Customer reviews of France Trampoline

9,4 /10

Based on 22 176 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

All reviews

Sylvain G.

Published on 02/05/2019 à 17h14 following a purchase from 09/04/2019

Translated reviews

Stéphane V.

Published on 02/05/2019 à 14h50 following a purchase from 05/04/2019

Fast and compliant delivery. Great product! Pure happiness...

Translated reviews

Stéphanie M.

Published on 02/05/2019 à 14h38 following a purchase from 10/04/2019

Barely 15 days of use and the edge of the trampoline is coming undone, cracked... Not of good quality.

Translated reviews

Response from France Trampoline Published on 10/04/2019

Hello, and first of all thank you for taking the time to leave us a comment. We are very surprised by your remark regarding the quality of the protective cushion you ordered, designed to withstand family use of the trampoline. Could you please send us some photos to the address [email protected]? We can then see together how to find a solution to this problem. Best regards, the France Trampoline team

Astrid H.

Published on 02/05/2019 à 14h10 following a purchase from 12/04/2019

The only negative remark is that I have already seen trampolines of this brand at friends' houses and their net had a zipper closure. On mine, the closure system is more complicated and the passage is very narrow. This system is not practical...

Translated reviews

Fabien S.

Published on 02/05/2019 à 12h18 following a purchase from 10/04/2019

Quality product that meets expectations

Translated reviews

Sébastien R.

Published on 02/05/2019 à 11h46 following a purchase from 19/03/2019

We are very happy. Received quickly, well packaged. Super product, complete! No regrets! The kids love it and have fun with the little basketball hoop offered with the trampoline. We recommend France Trampoline and the Jump Up 300 trampoline in Maxi Pack.

Translated reviews

Denis F.

Published on 02/05/2019 à 11h38 following a purchase from 09/04/2019

Perfect.

Translated reviews

Cesap L.

Published on 02/05/2019 à 11h23 following a purchase from 08/03/2019

Very good quality material

Translated reviews

Jerome M.

Published on 02/05/2019 à 09h57 following a purchase from 10/04/2019

Very satisfied with the quality of the product. Fast delivery. We recommend this trampoline.

Translated reviews

Chill&Ride Wakepark K.

Published on 02/05/2019 à 08h48 following a purchase from 04/04/2019

Top notch

Translated reviews

Sophie B.

Published on 02/05/2019 à 08h33 following a purchase from 01/04/2019

Very happy with my purchase but I am disappointed about one point: I bought the Booster trampoline to support a weight of 150kg max and not 120kg with the entry-level trampoline. And upon unpacking, surprise, the tarp indicates 120kg, the manual indicates 120kg... The customer service, very quick and pleasant, by phone and by email, confirmed to me that my trampoline supports 150kg because the structure is sturdier but I have no document certifying this apart from the website. It's a shame given the price of the trampoline.

Translated reviews

Luis G.

Published on 02/05/2019 à 08h18 following a purchase from 10/04/2019

Correct equipment, as described and according to its pressure.

Translated reviews

Nadege G.

Published on 02/05/2019 à 08h15 following a purchase from 10/04/2019

Hello, as usual, the products are of excellent quality. Fast delivery. It's a shame that I made a mistake on one item!!

Translated reviews

Jacqueline P.

Published on 01/05/2019 à 21h32 following a purchase from 08/04/2019

Excellent

Translated reviews

Joel G.

Published on 01/05/2019 à 21h27 following a purchase from 10/04/2019

Everything went well until the delivery which was poorly organized. The product arrived almost a week after the expected deadline and I had to go pick it up myself at the regional storage to retrieve it on time.

Translated reviews

Patrick L.

Published on 01/05/2019 à 20h14 following a purchase from 09/04/2019

Everything goes as planned

Translated reviews

Laurent A.

Published on 01/05/2019 à 19h46 following a purchase from 09/04/2019

No problem

Translated reviews

Carine L.

Published on 01/05/2019 à 16h12 following a purchase from 30/03/2019

Translated reviews

Gianni M.

Published on 01/05/2019 à 13h39 following a purchase from 08/04/2019

Satisfied, precise and fast service.

Translated reviews

Vincent F.

Published on 01/05/2019 à 13h37 following a purchase from 05/04/2019

Very good telephone reception and good advice. Delivery on time and without defects.

Translated reviews

Mme Beausse I.

Published on 30/04/2019 à 21h37 following a purchase from 27/03/2019

Service available by phone for more information and fast delivery

Translated reviews

Bruno G.

Published on 30/04/2019 à 19h46 following a purchase from 09/04/2019

Perfect

Translated reviews

Loriane B.

Published on 30/04/2019 à 19h31 following a purchase from 10/04/2019

Great site, quality product, fast delivery, nothing to complain about, just thank you, thanks to you my children are happy because they can jump on the trampoline.

Translated reviews

Michel L.

Published on 30/04/2019 à 19h26 following a purchase from 08/04/2019

Very good product, easy assembly

Translated reviews

Jerome M.

Published on 30/04/2019 à 18h24 following a purchase from 09/04/2019

Great stuff! Thank you! The zip line kit and the manual in French are top-notch! Thanks for the quick delivery

Translated reviews

Veronique M.

Published on 30/04/2019 à 17h49 following a purchase from 09/04/2019

Very good product, fast delivery

Translated reviews

Jean Paul A.

Published on 30/04/2019 à 14h41 following a purchase from 08/04/2019

Good but it's a shame I was given a gift (basket) that is unusable on my trampoline model!!!!

Translated reviews

Pierrette G.

Published on 30/04/2019 à 12h56 following a purchase from 08/04/2019

For the delivery time, super fast. The contacts (phones, emails) impeccable. The packaging (boxes) were, however, in poor condition. I even noted on the delivery slip that there were reservations (the trampoline will be unpacked and assembled in a few weeks at the countryside)

Translated reviews

Jeremy S.

Published on 30/04/2019 à 11h48 following a purchase from 04/04/2019

No worries, the package was in good condition

Translated reviews

Emilie G.

Published on 30/04/2019 à 11h33 following a purchase from 30/03/2019

Very good quality trampoline! My children are happy!

Translated reviews

Jean-François L.

Published on 30/04/2019 à 09h58 following a purchase from 06/04/2019

Very good and as expected

Translated reviews

Karine D.

Published on 30/04/2019 à 09h28 following a purchase from 08/04/2019

Very good quality product, easy to assemble.

Translated reviews

Cédric L.

Published on 29/04/2019 à 21h20 following a purchase from 07/04/2019

Serious products, top in every way...

Translated reviews

Pierre F.

Published on 29/04/2019 à 19h17 following a purchase from 06/04/2019

Fast shipping, serious packaging, and good quality material.

Translated reviews

David J.

Published on 29/04/2019 à 18h54 following a purchase from 04/04/2019

We contacted France Trampoline following an early wear problem on an item we purchased a few months ago. As usual, their customer service was attentive and very efficient: after sending photos from our side to explain the encountered problem, they immediately sent us a new part to replace the defective one. Quality and seriousness of the service, robustness of the proposed items, we highly recommend this company.

Translated reviews

Franco C.

Published on 29/04/2019 à 17h14 following a purchase from 06/04/2019

Presentation and shipping of the product ok Staff ok

Translated reviews

Sebastien C.

Published on 29/04/2019 à 16h13 following a purchase from 09/04/2019

4 springs are missing from my order; assembly sometimes difficult

Translated reviews

Response from France Trampoline Published on 10/04/2019

Hello and thank you for your comment. Please excuse us for this error in preparing your order: the 4 missing springs are on their way, you should receive them very soon! Best regards, the France Trampoline team

Tristan T.

Published on 29/04/2019 à 14h55 following a purchase from 20/03/2019

A real personalized service. Thank you!

Translated reviews

Lionel P.

Published on 29/04/2019 à 14h52 following a purchase from 22/03/2019

I appreciated the follow-up on my order, especially the call from France Trampoline to verify that the ordered product (safety net) matched the model of my trampoline

Translated reviews

Magali C.

Published on 29/04/2019 à 10h20 following a purchase from 08/04/2019

The delivery was very fast. Ordered on Monday, delivered on Thursday of the same week. The trampoline seems to be of good quality. Aesthetically very nice.

Translated reviews