★★★★★
based on 21350 reviews published
Latest customer reviews
Perfect
Very kind customer service that contacted me to ensure I had ordered the right product for my trampoline. Really excellent.
Very good product. Very friendly and competent person for the order. Delivery date respected. But assembly is very complicated!!!
Excellent service regarding the carrier
Good quality trampoline. Assembly between two people takes about 1.5 - 2 hours. Packaging and shipping without incidents. The transport company contacted to arrange the delivery. Recommended purchase
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Efficiency, friendliness, speed. Contacts with all the staff at France trampoline are always pleasant, quick, and satisfying. The delivered material is of good quality, solid, and well adapted.
I particularly appreciated the correction made on the order of spare parts placed 1 year after ordering a trampoline. Indeed, I had made a mistake by ordering for a different type of trampoline than mine, and the review by someone from your services helped detect the error.
The website is very understandable and clearly designed. The delivery went very well with the contracted company ***. ***
Basically very high quality, the description is minimalist and not particularly helpful.
Good quality of the product which seems resistant, of course to be seen in use. For the assembly, it seems to me that time could be saved if the pieces were numbered. It seems quite difficult to put the protective cover without having to remove the tensioners of the net that protects from falling. French product that we selected to be satisfied with the after-sales service and the listening of the interlocutors.
Quickly ordered, quickly arrived by a friendly and helpful truck driver. Easier to install than feared.
Nothing to report
No problem
Product quality and shipping speed
Package received very quickly!!
Fast, precise and product in line with expectations
Following my order for spare parts online, I was called back to confirm the requested merchandise because, although an old customer, I was no longer in the customer file (eternal problems of data transfer). I found this action very professional which can avoid inconveniences following the delivery of non-conforming materials.
Perfect
Impeccable service and product quality.
Great service, speed of service I recommend France trampoline and a great telephone reception.
Very good service. Easy access collection point.
Following an online inquiry, a salesperson contacted me by phone to validate the product references (replacement on existing trampoline). The 2 ordered products (net + trampoline surround) adapted without any problem. I appreciated the advice and service.
Article conforms, careful packaging, deadline respected.
Very reassured by the advisor's call to validate the size of the tarp in relation to the ordered trampoline.
Thanks to the telephone attention.
Perfect delivery, perfect customer service following a damaged part, however there was a delivery issue for customer service, the part arrived at a relay point and I was not notified... Didn't understand...
Very good telephone reception and perfect orientation.
Very good quality product. I recommend.
Order processed and delivered on time. The material corresponds perfectly to the order. I had to contact a representative at F. Trampoline for information and he was available and efficient. I am very satisfied with the service. I had already ordered a spare part for my trampoline and was satisfied, which is why I recommended on the site again this time.
Clear and user-friendly website allowing for good choices. Easy to place an order. Short delivery time, except that the carrier does not notify 1 hour before delivery as they commit to do! Easy assembly. Material apparently of good quality, to be confirmed over time.
Very pleasant contact. They did everything to find a quick delivery solution following a mistake in my order. I highly recommend. High-quality material.
They called me to verify the size of the purchased tarp. Fast delivery.
It's a good product, however the assembly is a real puzzle... the assembly guide needs to be revised and detailed more, especially for the starting assembly instructions.
Order delivered quickly. Product not yet installed but I think I won't have any issues.
Very good product
The assembly is not as easy as announced, it requires a certain strength for assembling the T-junction pieces...........for the rest it's perfect!
Product and services of great quality. Very professional
My rating is excellent in all aspects: availability for information, speed for orders and delivery, definitely to be recommended
Excellent