★★★★★
based on 21705 reviews published
Latest customer reviews
Good quality product delivered on time. Assembly a bit long and difficult.
Quality products, at reasonable prices. Extremely fast delivery, and the products were well packaged. Nothing to complain about, I will recommend
Item conforms to the order but delivery was difficult because the size of the package was not accepted by the Relay point. Result: Return to the carrier and package blocked with them for several weeks. Only my phone call to France Trampoline allowed to restart the delivery process which was quick afterwards. The website should check the size of packages before offering the Relay point option.
Delivery was 1 day late but well notified. The trampoline meets my expectations exactly: sturdy, well secured, easy to assemble. It was assembled by my 2 children (9 & 14) with just a little help at the start (pushing in the bars). It passed the first storm without any problems - which was my concern given the wind surface area -; the anchoring to the ground held well.
The advice given by the operator for choosing the replacement net for our trampoline was very wise.
Parts arrived on time and impeccably packaged.
One day late for delivery compared to the announcement made by the carrier.
Very satisfied
Good contact, but bad result: indeed the person who took care of me made an order mistake. I received a trampoline net that is not at all the size of my trampoline. So I have to return the wrong net and I am waiting for the new one........
Good
Fast delivery, no issues
Very good
Perfect
No problem, delivery on time, nothing was missing. And the delivery person even helped me carry everything into my garden.
With the advisor on the phone, I was able to get the right product
Good
I received my order quite quickly. No problem. I am very satisfied.
Nothing to say about advice and product quality!
Perfect
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Easy to place an order! good information and the delivery time was respected! very satisfied!
Fast, friendly, accommodating
Good
Quality material. Just a small downside regarding delivery: we requested delivery on a Saturday, the order arrived on another day...
Very satisfied with this order and the fact that I was contacted by phone by one of your agents to confirm the order made online very professional !!!!
Pleasantly surprised by the advice given at my request, followed by a calm order.
Very good
Very very good
Very good commercial contact, very accommodating
Very good service
So far very satisfied with my purchase, the person I spoke to on the phone for my trampoline order was very professional and very pleasant, the delivery went well and the product arrived in good condition, a small remark the flat key for tightening the nuts is not suitable for a good tightening, a kind of pipe wrench of 10 cm in length would be welcome (cordially Mr ***)
Quality product exactly meeting our expectations, the price is quite competitive compared to other similar products sold online. One downside: the company in charge of delivery is of very average reliability (appointment not honored, final delivery without time slot... unfortunately had to block a person at home for 2 days to receive the order...)
Very happy
Easy order, quality product, fast delivery
Very serious team and attentive. A call from you to be sure of the order and give advice. A real customer service as it is difficult to find today. I am delighted with your services and do not hesitate to recommend you
The purchase and delivery went well, but unfortunately we have not yet been able to get rid of the huge double pallet on which the trampoline was delivered. The freight forwarder refused to take it back, and the bulky waste we ordered for today did not take it either. We would be grateful for any advice as we are now left with a disposal that is chargeable for us. Best regards
The contact and the order were made by phone in one go ... so efficient. The person on the phone responded competently and kindly to my request which convinced me to place an order. I was aware that I could buy cheaper on merchant sites ... so proof that advice and contact can make a difference
Quick response. Part available after 5 years of use. Perfect
Quick order and shipping, serious site
Good phone reception and personalized advice. Product corresponding to the order, delivered quickly. One small downside: some assembly elements have slightly evolved since the edition of the manual.