9.4/10
★★★★★
based on 21705 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect! Thank you

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Stephanie B.
purchased on 27/04/2019
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2 /5
★★☆☆☆

The delivery was very poorly managed. 3 days late without any explanation even though it was an express delivery. We had to call customer service to get news

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Isabelle L.
purchased on 02/05/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not bring you complete satisfaction. This delay, unfortunately beyond our control, does not reflect the quality of service we strive to provide. We apologize for the inconveniences encountered and remain at your disposal for any further information. Best regards, the France Trampoline team
5 /5
★★★★★

Package very well packaged. The only problem is that I found my packages in front of my house left by the delivery person without my signature of receipt; if I were dishonest, I could have said that I did not receive the packages.

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Frederic F.
purchased on 01/05/2019
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5 /5
★★★★★

I am very satisfied

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Michel P.
purchased on 02/05/2019
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5 /5
★★★★★

Perfect

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Laurie G.
purchased on 30/04/2019
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5 /5
★★★★★

Very good service.

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Joel D.
purchased on 02/05/2019
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5 /5
★★★★★

Excellent! Customer service call: product knowledge +++ Very pleasant to be understood

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Sylvain D.
purchased on 02/05/2019
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5 /5
★★★★★

Birthday gift for our 7-year-old daughter who is going into trampoline sports section and well, nothing to complain about, the trampoline is great, the flexibility of the mat is amazing and the quality is top-notch... Bravo France Trampoline

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Amelie B.
purchased on 02/05/2019
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4 /5
★★★★☆

The product I bought is perfect. but I paid an extra fee for fast delivery, Chronopost 20, my package arrived 5 days later...

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Jacques B.
purchased on 01/05/2019
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5 /5
★★★★★

Unfortunately, there were transport damages, but these were resolved uncomplicatedly or replacement parts were delivered. Thank you for that.

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Matthias F.
purchased on 15/05/2019
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5 /5
★★★★★

Very good

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Denis M.
purchased on 01/05/2019
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4 /5
★★★★☆

Delivery on time. Correct product although there is no elastic with the fiberglass rods on the upper part. Otherwise, it corresponds to the order

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Christelle L.
purchased on 01/05/2019
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5 /5
★★★★★

Fast and professional shipping and delivery

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Jeanne G.
purchased on 01/05/2019
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5 /5
★★★★★

Very good

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Christelle S.
purchased on 30/04/2019
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4 /5
★★★★☆

Very nice quality trampoline. However, the instructions for assembly need to be revised as they are not clear at all.

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Yoann C.
purchased on 01/05/2019
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5 /5
★★★★★

Top. Also the telephone advice!

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Steffen G.
purchased on 13/05/2019
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5 /5
★★★★★

Very good

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Claire U.
purchased on 21/04/2019
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5 /5
★★★★★

Very responsive services, good advice. very good quality.

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Fabien C.
purchased on 30/04/2019
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5 /5
★★★★★

Very good organization, no mistakes or minor issues to report, perfect

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Odile B.
purchased on 29/04/2019
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4 /5
★★★★☆

Difficult to find the right net among all the products offered

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Lydie H.
purchased on 26/04/2019
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4 /5
★★★★☆

*** is very nice

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Eve P.
purchased on 18/04/2019
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3 /5
★★★☆☆

Material conforms but delivery problems

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Barbier S.
purchased on 27/04/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery of your basketball hoop was postponed due to the appointment with the carrier. We wish you very good sports moments and remain at your disposal for any questions. The France Trampoline team
5 /5
★★★★★

Good quality product, fast shipping.

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Stéphane T.
purchased on 29/04/2019
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5 /5
★★★★★

I ordered a BOOSTER trampoline. I had everything regularized. In the end, I retracted because after reflection it was a bit tight for my 2-year-old son. No issues with the cancellation. Very professional, pleasant, and responsive customer service. Everything was resolved within the day. I really agree with all the positive reviews I have read online. Serious company. I recommend without worries and will gladly recommend again.

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Julien C.
purchased on 29/04/2019
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5 /5
★★★★★

Fast, efficient

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Annie C.
purchased on 29/04/2019
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5 /5
★★★★★

Fast and efficient

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Abed-meraim B.
purchased on 27/04/2019
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5 /5
★★★★★

Very good

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Bruno G.
purchased on 27/04/2019
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5 /5
★★★★★

Order and delivery very good

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Maurice B.
purchased on 29/04/2019
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4 /5
★★★★☆

To be sure to have my order on time, I chose an express order in 24 hours, and on the scheduled day I received a text that there was a problem and that my delivery was delayed!!! And since the next day was May 1st, I only received my package the day after that!! In the meantime, I still paid VERY, TOO much for this delivery!! Otherwise, nothing to say: very good packaging, item corresponding well to my order!

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Martine A.
purchased on 26/04/2019
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5 /5
★★★★★

Quite difficult to find the right spare parts. I contacted customer service. After that, everything was top-notch

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Sylvain P.
purchased on 28/04/2019
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5 /5
★★★★★

Very good

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Lydie D.
purchased on 27/04/2019
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5 /5
★★★★★

*****

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Régis Et Emmanuèle D.
purchased on 26/04/2019
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1 /5
★☆☆☆☆

I did not receive a response to my complaint following a serious delivery problem

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Xavier P.
purchased on 26/04/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. According to our information, in your email dated May 4th, you indicated that you had found a solution with the carrier for the delivery of your package. Could you please send us an email at [email protected] if that was not the case? We are at your disposal. Best regards, the France Trampoline team
5 /5
★★★★★

Very good and easy to order

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Frederic A.
purchased on 28/04/2019
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5 /5
★★★★★

Excellent

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Bertrand M.
purchased on 24/04/2019
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5 /5
★★★★★

Very good phone contact that helped me know which replacement fabric to order.

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Jean Jacques V.
purchased on 25/04/2019
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5 /5
★★★★★

Fast delivery and very good quality products

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Gaetan D.
purchased on 25/04/2019
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4 /5
★★★★☆

It's true that once assembled, the trampoline looks great and is impressive. But the assembly is far from being as easy as in the online help videos. In particular, the famous 'exclusive' T-junctions only fit very difficultly with some other parts. Contacted, the customer service encouraged us to assemble them with force. A few well-placed hammer blows got it done. But the assembly that should have taken an afternoon ended up taking several days. And the trampoline is probably no longer fully dismountable now.

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Lionel V.
purchased on 11/04/2019
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5 /5
★★★★★

Really nothing to say and very responsive.

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André H.
purchased on 25/04/2019
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4 /5
★★★★☆

Perfect

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Laurent M.
purchased on 26/04/2019
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