9.4/10
★★★★★
based on 21705 reviews published

Latest customer reviews

4 /5
★★★★☆

I recommend France Trampoline, quality item, and very well secured for children. Just one downside: the zipper for the opening is too narrow to get inside the trampoline, no support handle, which means that you pull on the zipper at the risk of breaking it.

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Thierry C.
purchased on 14/07/2018
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5 /5
★★★★★

Excellent

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Henri D.
purchased on 11/07/2018
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5 /5
★★★★★

Quality product, and fast delivery.

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Julien A.
purchased on 17/07/2018
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5 /5
★★★★★

Impeccable service. Simple order, compliant delivery.

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Marie-odile D.
purchased on 11/07/2018
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5 /5
★★★★★

Best service!!!

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Jon G.
purchased on 16/07/2018
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5 /5
★★★★★

I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards

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Jean-pierre B.
purchased on 16/07/2018
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3 /5
★★★☆☆

The material is very good despite a missing part (clamp) The online instructions do not match the current model; the same goes for the main paper instructions. Main problem: the package tracking system is completely failing; I had to call three times to get information and make an appointment directly with the last carrier.

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Noel P.
purchased on 05/06/2018
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Answer from France Trampoline
Hello, thank you for your comment. Please feel free to contact us at the following address contacte-trampoline.com for the missing part. We are sorry that the delivery did not bring you complete satisfaction. We take note of your comment to improve the service offered. The France trampoline Team
4 /5
★★★★☆

Good service

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Betty H.
purchased on 10/07/2018
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5 /5
★★★★★

Fast delivery, quality trampoline, easy assembly. I recommend! Thank you

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Arnaud L.
purchased on 14/07/2018
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5 /5
★★★★★

Nothing to report. Everything was ok and compliant. Super product

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Lucie T.
purchased on 16/07/2018
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5 /5
★★★★★

Perfect! as usual

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Céline H.
purchased on 25/06/2018
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2 /5
★★☆☆☆

Delivery time not compliant

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Mathieu F.
purchased on 06/07/2018
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Answer from France Trampoline
Hello, Thank you for taking the time to write to us. When you placed your order, it was indicated that some items were awaiting restocking for July 13. Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 48 hours. We remain at your disposal for any questions, the France Trampoline team.
4 /5
★★★★☆

The installation guide is more than succinct, you should specify the installation height and the minimum or maximum gap between the top and bottom bands regarding the product I purchased.

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Renaud D.
purchased on 13/07/2018
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5 /5
★★★★★

Very good

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Jerome L.
purchased on 15/07/2018
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5 /5
★★★★★

Everything super

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Anne M.
purchased on 16/07/2018
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5 /5
★★★★★

Very good service provided, company contact to ensure the order's compliance

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Didier T.
purchased on 21/04/2018
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5 /5
★★★★★

Verification done to ensure that we had selected the right fabric for our trampoline. TB A bit of uncertainty regarding delivery times (hours confirmed by SMS were not respected) Our daughter is delighted (the pink border of the mat is wonderful for her) that's the main thing. After the heatwave, she will really be able to enjoy it

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Gilles F.
purchased on 28/06/2018
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5 /5
★★★★★

Very good

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Isabelle S.
purchased on 15/07/2018
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5 /5
★★★★★

A small problem noted with the first order which was taken into account by customer service. It is for having resolved our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you

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Vincent L.
purchased on 02/07/2018
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5 /5
★★★★★

Excellent service, efficient and accommodating

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Henriette L.
purchased on 13/06/2018
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3 /5
★★★☆☆

Very good product but too long delays.

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Michel C.
purchased on 01/06/2018
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Answer from France Trampoline
Hello, Thank you for taking the time to write to us. We would like to apologize for the delivery delays of your order. However, you ordered one or more items that are "awaiting restocking". Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 24 hours. We remain at your disposal for any questions, the France Trampoline team.
5 /5
★★★★★

Very professional. Very fast.

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Sabrina G.
purchased on 13/07/2018
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5 /5
★★★★★

Great! Easy to assemble, even alone (better with two though), great quality, super stable. The nets are very resistant. An investment worth it!

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Joachim D.
purchased on 14/07/2018
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5 /5
★★★★★

Nothing to report. GOOD RECEPTION. CORDIAL AND HELPFUL DELIVERY PERSON.

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Christine L.
purchased on 11/07/2018
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5 /5
★★★★★

Perfect.

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Guillaume C.
purchased on 13/07/2018
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5 /5
★★★★★

As usual: product description accurate, delivery times respected, correct quality/price ratio.

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Evelyne L.
purchased on 11/07/2018
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5 /5
★★★★★

Very good review, the product is perfectly suitable, the delivery was very fast. Moreover, customer service contacted us by phone to ensure the correct dimensions.

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Jérôme C.
purchased on 09/07/2018
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4 /5
★★★★☆

The trampoline was delivered quickly; we managed to assemble it easily, the explanations being very clear. The net wasn't even set up when our little girl of 3 and a half was jumping on it. For now, we are satisfied with our purchase; the material seems serious... to be seen over time....

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Jean-pierre V.
purchased on 05/07/2018
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5 /5
★★★★★

Very good. I was even contacted after placing my order to confirm my choice. Very good service!

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Annette B.
purchased on 12/07/2018
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5 /5
★★★★★

I am very satisfied with my order, quick processing and effective follow-up, delivery within the agreed time and excellent communication with the transport team, trampoline very well packaged, wrapped on a pallet, and trampoline of very good quality, solid, and aesthetically pleasing as well. One negative point to mention, the assembly instructions! Not clear as it is all in pictograms, difficult to decipher if you are not a skilled handyman! We managed with the help of videos found online.

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Roselyne M.
purchased on 12/07/2018
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5 /5
★★★★★

Friendly telephone reception, very professional advice. Fast delivery. The whole family (from the smallest to the largest) joyfully enjoys this octagonal trampoline. I highly recommend this company.

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Christine M.
purchased on 29/06/2018
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4 /5
★★★★☆

After the order was placed, we were delivered very quickly. Delivery time shorter than expected.

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Perraut S.
purchased on 11/07/2018
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5 /5
★★★★★

As usual! (I am on my 3rd one (one every 5 years). Great advice and a product that makes my now teenage children happy! Intensive use with a product that lasts!

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Cecile G.
purchased on 12/07/2018
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5 /5
★★★★★

Fast delivery

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Michela P.
purchased on 06/07/2018
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5 /5
★★★★★

I needed information to buy parts and I received quick responses, and this is not the first time I have recommended this site to 3 people who ordered from your site and they are delighted.

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Annie G.
purchased on 09/07/2018
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5 /5
★★★★★

A very friendly salesperson did their best to provide an answer to my inquiry. FRANCE TRAMPOLINE is a very professional supplier and attentive to its customers. I am very satisfied.

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Martine B.
purchased on 12/07/2018
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5 /5
★★★★★

Nothing to report. Everything went well.

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Jean-yves R.
purchased on 08/07/2018
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5 /5
★★★★★

I ordered by phone. A charming and efficient gentleman answered me. The sale was done immediately and I was delivered 3 days later. A real pleasure, the service is excellent!!!!

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Anne B.
purchased on 12/07/2018
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5 /5
★★★★★

TOP customer service!

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Sebastien M.
purchased on 10/07/2018
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4 /5
★★★★☆

Very good, very good item, fast delivery.

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Ludovic S.
purchased on 11/07/2018
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