9.4/10
★★★★★
based on 21705 reviews published

Latest customer reviews

4 /5
★★★★☆

Exactly what I expected, but shipping costs a bit excessive (to Belgium).

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Thierry N.
purchased on 04/04/2019
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5 /5
★★★★★

Fast and secure shipping. Impeccable product

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Fabrice G.
purchased on 01/04/2019
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5 /5
★★★★★

Very fast delivery and very well packaged. The gift offered was changed at my request (not useful as there was no protective net) for 2 other gifts. THANK YOU for everything

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Nathalie R.
purchased on 28/03/2019
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5 /5
★★★★★

Always listening to you, quick delivery and responsiveness

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Camping Pont Lauguere M.
purchased on 01/04/2019
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5 /5
★★★★★

Very good advice

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Guillet M.
purchased on 01/04/2019
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5 /5
★★★★★

Top service by phone

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Veronique D.
purchased on 29/03/2019
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5 /5
★★★★★

Satisfied with my purchase

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Emilie D.
purchased on 01/04/2019
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2 /5
★★☆☆☆

The product after a few days of use seems very good. My dissatisfaction comes from the delivery time which was not respected and the price of the product: for a delivery to Switzerland, the shipping + customs + VAT costs almost as much as the trampoline itself. This should be made much clearer when ordering! This trampoline (Ovaline 430) cost us: ***€ (trampoline) ***€ (shipping + customs fees) ***€ (VAT + customs fees on the Swiss side) In summary, my neighbors who wanted to order the same quickly abandoned the idea and I advise against continuing deliveries to Switzerland at this price under the risk of receiving numerous complaints!

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Isabelle S.
purchased on 31/03/2019
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Answer from France Trampoline
Hello, we thank you for taking the time to leave us a comment. We are sorry for the inconveniences you may have encountered during the delivery of your trampoline. Indeed, in the case of a delivery to Switzerland, additional fees apply in addition to the standard transport fees, and unfortunately this is beyond our control. We strive to clearly indicate this information on our site (especially on the page https://france-trampoline.com/fr/info/4_livraison-france-trampoline) but we take note of your remark and will ensure to be even more explicit in the future. We remain at your disposal for any further information, the France Trampoline team
4 /5
★★★★☆

Good transport services and fast delivery quality of the product

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Jacques R.
purchased on 02/04/2019
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5 /5
★★★★★

Good

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Alexandre G.
purchased on 29/03/2019
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5 /5
★★★★★

Very good provider and very good products.

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Patricia R.
purchased on 25/03/2019
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5 /5
★★★★★

Delivery on time, perfect packaging. Quality material

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Véronique M.
purchased on 02/03/2019
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5 /5
★★★★★

A very pleasant and competent telephone receptionist; fast delivery; good material.

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Madeleine M.
purchased on 27/03/2019
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5 /5
★★★★★

*****

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Philippe B.
purchased on 31/03/2019
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5 /5
★★★★★

Fast delivery and prepared... quick assembly... little girls delighted

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Sylvie D.
purchased on 03/04/2019
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5 /5
★★★★★

Satisfactory

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Nadine S.
purchased on 31/03/2019
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3 /5
★★★☆☆

Good consideration of my needs and precision on the delivery time.

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Alain K.
purchased on 02/04/2019
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Answer from France Trampoline
Hello, thank you for your comment! We are delighted that your order has brought you satisfaction and wish you good times on your trampoline! The France Trampoline team
5 /5
★★★★★

Fast delivery. Perfect packaging. Very good quality product. Quite easy to assemble. 2 springs out of 96 with the hook in the wrong direction.

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Hubert C.
purchased on 31/03/2019
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5 /5
★★★★★

Great

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Monika G.
purchased on 31/03/2019
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5 /5
★★★★★

Perfect...

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Marie-jeanne M.
purchased on 30/03/2019
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3 /5
★★★☆☆

Very mediocre quality net compared to the original net... very very disappointed with my purchase

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Emmanuel S.
purchased on 30/03/2019
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Answer from France Trampoline
Hello, and thank you for taking the time to leave us a comment. The material of some of our nets has indeed been modified over time for technical and logistical reasons, but we can assure you that we always take great care in the making and quality of our products. We do take note of your comment and will pass it on internally to the relevant people. Best regards, the France Trampoline team
5 /5
★★★★★

Very good product. Excellent quality!

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Julien R.
purchased on 31/03/2019
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4 /5
★★★★☆

Very satisfied with the product. A bit long to assemble but the kids are thrilled. It lacks a 5th star because the delivery from Kuhne-Hagel went badly. I had to take care of retrieving all the packages in my car because they did not take care to check if their 18-ton truck could deliver to me while it was empty by the way. This is the first time a delivery person has encountered difficulty for a reason of accessibility that could have been anticipated. I had taken half a day off to respect their delivery time slot. If I hadn't retrieved the packages myself from the side of the road, they wouldn't have delivered to me. Otherwise, very good product.

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Mehdi K.
purchased on 02/04/2019
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5 /5
★★★★★

Perfect

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Catherine M.
purchased on 31/03/2019
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5 /5
★★★★★

Delighted, I called your services and I was very well advised

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Anne Marie R.
purchased on 01/04/2019
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3 /5
★★★☆☆

At the time of the order: excellent service. Delivery service was terrible. The provider is not serious and you should work with another delivery company.

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Marie-jo G.
purchased on 02/04/2019
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Answer from France Trampoline
Hello, and thank you for your comment. We take note of your disappointment regarding the carrier who handled the delivery of your package. We will pass the information on to the concerned managers and we will strive to avoid this situation in the future. We remain at your disposal for any further information, the France Trampoline team
3 /5
★★★☆☆

Correct product, a bit long delivery time.

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Damien V.
purchased on 26/03/2019
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Answer from France Trampoline
Hello, thank you for your comment. Indeed, as announced during your order, this product was being restocked at the time of your purchase. It was shipped to you 7 days later, however, delivery to a relay point always takes a bit longer than direct home delivery. We remain at your disposal for any further information, the France Trampoline team
4 /5
★★★★☆

Everything was perfect, from the order to the receipt of the items

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Robert B.
purchased on 01/04/2019
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5 /5
★★★★★

Excellent phone reception

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Thierry M.
purchased on 03/04/2019
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5 /5
★★★★★

Great, the zip line, the kids are thrilled

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Damien P.
purchased on 01/04/2019
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5 /5
★★★★★

Fast delivery and very friendly. They even personally asked if everything was delivered to satisfaction and if the assembly of the trampoline worked well.. 👍

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Daniel S.
purchased on 08/04/2019
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4 /5
★★★★☆

N/A

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Stéphane G.
purchased on 27/03/2019
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5 /5
★★★★★

Very satisfied

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Anais M.
purchased on 03/04/2019
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5 /5
★★★★★

All OK

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Frederic C.
purchased on 02/04/2019
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4 /5
★★★★☆

Very satisfied

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Sandrine B.
purchased on 31/03/2019
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5 /5
★★★★★

Very good product corresponding very well to the description of the item on the internet

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Irene D.
purchased on 03/04/2019
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4 /5
★★★★☆

N/A

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Pascal P.
purchased on 17/03/2019
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5 /5
★★★★★

Good without problem

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Herve C.
purchased on 29/03/2019
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5 /5
★★★★★

The material is of excellent quality, fast delivery.

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Joel V.
purchased on 01/04/2019
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5 /5
★★★★★

Delivery times respected, on time. No problem, very good information on the delivery which was fast.

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Edith R.
purchased on 29/03/2019
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