★★★★★
based on 21705 reviews published
Latest customer reviews
Very fast delivery, no problems.
Very professional advice, easy and relevant contact.
Delivery met expectations
Great! I contacted the service who did not have the answer to my question but took the time to call me back...
Excellent service both for the purchase and for the shipping that was agreed upon. I can absolutely recommend the purchase!!
High quality trampoline. Very good value for money.
Excellent welcome, professionalism. Simplicity. Efficiency. Our public services should take example from our French companies.
Products conform to the description. Delivery quite fast.
Everything is perfect!
Very good product
Very good
Professional
Top-notch!
Order conforming but very difficult to assemble
Excellent customer care. I recommend the France Trampoline site, they are very serious. And the quality... WOW! Nothing to compare with the lousy trampolines sold in supermarkets. I mainly wanted safety for my children, mission accomplished! And on top of that, it's French!
Delivery and assembly impeccable. Quality material
Very good
Very detailed information on the site allowing for the most suitable choice, in our case an oval trampoline, perfect for our yard and offering a longer jumping area very appreciated by the children and us; simple assembly thanks to the video on the site and the manual; fast and complete delivery; quality material; really no regrets, I recommend this brand! The only small downside regarding the transport company, which requires a presence at home from 9 AM to 5 PM for delivery... and a phone contact that is a bit quick, which does not allow for going into details... so surprise on the day because the truck could not pass in our street and dissatisfaction from the driver! Otherwise, nothing to complain about!
Very good advice over the phone!
Very good and friendly advice on the phone. Delivery on the 7th day after the order ***
First delivery after 6 to 7 weeks with poorly made cuts, so we had to wait another 0 days to be delivered
We opted for the 3m90 which seems to us a good compromise between size/performance. The goal was to install a trampoline suitable for both small and large, and I confirm that it delights both my little girl who is almost 4 years old and the rest of the family! The product seems really solid: even though we haven't had enough time with only 2 weeks of use, I noticed that it doesn't move when used by adults already fond of jumping. The assembly is not too complicated, the documentation is quite simple if one takes the time to read it seriously! The service was top-notch, the team I spoke to several times on the phone is competent and very helpful. Professionalism, choice, sustainability... one of the few trampoline companies that really specializes in this, which is also why we chose it. In summary, so far and I hope for a long time, we are 100% satisfied.
Living in Switzerland, there were some delivery issues
Order placed online. The site is correct for finding items and placing orders. Order by phone communication. Good listening and information. For another reason, I had to cancel, cancellation easy by email and quick refund.
Samples received quickly as expected and clear information for measuring before ordering.
Very good. The boys had fun.
Good quality product
Very good
Fast delivery
A bit of a long wait because the product was out of stock
Perfect! Well received the bundle of samples presented on your site. But I had requested (in the small comment box) an additional sample (if possible) of the smallest net (mesh 6.5x7mm) existing on your site and my client is interested in that mesh. No response on this subject in your letter accompanying the package!?
Very well designed site. Excellent responsiveness of customer service. Equipment conforms and of good quality. Too bad the delivery person did not respect the agreed schedule, forcing us to take half a day off for nothing, then the following week we had to have someone come to receive the package because the delivery scheduled after 4:00 PM took place in the morning. We are very happy with our trampoline. Thank you
Delivery on time, impeccable. Good quality trampoline I am very satisfied. Only small downside, the assembly manual lacks details such as the exact position to put the protective net and for example it is not indicated that you need to put 2 fixings per pole for the protective net. There are also no markers to know which spring to attach to which hook. With some logic, you can still manage.
Good.
Very happy with your service, I recommend it to those around me
Good product
Fast and careful delivery. I was even contacted by phone just after the order to confirm if I had chosen the right items based on the measurements of my current trampoline.
Fast and efficient! The order arrived in perfect condition at the expected date and time!
Excellent quality trampoline, beautiful finishes!
Perfect product corresponding to our order Good quality, just missing an additional tensioner, allowing to put one on each side to stretch it properly