Reviews France Trampoline

Order compliant, arrived within quick deadlines. TOP article delivered with a brake at the end of the track - both kids and adults are delighted!

Nothing to report

Very responsive customer service, the net was not available, I was provided with a superior quality one at the same price. All spare parts can be easily found even years later as our trampoline is 4 years old. I recommend, quality product and a team that answers the phone top!!

Very good

Very serious seller

Order without problem and product compliant

The product is not yet installed but the purchasing procedure was perfect thanks to a clearly visible phone number and a charming and efficient contact on the other end of the line

Very good product

Very good welcome from your customer service who informed me competently and kindly about the references I was looking for

Top customer service, well-made site

Good welcome and good advice when ordering by phone.

I had a small issue with the delivery, but the customer service was very responsive and everything was sorted out quickly

GREAT FOR SPARE PARTS

😄😄😄

Very good product, good quality... satisfied with my purchase, my children are delighted

Good

Order conforms to my expectations.

PERFECT

Very good product compared to other competitors' trampolines. More stable, better quality materials.

Real trampoline specialists

Good information with a friendly contact, product perfectly adapted.

Very good site, very good material, my trampoline has been outside for 5 years. Only the elastics are loose. I placed an order for the net and received it within the week. Very good provider in sales and after-sales. Now I will change the springs next year.

Fast and efficient

Order of parts from customer service for trampoline. Good advice on the phone, efficient and received quickly. (The net posts are sold in 2 parts of your choice... don't hesitate to call customer service)

Following a defect that appeared after 8 months of use on a jumping mat, I contacted customer service providing the corresponding photos. They immediately responded and proposed an exchange under warranty. About a week between my complaint and the receipt of the new mat. Nothing to complain about, excellent service.

Hello, when ordering, the item did not appear to be restocking and the delivery date was indicated as May 17. I contacted your service to find out when I would be delivered, and it was then that your logistics provider sent me a message on May 16 that the appointment could not be made to honor May 17, even though I had made personal arrangements to receive it. It was finally received on the 21st. I had to organize other arrangements for my son's birthday on May 19. I sent a complaint to your service and am waiting for confirmation of the sending of a replacement item.

The products are well described, the telephone sales service is available and takes requests into account. Product received within the announced timeframe. Very good evaluation of service quality. A small regret but it concerns the product and not the service (hence the 4*). Lack of rigidity in the structure of the trampoline in the 4.3m version. This product deserves the structure proposed for the 4.9m (larger diameter tubes)

Perfect sale

Quick response by email, uncomplicated process, fast delivery

Very good quality trampoline, sturdy, conforms to the description. Suitable for both adults and children. Assembly without problems but you need to take the time to follow the instructions. Fast delivery.

A good service

Good product

Delivery defect. After 5 phone exchanges, I finally learn that the carrier has lost the package. A new package must be sent. I'm waiting...

Delivery delay without any explanation

The product meets my expectations and the delivery was very fast

Very good product, excellent assembly instructions, received in a neat package, NOTHING TO COMPLAIN ABOUT!!!!!

Long delivery time. Trampoline tent, one of the arches with elastic broke

Perfect

Without any issues, I highly recommend this site, quality product, excellent service, easily reachable by phone, I will return with my eyes closed

Very good product, except for the anchoring kit which is a bit light and has a strap system that is not practical at all. Ratchets would have been much quicker for me as I move the trampoline every time I mow.