★★★★★
based on 21350 reviews published
Latest customer reviews
Order well received.
Unfortunately, the wrong product was included in the first delivery. It was replaced without any issues.
Very good product
Very good trampoline, easy assembly
We bought the play dome, and we are very happy with the purchase. They are very detail-oriented, even including gloves for assembly, and instructions by email to resolve doubts. Thank you. The shipping was correct.
Very good product.
Very satisfied.
Quality rather mediocre compared to the original cushion. Given the price, I expected much better! It is certain that it will not last as long. Moreover, the edges do not hold at all. With each use, the 'skirt' of the cushion has to be put back around the frame. I never had this issue with the original cushion. Very disappointed!
Defective product and still waiting for replacement.
Lack of information on the availability delay and its extension to the point of questioning the purchase.
The product is perfect but I need a manual for the fixings! I couldn't manage to fix it.
Product conforms, clean package.
Excellent product, excellent delivery times. Slightly inadequate packaging.
Hello, as mentioned on the phone, your site has major cybersecurity issues and poses risks to its customers. If I hadn't already been a customer with you, I wouldn't have placed an order. To be able to pay, I had to make a bank transfer because the payment section is not sufficiently secure.
Perfect
Very professional follow-up, super good quality item
Not installed yet, thank you
The net was not available, so the delays were a bit long, but when the merchandise was announced, I was regularly informed about the departure of the package and its tracking. I recommend the seriousness of the after-sales service of France Trampoline. Merchandise arrived in very good condition. Bravo to the whole team
4 stars just because the delay was very long and without news. Too bad. I had to call to get news about my order and very good phone reception. We knew there was a supply delay, but once the delay passed, an email to announce the delay would have been appreciated
Very very good product, the children are delighted. Quality product, after-sales service very very good. I recommend with my eyes closed.
Very good and friendly technical support. Here I was able to get a suitable spare part for my trampoline from a manufacturer that no longer exists.
I left a voicemail. Callback the next day from a pleasant and competent advisor. A person on the other end of the line! Extraordinary!
Very good support. The hotline staff in France was very eager to expedite the order, as it was delayed due to an error on my part (incorrect information). It worked out and the gift arrived on time.
Everything was very simple: order online and delivery. Except for a small downside: the assembly, we took longer than expected and the instructions were sometimes not obvious to understand.
My children love this mega trampoline 😉
Hello, We are not satisfied with the order. Several pieces were damaged. For that price we expected quality materials.
Trampoline jump 360 received quickly. Assembly is quite simple if you refer to the instructions and the video. The materials are of good quality, let's see over time 😊 The after-sales service was responsive following a sponsorship issue, the solution was found quickly. Thank you to all your teams 👍
Fast delivery, top material
Very good, fast and compliant shipping
Very good quality article Very easy to assemble Quality delivery and logistics tracking.
Fast delivery and quality product, the kids love their ninja line!
Finding spare parts for a trampoline that is over ten years old is not easy except with France Trampoline where the parts are always available
Everything was perfect except for a small incident with the carrier, resolved after a phone call.
Great, as ordered
Very quick and hassle-free customer service: my trampoline jump mat under warranty was replaced on my first phone call. Thank you for your efficiency!
Great trampoline, the kids love it
I expected better from France Trampoline for this protective mat purchased to replace the old one. It is clearly the right size but it is a bit oversized which causes significant creases and will quickly weaken the whole. The attachment system has been improved but was not, in my opinion, the priority. However, the skirt is still as useless (it should either be lengthened or removed as it always rides up in the net) and the protective mat remains too soft and too narrow to be really effective. There have been several leg injuries from going between the fabric and the springs on landings, fortunately more fear than harm. Taking inspiration from the protections of a Gymnova trampoline would, in my opinion, be welcome.
Purchase made to replace our old 15-year-old trampoline. We were advised by phone and we are completely satisfied with our purchase.
Product meets my expectations. Simple order, delivery within the announced deadlines. I installed this brake yesterday without any problems and the kids are having a blast!
We ordered a trampoline, good product, good quality.