France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
All reviews
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Yannick D.
Rating: 5 out of 5
following a purchase from 10/06/2019
Great efficiency when ordering. Easy to contact the company and get the right information. Strong responsiveness and speed of ordering and delivery. There was a small sewing defect on one part and it was replaced within 24 hours. In summary: remarkable! Thank you
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Anja R.
Rating: 5 out of 5
following a purchase from 20/06/2019
I am very satisfied with the trampoline. Fast shipping, very nice contact, great handling, everything as described. The kids have a lot of fun with it. Very professional shop and good product quality. Thank you very much!
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Philippe D.
Rating: 5 out of 5
following a purchase from 10/06/2019
The product is good (Wow Trampoline 460) The assembly is well documented and without difficulty Efficient and fast delivery. No issues
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Sophie C.
Rating: 5 out of 5
following a purchase from 11/06/2019
Fast delivery.
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Eric B.
Rating: 5 out of 5
following a purchase from 11/06/2019
Very good
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Pierre B.
Rating: 5 out of 5
following a purchase from 11/06/2019
CLEAR EXPLANATIONS FOR EACH PRODUCT
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Pierre M.
Rating: 4 out of 5
following a purchase from 10/06/2019
Superb
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Cyrille L.
Rating: 5 out of 5
following a purchase from 09/06/2019
Order as described - Fast delivery - Good quality packaging Everything is ok. Thank you.
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Véronique B.
Rating: 5 out of 5
following a purchase from 07/06/2019
Perfect
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Alain V.
Rating: 1 out of 5
following a purchase from 07/06/2019
poor consideration by customer service of the problem encountered with the zip line after only a week of use
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sorry for this brake problem on this product which is nevertheless very successful with our customers and has one of the highest satisfaction rates! In order to activate the warranty on this product, could you please send us some photos of the defective part to the address [email protected]? As soon as we receive the elements, we will proceed with the replacement of the product. In the meantime, we remain at your disposal for any questions. Best regards, the France Trampoline team
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Laetitia P.
Rating: 4 out of 5
following a purchase from 09/06/2019
perfect!
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Lynda T.
Rating: 5 out of 5
following a purchase from 07/06/2019
Satisfied with my purchase, to recommend.
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Dominique G.
Rating: 5 out of 5
following a purchase from 08/06/2019
Very good products, the children are delighted. No difficulty with assembly. Have a good end of the day.
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Patrice M.
Rating: 5 out of 5
following a purchase from 04/06/2019
Good service
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Bruno G.
Rating: 5 out of 5
following a purchase from 06/06/2019
Product as described received quickly
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Nicolas L.
Rating: 5 out of 5
following a purchase from 08/06/2019
Very good quality product! I replaced my previous trampoline with a France trampoline and the quality is significantly better
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Sonia G.
Rating: 5 out of 5
following a purchase from 08/06/2019
Perfect.
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Marc D.
Rating: 4 out of 5
following a purchase from 07/06/2019
Good product and good service
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Véronique L.
Rating: 5 out of 5
following a purchase from 09/06/2019
Excellent.
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Yves A.
Rating: 5 out of 5
following a purchase from 25/05/2019
VERY GOOD.
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Gerhard B.
Rating: 5 out of 5
following a purchase from 21/06/2019
Everything is good, good contact, quick delivery!
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Roland N.
Rating: 3 out of 5
following a purchase from 25/06/2019
Your employee in Frankfurt was very friendly and competent and made my decision to purchase your product easy, for that, there are 5 stars. Unfortunately, there was no information that 1-2 days later the product was significantly cheaper available in stores, therefore only 3 stars. Best regards, a somewhat sad *** (the product is good... your employee too)
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Nicolas M.
Rating: 5 out of 5
following a purchase from 06/06/2019
The quality is top!!! Very good product compliant with the description on the site. Detailed instructions and easy assembly even for one person. Delivery on time despite the absence of an appointment before delivery as indicated on the site.
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Jacques N.
Rating: 5 out of 5
following a purchase from 04/06/2019
Top-notch.
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José G.
Rating: 5 out of 5
following a purchase from 06/06/2019
Fast delivery, item corresponding to the description, of good quality. I recommend this site.
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Jana S.
Rating: 5 out of 5
following a purchase from 17/06/2019
Ordering and contact were quick, friendly, uncomplicated. The trampoline was delivered by the freight company, which was also punctual and friendly. I haven't set up the trampoline yet and can't comment on that, but the surrounding service was very customer-oriented and simply good.
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Diane D.
Rating: 5 out of 5
following a purchase from 06/06/2019
Good delivery, torn box, he invited me to take a photo so that if damaged inside I could prove it wasn't me, but everything was fine.
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Yves S.
Rating: 5 out of 5
following a purchase from 03/06/2019
I called and the person who informed me gave me all the information I needed and advised me on purchases.
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Edmonde G.
Rating: 4 out of 5
following a purchase from 06/06/2019
Good contact with your services; package compliant delivery on time; the product meets my expectations.
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Louis René D.
Rating: 5 out of 5
following a purchase from 02/06/2019
Compliant and very fast.
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Gwenael L.
Rating: 4 out of 5
following a purchase from 06/06/2019
Good quality product.
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Cyril B.
Rating: 4 out of 5
following a purchase from 21/05/2019
Good.
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Anaïs B.
Rating: 4 out of 5
following a purchase from 01/06/2019
Fast and quality product.
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Sigrid E.
Rating: 5 out of 5
following a purchase from 19/06/2019
I pre-ordered the trampoline on June 19, it was said to be available again on June 21. That was indeed the case, and today (June 26) it was already delivered by a freight company. Everything went as planned!
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Araitz A.
Rating: 5 out of 5
following a purchase from 06/06/2019
Good product, fast transport, very happy
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Roland M.
Rating: 5 out of 5
following a purchase from 04/06/2019
Perfect.
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Stefano M.
Rating: 5 out of 5
following a purchase from 03/06/2019
truly satisfied with quality and assembly instructions. I recommend 100%
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Frédéric T.
Rating: 5 out of 5
following a purchase from 04/06/2019
Delivery on time with an appointment and a call from the driver half an hour before arrival as agreed. Compliant trampoline and of very good quality.
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David L.
Rating: 5 out of 5
following a purchase from 07/05/2019
Trampoline received on time. Easy to assemble and sturdy.
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François P.
Rating: 3 out of 5
following a purchase from 04/06/2019
Replacement net, received quite quickly. However, it is much softer than the one originally provided with the trampoline. It is therefore much less taut and seems to secure the use of the mat less.
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Response from France Trampoline
Hello, thank you for your comment. For logistical reasons regarding the evolution of our product versions, it can indeed sometimes happen that the material of our spare parts is slightly different from that of the original product. However, providing the best quality to our customers while ensuring safe trampoline practice remains our primary concern, and we can assure you that the net you received perfectly meets this dual constraint. We remain at your disposal for any questions, the France Trampoline team.
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