★★★★★
based on 21350 reviews published
Latest customer reviews
Very good advice by phone to find the reference of my products.
Regarding the ordering procedure and delivery, everything is fine. I only have a serious concern about the safety level of the product, which is still of quality. Specifically, the vertical protective net includes the entire mat including the related edge made of the protective mat that should protect people from impacts with the underlying iron structure. In reality, I believe the mat is too thin to effectively protect against impacts, so I ask if it is possible to order another mat to place on top of the existing one or if it is possible to adapt the vertical net by fixing it inside the green mat and not outside as it is now. I kindly ask you to contact me by phone at ***. Thank you Best Regards ***
Very good
Very good advice with support for ordering advice.
Fast delivery, very efficient customer service, product of very good quality to assemble with 2 people absolutely.
Nothing to say, so satisfied
No comment
Order conforms to the description and delivery arrived before the expected date.
Advisor attentive and good advice. Delivery quite fast and conforms to the order.
A bit long
VERY GOOD
The material is of good quality and easy to assemble with clear instructions, however, it's better to have two people to assemble it. On YouTube, there is also a video on how to jump correctly and my 5-year-old daughter who is learning has a lot of fun. Recommended!
Everything very correct.
On the site, we can easily find our spare part. Jumping mat for a 20-year-old trampoline! Before sending your order, an employee contacts you to verify if we have indeed found the right part. I really appreciated that. It avoids returns and all the hassles that come with it. Then, delivery on time as announced.
Very professional.
I particularly appreciated the quality of the telephone reception to help me choose the right references. Product received as expected. And the mat is very appreciated by my daughter. Thank you.
Professionalism anticipation
Very good
Good product, easy to assemble. Very happy with my order.
Serious company and very professional in its advice. Called to be sure of the customer's order.
The delivery was delayed compared to what was agreed. It's a shame. Nevertheless, the package arrived in good condition.
Excellent purchase. Shipping was perfect and very fast.
Everything went very well. Shortly after the order, I was called by an employee to clarify the delivery. One package (Abdecplane) was missing upon delivery, probably our fault for not checking completeness with the carrier. After a call, however, it was no problem; the missing package was sent to me without additional costs. The employee on the phone was very friendly and helpful.
Very good service
Nothing to report, good service.
Item took a bit long to arrive. There was no assembly instructions.
Very good. Order placed by phone. Very well advised.
Always happy with your customer service,
Items and packaging impeccable but the delivery service was not great... The day was well scheduled with a defined time slot, I waited... and finally received a call... the delivery person seemed a bit lost (I was indeed on his list but he did not know which city I lived in, he thought I was in Issy les Moulineaux while I live in Rueil, he told me he would come but did not... he didn't even warn me and did not apologize when I called him to ask when he was arriving because I was still waiting... I had blocked a good part of my day...) I had to reschedule a date...
Very happy with the product and the delivery
Very good contact with the telephone operator. Thank you
Assembly done via video on YouTube
Precise and complete information, nothing to complain about!
Very good
Very good, efficient and fast service and very good quality product.
Perfect
Top-notch, nothing to complain about
Easy order. Product conforms. Fast delivery.
Very good product. Great telephone contact
Good quality and nice finishes