Reviews France Trampoline

A bit long

VERY GOOD

The material is of good quality and easy to assemble with clear instructions, however, it's better to have two people to assemble it. On YouTube, there is also a video on how to jump correctly and my 5-year-old daughter who is learning has a lot of fun. Recommended!

Everything very correct.

On the site, we can easily find our spare part. Jumping mat for a 20-year-old trampoline! Before sending your order, an employee contacts you to verify if we have indeed found the right part. I really appreciated that. It avoids returns and all the hassles that come with it. Then, delivery on time as announced.

Very professional.

I particularly appreciated the quality of the telephone reception to help me choose the right references. Product received as expected. And the mat is very appreciated by my daughter. Thank you.

Professionalism anticipation

Very good

Good product, easy to assemble. Very happy with my order.

Serious company and very professional in its advice. Called to be sure of the customer's order.

The delivery was delayed compared to what was agreed. It's a shame. Nevertheless, the package arrived in good condition.

Excellent purchase. Shipping was perfect and very fast.

Everything went very well. Shortly after the order, I was called by an employee to clarify the delivery. One package (Abdecplane) was missing upon delivery, probably our fault for not checking completeness with the carrier. After a call, however, it was no problem; the missing package was sent to me without additional costs. The employee on the phone was very friendly and helpful.

Very good service

Nothing to report, good service.

Item took a bit long to arrive. There was no assembly instructions.

Very good. Order placed by phone. Very well advised.

Always happy with your customer service,

Items and packaging impeccable but the delivery service was not great... The day was well scheduled with a defined time slot, I waited... and finally received a call... the delivery person seemed a bit lost (I was indeed on his list but he did not know which city I lived in, he thought I was in Issy les Moulineaux while I live in Rueil, he told me he would come but did not... he didn't even warn me and did not apologize when I called him to ask when he was arriving because I was still waiting... I had blocked a good part of my day...) I had to reschedule a date...

Very happy with the product and the delivery

Very good contact with the telephone operator. Thank you

Assembly done via video on YouTube

Precise and complete information, nothing to complain about!

Very good

Very good, efficient and fast service and very good quality product.

Perfect

Top-notch, nothing to complain about

Easy order. Product conforms. Fast delivery.

Very good product. Great telephone contact

Good quality and nice finishes

Perfect clear site, seller called to make sure I had chosen the right model. Nothing to complain about

Nothing to complain about...

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Product conforms to the quality indicated on the site

I am following up on my order and the delivery scheduled for today. I want to point out a delivery problem. Indeed, having ordered a picnic table, I chose to have it delivered to my home to avoid handling when picking up the merchandise. The delivery was scheduled for today, so I took a day off to be present. Being at home, I do not have my mobile phone with me. I just realized that I received a call and a voicemail from the delivery person. He did not bother to deliver my package to my home, as requested at the time of purchase, but left it at a parcel relay 5 minutes from my house. I now have to find a day during the week when my husband does not come home too late to go pick up the package. I do not find this correct at all on the part of the delivery person. You should escalate this information.

Fast, efficient, serious

Super products, I am a fan.

Fast delivery and no problems

Everything is perfect, good quality product