9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent telephone reception

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Emmanuel B.
purchased on 15/05/2024
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1 /5
★☆☆☆☆

Torn package missing a leg

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Laurent D.
purchased on 28/05/2024
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Answer from France Trampoline
Hello, thank you for your feedback. We are sorry for the incident with your package. As soon as you informed us, we reacted very quickly and a new leg was shipped the same day. We hope that despite this inconvenience, you will be able to fully enjoy your trampoline. Best regards, The France Trampoline team
5 /5
★★★★★

Impeccable, ordered a replacement net after advice from customer service, very fast delivery! Perfect.

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Caroline R.
purchased on 28/05/2024
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2 /5
★★☆☆☆

I needed new rods for a completely normal round trampoline. Unfortunately, these are not really / reasonably flexible. For the price, especially the shipping costs, you could have gotten half a new one :/

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Vera K.
purchased on 06/05/2024
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Answer from France Trampoline
Good day, thank you for your comment. Our product descriptions specify exactly which diameters and shapes of trampolines are compatible. If you are unsure, our customer service is available from Monday to Friday and will be happy to assist you. Our fiberglass bows with a diameter of 9 mm can be easily set up by two people. They are designed to be stable enough and last several years with normal use. We recommend watching our installation videos before setting up. They familiarize you with the products and significantly ease the installation. As for the shipping costs, they amount to 9.99€, which is not even half of 44.89€. We do our best to keep shipping costs as low as possible. Thank you once again for your trust and do not hesitate to contact us if you have any further questions. Best regards, The France Trampoline Team
5 /5
★★★★★

I appreciated being contacted before shipping to confirm the size of my trampoline. The shipment was quick and neat. And I am satisfied with the quality of the fabric, it seems well made.

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Laure D.
purchased on 22/05/2024
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5 /5
★★★★★

Very professional company, delivery of my net order without issues, just need to assemble it now.

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Emmanuel V.
purchased on 25/05/2024
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5 /5
★★★★★

The delivery went well. The time frame is very correct. However, assembly was quite difficult, taking between 2 to 3 hours. And a little disappointment when I saw that the products are made in China. The concept is great. We are now waiting for nice weather to enjoy it.

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Angélique B.
purchased on 25/05/2024
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4 /5
★★★★☆

Purchase of a spare part for the trampoline (safety net). Order placed by phone. The person from FRANCE TRAMPOLINE was very attentive and ready to help us place the order. She found our initial order and everything went well. To date, the net has not yet been changed...

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Jean-luc T.
purchased on 24/05/2024
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5 /5
★★★★★

Everything perfect and fast

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Javier G.
purchased on 26/05/2024
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5 /5
★★★★★

Good service, quick response to my emails and good advice. The delivery arrived quickly. Would gladly do it again

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Edith Q.
purchased on 06/05/2024
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5 /5
★★★★★

Not having enough hindsight, I can't say more.

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Patrick O.
purchased on 13/05/2024
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5 /5
★★★★★

Hello, thank you very much to *** for her quality of welcome, her listening and her advice. *** is a very great professional. Thank you thank you very much ***.

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Jean Marc B.
purchased on 21/05/2024
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4 /5
★★★★☆

The protective foams for installing the net were missing. The old ones were damaged. We thought there would be some provided with the net.

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Elisa G.
purchased on 26/05/2024
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5 /5
★★★★★

Perfect, fast delivery / product conforms and of good quality

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Christelle D.
purchased on 25/05/2024
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5 /5
★★★★★

Quality materials, the climbing dome delights my children. Good communication from customer service, which was also responsive when an issue arose.

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Claire P.
purchased on 27/05/2024
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5 /5
★★★★★

Very good service, thank you

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Francois F.
purchased on 24/05/2024
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5 /5
★★★★★

Perfect for technical advice and delivery time

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Cyril B.
purchased on 07/05/2024
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5 /5
★★★★★

Fast, uncomplicated, good quality

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Maria Z.
purchased on 05/05/2024
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3 /5
★★★☆☆

This is the second trampoline we have purchased and the quality has really decreased (smaller and thinner tubes, net and jumping mat of lower quality)

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Nolwenne C.
purchased on 28/03/2024
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Answer from France Trampoline
Hello, thank you for your message. We understand your disappointment and wish to provide you with some explanations. Indeed, as you mentioned, about ten years ago, our ranges of trampolines were different. The Jump'Up has become our mid-range. This explains why you noticed a difference in quality. To find a level of quality similar to that of your first purchase, you should look at the Boost'Up range. This range represents our current high-end offer and is designed to provide durability and performance similar to that of your initial trampoline. Best regards, The France Trampoline team
3 /5
★★★☆☆

The quality of the goods is good, but I find the price a bit high and the delivery time was also a bit long. Unfortunately, there are no spare parts from the manufacturer for our trampoline from Kesser.

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Gorden R.
purchased on 30/04/2024
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Answer from France Trampoline
Good morning, thank you very much for your feedback. We are sorry to hear that you are not completely satisfied. If you do not like the product, you can return it to us and we will refund you the purchase price. We also apologize for the delivery time, which apparently seemed long to you. After a review, however, your order was delivered within 4 days, which corresponds to the announced delivery time of 2-5 working days from the shipping date. Thank you for your patience. Best regards, The France Trampoline Team
5 /5
★★★★★

My trampoline was damaged by the wind. A gentleman from customer service kindly sent me a quote by email for each part corresponding to my trampoline.

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Michel P.
purchased on 23/05/2024
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5 /5
★★★★★

Fast delivery

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Stephane M.
purchased on 17/05/2024
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5 /5
★★★★★

Everything I needed for my 5-year-old 3m diameter trampoline, I got from you and I am very satisfied with it. The price was also reasonable, a bit more expensive, but the quality was better than in the original condition. Thank you

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Josef J.
purchased on 02/05/2024
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5 /5
★★★★★

Very good quality materials and very easy to assemble...

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Patrice G.
purchased on 23/05/2024
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5 /5
★★★★★

We needed a new trampoline jumping mat and a few new springs. The quality of the trampoline mat is very good! Springs fit. The springs were lost during transport. We received replacements without any issues a few days later. We are very satisfied!

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Christa H.
purchased on 01/05/2024
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5 /5
★★★★★

Everything is perfect, from the welcome to the product and the delivery.

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Françoise E.
purchased on 20/05/2024
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4 /5
★★★★☆

Very good delivery

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Floriane V.
purchased on 19/05/2024
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5 /5
★★★★★

PRO

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Raymond S.
purchased on 21/05/2024
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5 /5
★★★★★

Very good

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Sandrine P.
purchased on 23/05/2024
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5 /5
★★★★★

Very easy to find spare parts on your site. Very good quality product, fast delivery. Thank you

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Brigitte F.
purchased on 21/05/2024
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5 /5
★★★★★

Would gladly do it again

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Heiko K.
purchased on 30/04/2024
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5 /5
★★★★★

Satisfied.

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Aurelie B.
purchased on 19/05/2024
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5 /5
★★★★★

Very reliable site, very good value for money, excellent order tracking and careful carrier

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Alice P.
purchased on 18/05/2024
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5 /5
★★★★★

Perfect

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Jerome R.
purchased on 16/05/2024
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4 /5
★★★★☆

Very good French material, to see over time, but difficult assembly!

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Xavier C.
purchased on 11/05/2024
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5 /5
★★★★★

Fast delivery and good quality trampoline suitable for our two-year-old son.

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Emmanuelle D.
purchased on 18/05/2024
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5 /5
★★★★★

Nothing to say, delivery was fast, and the product really matches my trampoline. I keep this site in my favorites, as it is the only place where I found my happiness.

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Sylvain P.
purchased on 20/05/2024
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5 /5
★★★★★

Top service and very responsive customer service

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Florian B.
purchased on 08/05/2024
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5 /5
★★★★★

SUPER PROFESSIONALS, A 10.

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Jose Vte A.
purchased on 17/05/2024
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5 /5
★★★★★

Serious site, quality material. I had purchased a Jump up 360 trampoline that withstood several storms without moving except for one (>180km). I found the listening and necessary help from a technician for changing damaged parts. Quick order, compliant receipt, trampoline ready to welcome the little children who are having fun.

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Catherine S.
purchased on 17/05/2024
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