★★★★★
based on 21665 reviews published
Latest customer reviews
1st order. Perfect service, handling and tracking of the order, precise and fast delivery. Nothing to report
Delivery on time. Good quality of the supplied material. A small explanatory notice would have been appreciated.
Trampoline purchased 8 years ago. The net and the padded surround were damaged. I contacted France trampoline by phone and although my trampoline model apparently is no longer manufactured, I was able to find the parts to change without any problem. Thank you France trampoline
Hello, The delivery went well, the assembly was a bit more complex especially on the finishing of the band that is fixed around the trampoline and I noticed a hole in the net. Best regards ***
Fast delivery, well-packaged material, complete and easy-to-understand assembly instructions.
The processing was problem-free.
Everything was perfect
Excellent
Everything very good
Nothing to report
Great
The product is very good, the assembly instructions need to be completely revised, the person who wrote it couldn't assemble the trampoline with it!!! And as for the carrier, it was a disaster, he comes to deliver to a private individual with a huge truck and leaves the package by the roadside, a pallet of 350 kgs!!! And on top of that, he is very unpleasant. If I had been informed that I would be delivered by the roadside, I would not have ordered the product. Consequently, I am not satisfied with the delivery.
Changing the protective net of our trampoline. Quality net and changed in a short time as the assembly is easy. Order arrived very quickly. In short, perfect!
Excellent except for the delay.
Product clearly of good quality and a good quality/price ratio but assembly is not simple even if the assembly guide is clear. Plan half a day with 2 (strong ones to stretch the mat ;o)).
Order received as soon as France Trampoline was restocked. Good reception.
12 years ago, I chose France Trampoline for the quality of the material, which has been confirmed. I have made other orders that were of good quality. This last order does not meet the brand's level of requirement. I am deeply disappointed to find that the parts are of mediocre quality and significantly inferior to the original parts. Very low-end and of poor resistance.
Very well passed.
Spare parts are good but expensive compared to the price of the complete product (trampoline). No indication on how to attach the product to the trampoline mat. Please let me know how to attach the provided elastics to the purchased protective mat…
Satisfied despite a slightly high shipping price.
Fast delivery. High quality product as always with France Trampoline.
Quality material and easy to assemble.
Best product compared to several years.
It is outrageous that you have to pay for both shipping routes when returning an item, and the return is more expensive than the shipping.
Fast and correct delivery.
Product conforms and fast delivery.
Horrible assembly. Very complicated, really minimal instructions compared to Decathlon, for example. I hope we are paying for the quality of the material because so far I am rather disappointed. Moreover, we broke the rod that needs to be slid into the net to hold it up on the poles…
The trampoline seems to be of good quality: heavy material, wide tubes. Small downside: the tubes are difficult to assemble, I had to use a large pliers to hold the T folded and sometimes a hammer to drive the horizontal bars onto the Ts...
Ease of exchanges and speed of delivery. The product is of good quality.
I ordered 3 spring protectors for professional use trampolines. Good quality product, well above the public model. However, I did have an unexplained tear in one of the covers. I emailed their customer service and was contacted... 20 minutes later!!! It's rare enough to be noted. Especially since they immediately sent me a new cover without further discussion, really very professional as a company.
I placed an order for parts to restore my trampoline already purchased from France Trampoline. I was called back to adjust the order. Friendly contact. Thank you.
Fast delivery but assembly was not simple. Some explanations in addition to the drawings would be a plus. Once assembled, I wonder how I will disassemble it for winter. But otherwise, the kids are delighted!
During the order, the product was out of stock with an approximate delay announced that we received with a maximum delay of 1-2 weeks! Very good quality product that met our expectations!
Very good
Very responsive for the order (net + mat) Received the order very quickly. Very well packaged Very good quality
Last year my request was overlooked, this year, impeccable handling under warranty of the requested parts. Fast delivery and very nice person on the phone. Thank you
Could you add a few more small details in the instruction manual, other than that nothing to report, the product is excellent.
Fast delivery. Always excellent quality of products.
Perfect
Very responsive and professional customer service. Following the receipt of a jumping mat where a hook was missing, a new one was sent the same day.