9.4/10
★★★★★
based on 21665 reviews published

Latest customer reviews

4 /5
★★★★☆

Robust and high-quality product. The only downside is that the assembly instructions are not explicit enough. Galvanized tubes with proper numbers would be much more reassuring to start the assembly

User icon
Frederic J.
purchased on 02/07/2024
Translated review
5 /5
★★★★★

Quality trampoline

User icon
Mylene R.
purchased on 02/07/2024
Translated review
5 /5
★★★★★

Excellent contact who was able to guide my purchase based on previous installations. Necessary explanations and advice by phone for good after-sales service follow-up

User icon
Anne D.
purchased on 03/07/2024
Translated review
5 /5
★★★★★

I have no complaints to make. I will actually order other products soon. The delivery was incredibly fast. Thank you very much because it was for a birthday.

User icon
Valerie L.
purchased on 01/07/2024
Translated review
5 /5
★★★★★

Good quality products

User icon
Véronique C.
purchased on 03/07/2024
Translated review
5 /5
★★★★★

Very good ju

User icon
Marc B.
purchased on 03/07/2024
Translated review
5 /5
★★★★★

Very good product quality

User icon
Patrick B.
purchased on 03/07/2024
Translated review
5 /5
★★★★★

Great

User icon
Olivier L.
purchased on 30/06/2024
Translated review
5 /5
★★★★★

Very satisfied !!!! Fast delivery and quality product, I recommend !!! My children love it !!!

User icon
Amandine D.
purchased on 30/06/2024
Translated review
5 /5
★★★★★

-

User icon
Sebastien G.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

Good value for money

User icon
Etienne G.
purchased on 01/07/2024
Translated review
5 /5
★★★★★

First order. Very professional customer service, who did not hesitate to call me because I made a mistake when placing my order. Very short delivery time. I am very satisfied with the quality of the received material.

User icon
Aline M.
purchased on 02/07/2024
Translated review
5 /5
★★★★★

Friendly and competent delivery person, schedules respected. Simple and well-explained assembly. Product seems to be of good quality. To be seen in use with the children who are arriving soon.

User icon
Brigitte S.
purchased on 01/07/2024
Translated review
5 /5
★★★★★

-

User icon
Jean-claude P.
purchased on 02/07/2024
Translated review
5 /5
★★★★★

Smooth order placement and product delivered as expected

User icon
Bertrand B.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

Top customer service, top products!

User icon
Julia P.
purchased on 20/06/2024
Translated review
5 /5
★★★★★

The package arrived on the exact day scheduled in the order. The zip line was able to be installed easily. However, it is important to ensure that you have sufficiently tall and thick trees.

User icon
Anne D.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

Original and sturdy products

User icon
Emmanuelle P.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

Very quick order of fiberglass bows to replace the rusted welded bows and finish assembling the new net

User icon
Christine P.
purchased on 01/07/2024
Translated review
1 /5
★☆☆☆☆

Order and payment on 29/06. It is now 22/07 and we still haven't received anything and on top of that, they hang up on us when we dare to say that this is not normal and that we are being treated like fools! The only thing they offer us is to cancel the order and order elsewhere!!! Nice commercial service!

User icon
Delphine D.
purchased on 29/06/2024
Translated review
Answer from France Trampoline
Hello, We are sincerely sorry for the situation you describe. Your initial order was lost by the carrier, so we proceeded with a second shipment. According to the notes in your file, during your phone conversation with our customer service, you mentioned going on vacation and not returning until 22/07, which is why the order was prepared today. It is true that we could have anticipated by preparing your order as early as Friday, and we acknowledge this mistake on our part. However, we want to reassure you that we did not hang up on you. The call was interrupted on your side, probably due to a network issue. Best regards, The France Trampoline team
1 /5
★☆☆☆☆

Stayed the whole day for the delivery and it came 2 days after! Also required some sort of compensation for it and got no response.

User icon
Marina E.
purchased on 30/06/2024
Answer from France Trampoline
Hello, Thank you for your feedback. We are very sorry about the problem with the delivery. As soon as you informed us, we immediately contacted the carrier and the delivery was made the next day. Regarding your request for compensation, we had already offered postage for your delivery and unfortunately cannot offer more. We hope that the trampoline meets your expectations. We remain at your disposal for any further information. Best regards, The France Trampoline team
5 /5
★★★★★

From the simple ordering to delivery, everything was perfect.

User icon
Christian F.
purchased on 02/06/2024
Translated review
5 /5
★★★★★

Everything great

User icon
Marcel A.
purchased on 19/05/2024
Translated review
5 /5
★★★★★

For the replacement of the protective net. The file was found immediately and the renewal within 3 days following the order.

User icon
Ginette T.
purchased on 01/07/2024
Translated review
5 /5
★★★★★

Very good product

User icon
Yannick G.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

Top order! The Conso service even sends an email to ensure the exact dimensions of the ordered products... I recommend ++++.

User icon
Morgane M.
purchased on 28/06/2024
Translated review
5 /5
★★★★★

EVERYTHING IS PERFECT NO. THE KIT? THE PRODUCTS THE INSTRUCTIONS I

User icon
Philippe G.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

I find it unfortunate that the hooks are not directly attached to the net like the old net.

User icon
Christelle G.
purchased on 29/06/2024
Translated review
5 /5
★★★★★

Responsive and attentive phone advice. Happy to have a local (French) provider. My contact also helped me with the delivery progress as I was in a hurry.

User icon
Marion L.
purchased on 16/06/2024
Translated review
5 /5
★★★★★

Very good service on your part, too bad the delivery service was not up to par! Package received 8 days after shipping!

User icon
Vincent H.
purchased on 30/06/2024
Translated review
5 /5
★★★★★

Quickly done, well done and efficient

User icon
Gérard W.
purchased on 24/05/2024
Translated review
5 /5
★★★★★

Quick responses to my questions and proposed solutions were fast and appropriate.

User icon
Florence G.
purchased on 26/06/2024
Translated review
5 /5
★★★★★

Very satisfied

User icon
Pascal B.
purchased on 27/06/2024
Translated review
5 /5
★★★★★

After contacting customer service on WhatsApp, the advisor responded perfectly and even sent me a link to the article I needed. Great customer service experience.

User icon
Wandrille M.
purchased on 26/06/2024
Translated review
5 /5
★★★★★

Very good quality, spare parts available, efficient

User icon
Adeline O.
purchased on 26/06/2024
Translated review
5 /5
★★★★★

Very good, super product, my children are delighted!

User icon
Audrey B.
purchased on 22/06/2024
Translated review
5 /5
★★★★★

Shipping deadline respected

User icon
Jean Pierre B.
purchased on 26/06/2024
Translated review
2 /5
★★☆☆☆

I bought a zip line and upon delivery I realized that I would not be able to install it. I did not open the box and returned the package. I paid 22€ for the return of the package, that's one thing, however, 8€ was deducted from my refund for logistics fees and I find that unfair knowing that the package was not even opened...

User icon
Jean-francois C.
purchased on 26/06/2024
Translated review
Answer from France Trampoline
Hello, We are sorry for the confusion. We assure you that there were no logistics fees of 8€. You were refunded for the product, but the shipping costs for the initial shipment are not refunded. We hope this clarifies the situation. Best regards,
5 /5
★★★★★

As in previous times, we were really well supported, the cost is easy and the advice given is clear. We are delighted. Thank you very much!

User icon
Aurélie L.
purchased on 25/06/2024
Translated review
5 /5
★★★★★

Perfect, fast and very simple

User icon
Benoît R.
purchased on 09/06/2024
Translated review