Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

All reviews

Alain F.

Published on 08/10/2018 à 09h29 following a purchase from 17/09/2018

Good service and very attentive representative

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Gilles D.

Published on 07/10/2018 à 21h21 following a purchase from 16/09/2018

Meets my expectations. Easy to install

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Julien M.

Published on 07/10/2018 à 20h17 following a purchase from 16/09/2018

Very good product, good quality and safe for a little one!

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Frédéric B.

Published on 06/10/2018 à 15h53 following a purchase from 11/09/2018

Good quality product. The foam protecting the springs could be denser. Not happy with the delivery because the delivery person cannot say in advance when he delivers during the day. Result: I went to pick up the trampoline from the delivery person...

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Thierry L.

Published on 05/10/2018 à 09h40 following a purchase from 01/09/2018

Meets my expectations. Good quality jumping mat. Thank you.

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Fabien G.

Published on 04/10/2018 à 16h19 following a purchase from 04/09/2018

Responsive and very friendly welcome

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Sandrine D.

Published on 04/10/2018 à 13h46 following a purchase from 12/09/2018

very good product and attentive sales team

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Pierre J.

Published on 04/10/2018 à 13h31 following a purchase from 12/09/2018

Very good product received as agreed. By carefully consulting the instructions, the assembly is surprisingly easy, simple, and quick. It brings joy to our granddaughter and we are convinced of the durability of the trampoline.

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Fabien G.

Published on 04/10/2018 à 11h20 following a purchase from 30/08/2018

Very good

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Melanie D.

Published on 04/10/2018 à 09h37 following a purchase from 09/09/2018

easy assembly, fast delivery

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Ludovic W.

Published on 03/10/2018 à 21h52 following a purchase from 10/09/2018

Very good order tracking. Very good product. However, the delivery is not flexible enough.

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Angelo C.

Published on 03/10/2018 à 20h18 following a purchase from 12/09/2018

Timely service, material packed in excellent condition and ease of assembly. My children aged 11, 9, and 7 jump on it continuously every day and the hold is incredible!!! Highly recommended!!!!

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Tugdual Et Valerie A.

Published on 03/10/2018 à 18h41 following a purchase from 12/09/2018

super fast good quality but a bit too big

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Raul V.

Published on 03/10/2018 à 17h34 following a purchase from 11/09/2018

Delivered on time

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Fabrice L.

Published on 03/10/2018 à 08h37 following a purchase from 22/08/2018

very satisfied with the trampoline I ordered. very satisfied with the net that I changed a few years later.

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Veronique C.

Published on 02/10/2018 à 21h24 following a purchase from 12/09/2018

Perfect

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Stéphane R.

Published on 02/10/2018 à 20h56 following a purchase from 09/09/2018

Always so professional, perfect!

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Verena M.

Published on 02/10/2018 à 18h15 following a purchase from 10/09/2018

The seller listened to us and gave us good advice. This is rare on a website. I recommend this site, the material is of good quality. To see with wear.

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Anne L.

Published on 02/10/2018 à 09h51 following a purchase from 11/09/2018

The delivery was made quickly, on the day and at the scheduled time. The packages to be picked up are indeed heavy and require two people to handle them. The assembly is easy to understand but still requires a bit of muscle (mom + young teen = not enough strength). No additional material, other than what is provided, is required. No technical problems hindered us, only the lack of strength (to spread and then engage the legs, then to stretch the springs). However, once assembled, we had to move it, which turned out to be surprisingly easy: operation doable by 2. Assembled right after delivery, immediately used. The diameter of 3.50m is sufficient for fun and doing tricks (even for older teens). It is stable and completely meets our expectations.

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Philippe A.

Published on 02/10/2018 à 08h36 following a purchase from 11/09/2018

Order honored very quickly. Excellent packaging.

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Emmanuelle G.

Published on 01/10/2018 à 17h50 following a purchase from 10/09/2018

The trampoline seems very good to us, very sturdy.

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Yann P.

Published on 01/10/2018 à 14h20 following a purchase from 06/08/2018

Thank you for your responsiveness following the non-conformity (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.

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Lise B.

Published on 01/10/2018 à 13h12 following a purchase from 09/09/2018

Impeccable delivery, the package meets my expectations.

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Guillaume L.

Published on 01/10/2018 à 12h50 following a purchase from 06/09/2018

Very good

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Blandine B.

Published on 30/09/2018 à 16h45 following a purchase from 24/08/2018

the trampoline safety net I bought is not compatible with our original trampoline, and the person I spoke to on the phone indicated otherwise

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Response from France Trampoline Published on 28/08/2018

Hello, and thank you for your comment. We are sorry that the net is not compatible with your trampoline. We tried to contact you by phone and left you a message about this. Please feel free to contact us by phone or email so that we can find a solution to this situation together. Best regards, the France Trampoline team

Raphael S.

Published on 30/09/2018 à 11h28 following a purchase from 09/09/2018

The 300 trampoline brings joy to my 3 children. Very good quality. Thank you France Trampoline.

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Miriame B.

Published on 28/09/2018 à 20h55 following a purchase from 06/09/2018

Top-notch, adapted, a joy, conforms to the photo and description, long live made in France 😍🤩

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Julien P.

Published on 28/09/2018 à 20h45 following a purchase from 16/08/2018

Nothing to report

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Guy A.

Published on 28/09/2018 à 18h59 following a purchase from 06/09/2018

Difficult to find the product (elastic to hold the circular protection). Delivery time of more than a week. Otherwise, very good telephone reception and delivered product corresponds.

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Mélanie T.

Published on 28/09/2018 à 16h32 following a purchase from 05/09/2018

Fast delivery and conforms to what I ordered. Very good, sturdy products.

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David D.

Published on 28/09/2018 à 09h53 following a purchase from 24/08/2018

Always very good services... Thank you 😊

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Marianne C.

Published on 27/09/2018 à 21h54 following a purchase from 29/08/2018

The cushion corresponds to what I ordered. The order was delivered on time. No issues.

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Stéphane A.

Published on 27/09/2018 à 21h12 following a purchase from 31/08/2018

Okay but very chaotic delivery schedule

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Chistian L.

Published on 27/09/2018 à 20h26 following a purchase from 20/08/2018

On the second delivery the package was damaged but the material was not harmed

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Sylvain C.

Published on 27/09/2018 à 17h31 following a purchase from 28/08/2018

VERY GOOD

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Caroline P.

Published on 27/09/2018 à 16h17 following a purchase from 17/08/2018

Friendly, available and commercial

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Francoise C.

Published on 27/09/2018 à 14h36 following a purchase from 05/09/2018

Very fast shipping

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Cyril L.

Published on 27/09/2018 à 14h28 following a purchase from 24/08/2018

The products match my desire (I can't judge durability yet) Excellent commercial contact with the person I reached by phone who was able to adapt the order to my exact need. I take away one star for the choice of carrier who subcontracted the delivery poorly communicating with each other and it was me who had to call them to organize it...

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Joanna B.

Published on 27/09/2018 à 13h39 following a purchase from 05/09/2018

Very good

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Olivier R.

Published on 27/09/2018 à 12h49 following a purchase from 01/09/2018

Fast delivery, good instructions but some defective parts

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Response from France Trampoline Published on 04/09/2018

Hello, and thank you for your comment. After checking on our side, it seems that one caliper was indeed defective. We have sent you a batch of calipers to correct this issue, and we apologize for the inconvenience caused. Best regards, the France Trampoline team