Reviews France Trampoline

Service attentive to its customers. The net was forgotten and the customer service quickly sent it back to us.

When I bought the trampoline, the poles were connected with a rubber band, which I found sensible. The new poles are separate and not connected. As a result, they slide apart and can bend again! Furthermore, the upper edge will not remain stable. The quality has declined for me. I am sure that the separate poles will not last long either!!!

Quick and appropriate response.

My inquiry at the time of purchase was responded to quickly and competently. The delivery and appointment scheduling worked excellently, and we received it before Christmas. We are thrilled with the quality of the trampoline and are very happy with it.

Fast and efficient service

Guarantee respected, thank you perfect delivery

I am delighted with the products provided by France Trampoline. Perfect quality and completely matching my request. I recommend.

It was great and uncomplicated.

They met delivery deadlines, well-packaged material in accordance with the purchase made.

Very responsive and quick service. Order placed on Thursday noon, delivered by noon :-):-) !!!

Compliant

I still have not received my order to this day.... Thank you for getting back to me quickly to tell me what is happening and why this long delay... .... and it's surprising to receive a request for feedback on a product that I have not yet received...

Very good service Nothing to say

We placed an order with Jump'in Spain and had a problem with the delivery of the trampoline. But the company took full responsibility for the problem and offered us compensation. We are very satisfied with the treatment and the compensation received.

I am very satisfied with the purchase and quality of the product. I live in the south and the trampoline will be exposed to the sun, we will see if it holds up. The only downside, I was not informed of the delivery knowing that the second passage is charged *** euros, fortunately I was at home. Assembly well explained, I assembled it all by myself in half a day, quality is there and the kids are satisfied

Very happy with France trampoline, a little less with the carrier. Thank you

Very good quality material, completely meets our expectations!! I recommend!!

Top

We received the order in perfect condition, the shipping was quite fast and easy. The children are delighted with the new trampoline, it is much better than the previous one from another brand.

The product is very good but the assembly instructions are terrible. It was a nightmare to install with errors related to the lack of explanations and extremely complicated backward returns.

Simplicity in ordering and great efficiency in processing the order and shipping.

The order process went perfectly well

Order tracking communication is top-notch

Trampoline purchased in March 2023. We are delighted with the quality of the trampoline. Moreover, we had a problem during delivery (due to the delivery person and not France trampoline) and customer service was excellent. We recommend.

Fast delivery, quality material

Very responsive team and very good products

Following a warranty request, the France trampoline team was very responsive and sent me the damaged items very quickly

Perfect very fast delivery and product exactly as we expected

Fast shipping and good value for money.

GOOD MATERIAL, but there were missing pieces in the package so I called the number written in the assembly book to get customer service, they were supposed to call me back but the after-sales service is like I was a few days before Christmas I had to make the missing pieces myself. I AM DISAPPOINTED BY THE MANUFACTURER FOR ITS LACK OF FOLLOW-UP OF ITS AFTER-SALES SERVICE

Product as described and delivered very quickly, despite the Christmas period.

Excellent

Very good

I ordered and paid for a trampoline surround on 23.09.2024 because I had a good experience with the delivery of a jumping mat. The delivery date was set for 28.11.24, and on 29.11.24, the handover to the carrier was confirmed. Since then, the shipment has been untraceable, as communicated via email on 12.12.24. As of now, on 05.01.25, I have no information on whether and when I will receive the delivery.

It was delivered quickly and competently. Even when I encountered a delivery problem, it could be resolved quickly. Everything is very nice and seems to be of very good quality. It is a really nice Christmas gift.

Although intuitive and well illustrated, the assembly instructions lack explanations in Italian

Thank you, very good product, easy installation, very clear instructions

Very effective 👌👌👌

Very good. The tensioner is, however, mandatory

Speed and quality of the products