Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

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Natahlie B.

Published on 03/03/2019 à 11h33 following a purchase from 09/02/2019

Very good product the kids love it very good quality and finish Very good net

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Raymond R.

Published on 03/03/2019 à 10h52 following a purchase from 08/02/2019

Very good business relationship with the seller. Fast delivery 5 stars

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Elisabeth B.

Published on 03/03/2019 à 10h46 following a purchase from 08/02/2019

Very satisfied from order to delivery

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Robert S.

Published on 01/03/2019 à 16h28 following a purchase from 08/02/2019

Delivery compliant and on time Thank you

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Jean-pierre L.

Published on 01/03/2019 à 15h46 following a purchase from 07/02/2019

Spare parts for my trampoline

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Maria Rosa C.

Published on 28/02/2019 à 20h43 following a purchase from 06/02/2019

Very good service. I made two orders out of ignorance and they canceled one without problems. They are very quick to respond.

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Naima E.

Published on 28/02/2019 à 19h50 following a purchase from 07/02/2019

No problem

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Jean-marc S.

Published on 28/02/2019 à 15h11 following a purchase from 04/02/2019

Product not installed so could not test it but preliminary approach very satisfactory.

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Marie F.

Published on 28/02/2019 à 13h34 following a purchase from 09/01/2019

Difficulty installing the inner net, we followed online videos but it wasn't simple...

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Response from France Trampoline Published on 12/01/2019

Hello, and thank you for taking the time to leave a comment. We are sorry to read that the installation of your net seemed difficult to you. We have indeed tried to document as much as possible the different steps to follow to install a home net simply and without the mandatory intervention of a professional, through an assembly guide but also step-by-step videos. To complement the information provided by these supports, or for any questions or advice regarding your net or its installation, our team of experts is at your disposal from Monday to Friday from 9 am to 6 pm by phone or email: do not hesitate to contact them, they will be happy to respond to you! Best regards, the France Trampoline team

Christelle V.

Published on 27/02/2019 à 22h19 following a purchase from 06/02/2019

Purchase of a net to replace the one on my trampoline that had seen better days.. very well advised as I had a doubt about the diameter.. very satisfied..

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Pascal A.

Published on 27/02/2019 à 20h18 following a purchase from 05/02/2019

Very good.

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Nicolas C.

Published on 27/02/2019 à 18h17 following a purchase from 03/02/2019

Very good, very good quality product and deadlines respected

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Stephanie L.

Published on 27/02/2019 à 16h28 following a purchase from 04/02/2019

Super service attentive. The advisors even contacted us to ensure that the order was correct because the product can be ordered I have never seen such good service BRAVO

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Jean C.

Published on 27/02/2019 à 13h42 following a purchase from 01/02/2019

Delivery by post impeccable.

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Romain S.

Published on 26/02/2019 à 21h49 following a purchase from 05/02/2019

Product meets my expectations, easy to assemble!

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Rubén B.

Published on 26/02/2019 à 11h18 following a purchase from 04/01/2019

Very good technical attention and speed in shipping. Unique and high-quality materials.

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Nicole B.

Published on 25/02/2019 à 22h14 following a purchase from 03/02/2019

Assembly instructions not precise enough. Not enough bounce, not soft enough

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Response from France Trampoline Published on 05/02/2019

Hello, and thank you for taking the time to leave a comment. We are sorry that the product did not completely convince you. Our customers are usually very satisfied with this trampoline which is designed to allow very young children to gently initiate themselves, and without any risk to their joints, to the joys of trampolining. Accessible to toddlers from 12 months, it has been deliberately designed with elastic bands instead of springs, which explains indeed its softer rebounds than on a classic trampoline. We remain at your disposal for any questions. Best regards, the France Trampoline team

Frank T.

Published on 25/02/2019 à 20h52 following a purchase from 03/02/2019

Product as described, fast delivery. Very satisfied

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Frederique A.

Published on 25/02/2019 à 20h51 following a purchase from 04/02/2019

Good advice, order and delivery respected

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Cyril E.

Published on 25/02/2019 à 16h59 following a purchase from 02/02/2019

Very good performance. However, one spring was defective and the return of a new one was done without any problem. However, for a simple spring, it is a pity that a signature is required upon receipt. We lost a week because of that.

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Alain P.

Published on 25/02/2019 à 16h58 following a purchase from 01/02/2019

Good work.

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Arnaud W.

Published on 25/02/2019 à 16h41 following a purchase from 04/02/2019

Pro

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Christian M.

Published on 25/02/2019 à 13h43 following a purchase from 01/02/2019

Well

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Michel P.

Published on 24/02/2019 à 16h40 following a purchase from 01/02/2019

Material different from the original, I hope it will be suitable when the trampoline is put back into service

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Marjorie C.

Published on 24/02/2019 à 16h30 following a purchase from 01/02/2019

Always satisfied with my orders and super advisor who was able to give me very quick answers by getting back to me.

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Amelie B.

Published on 24/02/2019 à 15h25 following a purchase from 03/02/2019

Good performance

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Lucille L.

Published on 24/02/2019 à 14h28 following a purchase from 02/02/2019

Quality trampoline delivered quickly.

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Delphine P.

Published on 24/02/2019 à 13h20 following a purchase from 03/02/2019

Good quality, excellent delivery

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Edith G.

Published on 24/02/2019 à 12h44 following a purchase from 16/02/2019

Great personal advice, fast shipping, and high-quality products! ⭐️⭐️⭐️⭐️🌟

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Stéphanie W.

Published on 24/02/2019 à 10h24 following a purchase from 02/02/2019

Very good little trampoline for now, to see in use..

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Iris C.

Published on 21/02/2019 à 14h27 following a purchase from 10/12/2018

Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)

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Walter G.

Published on 21/02/2019 à 11h20 following a purchase from 31/01/2019

I am talking about the service and not the product which I have not yet unpacked. I am not happy to have seen the price of the trampoline drop the day after my purchase. I contacted you twice by email to express my dissatisfaction but have received no response to date.

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Response from France Trampoline Published on 01/02/2019

Hello, first of all, we thank you for taking the time to leave us a comment. We checked but unfortunately did not receive any email from you, which explains our lack of response. The JumpUp trampoline you ordered was indeed part of our sale products; the day after your purchase, the 3rd markdown period of our sales opened and the discount on this product was indeed greater. We apologize for this inconvenience; do not hesitate to contact us at [email protected] or by phone at 05 56 36 04 62 for more information. Best regards, the France Trampoline team

Claude D.

Published on 20/02/2019 à 16h12 following a purchase from 20/11/2018

I received the trampoline 5 days after ordering it online (including the weekend). The package was well packed and nothing was missing. Once assembled, the trampoline seems very sturdy and safe. It's a good quality product. I also appreciate the cover.

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David S.

Published on 20/02/2019 à 10h49 following a purchase from 27/01/2019

Purchase of a replacement net for a trampoline "France trampoline". The longevity of the original justified the double price of the replacement compared to what is found in stores, as promised to be identical. However, the product received is much thinner, the base attachments of the net have no closure system and end up detaching, which leaves me doubtful about the quality of the product. I hope it will prove to be as durable as the old one given the price. Best regards

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Denis S.

Published on 20/02/2019 à 10h39 following a purchase from 29/01/2019

Good overall performance

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Nil D.

Published on 20/02/2019 à 10h36 following a purchase from 29/01/2019

Good service.

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Jose L.

Published on 19/02/2019 à 21h34 following a purchase from 28/01/2019

FAST SERVICE

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Elisabeth B.

Published on 19/02/2019 à 17h11 following a purchase from 28/01/2019

Very good product, the kids are having a blast

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Benoit C.

Published on 19/02/2019 à 13h38 following a purchase from 29/01/2019

Everything went smoothly

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Stephanie S.

Published on 18/02/2019 à 22h13 following a purchase from 26/01/2019

Good product, easy assembly

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