible. Best regards, the France Trampoline team.
5 /5
★★★★★

Excellent

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Jean M.
purchased on 17/06/2019
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5 /5
★★★★★

I bought a jump up trampoline 9 years ago, very good quality material. I just ordered a replacement net (accidentally damaged)... excellent after-sales service... very good phone reception, well advised and fast shipping. I recommend France Trampoline.

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Séverine C.
purchased on 24/06/2019
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5 /5
★★★★★

Everything went perfectly from ordering to delivery! I am very satisfied!

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Verena M.
purchased on 09/07/2019
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5 /5
★★★★★

Missing an assembly explanation, to say to do all sides at the same time

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Mr M.
purchased on 23/06/2019
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5 /5
★★★★★

Fast and efficient delivery with a quality product

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Katy C.
purchased on 20/06/2019
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5 /5
★★★★★

Order received very quickly and the trampoline seems very solid, to see over time.

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Olivier F.
purchased on 24/06/2019
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5 /5
★★★★★

Top

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Matthieu K.
purchased on 24/06/2019
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5 /5
★★★★★

Super product, easy to assemble. My son is delighted.

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Thierry O.
purchased on 24/06/2019
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5 /5
★★★★★

Very satisfied with the delivery time and the quality of the trampoline

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Marie Lou S.
purchased on 23/06/2019
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4 /5
★★★★☆

Complete and well-packaged material

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Catherine P.
purchased on 23/06/2019
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5 /5
★★★★★

Very satisfied, delivery on time as expected

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Celine C.
purchased on 30/05/2019
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4 /5
★★★★☆

Fast shipping and item meets our expectations

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Stéphanie K.
purchased on 23/06/2019
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4 /5
★★★★☆

Nothing to say except the delivery was a bit long

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Benedicte D.
purchased on 31/05/2019
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5 /5
★★★★★

Simple order, fast delivery, clear assembly instructions. Excellent quality trampoline.

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Marine B.
purchased on 20/06/2019
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2 /5
★★☆☆☆

Disappointed with the quality/price ratio. Assembly not easy

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Julie V.
purchased on 21/06/2019
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. In order for us to improve in the future, could you specify the specific points that disappointed you about this product? The Ovalie 430 trampoline is one of our bestsellers and has a high satisfaction rate among our customers. Please feel free to contact us at [email protected] for any requests, comments, or suggestions! We remain at your disposal, the France Trampoline team
5 /5
★★★★★

We are delighted to have trusted this company. The quality of the materials used is incomparable to everything we had seen before, the result is not only solid and stable but also very aesthetic. As for the quality of customer service and after-sales, they are perfectly responsive and pleasant! I highly recommend this brand for any trampoline purchase, it is high-end that lives up to its promises.

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Mathilde P.
purchased on 18/06/2019
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5 /5
★★★★★

Efficiency, speed, product meets our expectations, I never leave reviews but I make an exception as we are so satisfied with our order.

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Willy H.
purchased on 18/06/2019
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5 /5
★★★★★

Everything went very well despite the palette being lost for 10 days. Responsive customer service and attentive, commercial gesture in the process. Nothing to say, I highly recommend. The trampoline is of very nice quality, the kids love it.

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Olivier C.
purchased on 20/06/2019
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5 /5
★★★★★

*****

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Elvis T.
purchased on 21/06/2019
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5 /5
★★★★★

Easy order, fast delivery, relatively easy assembly and good quality product, currently being tested by two little trampoline enthusiasts.

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Eric L.
purchased on 17/06/2019
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5 /5
★★★★★

Very good service. Very good customer service.

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Yoann M.
purchased on 18/06/2019
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5 /5
★★★★★

Excellent service. Thank you

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Adnan K.
purchased on 10/06/2019
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5 /5
★★★★★

Perfect

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Jean Christophe F.
purchased on 21/06/2019
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5 /5
★★★★★

France-Trampoline is very correct. I had to contact them by phone due to missing parts at delivery. They were sent back to me promptly and without issue. Recommended site.

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Séverine M.
purchased on 20/06/2019
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5 /5
★★★★★

Nothing to report, very good

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Gaelle B.
purchased on 14/05/2019
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5 /5
★★★★★

The quality of the product looks very good. To be confirmed over time!!

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Francois J.
purchased on 20/06/2019
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5 /5
★★★★★

Thank you for your speed

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Ginette A.
purchased on 16/06/2019
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5 /5
★★★★★

Perfect

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Arnaud L.
purchased on 23/05/2019
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3 /5
★★★☆☆

Good material but insufficient technical support and 'overwhelmed' when the delivery is incomplete

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Gerard B.
purchased on 20/06/2019
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Answer from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the responses from our technical and commercial team did not fully satisfy you, particularly in terms of response speed. We strive to handle all requests in the shortest possible time but it can indeed happen, as in your case, that our response occurs 24 hours after contact. We apologize for this inconvenience and remain at your disposal for any further comments. Best regards, the France Trampoline team
5 /5
★★★★★

Nothing to say, everything went well as usual...

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Jacques M.
purchased on 18/06/2019
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5 /5
★★★★★

Very good service with very attentive people on the phone.

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Sébastien B.
purchased on 19/06/2019
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