Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

All reviews

Ronan C.

Published on 15/05/2018 à 11h59 following a purchase from 23/04/2018

Satisfied with the quality and ease of assembly

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Sylvain L.

Published on 15/05/2018 à 11h54 following a purchase from 22/04/2018

Easy order, fast delivery

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Olivier R.

Published on 15/05/2018 à 10h35 following a purchase from 18/03/2018

For an order with you, we had two delivery problems.

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Response from France Trampoline Published on 19/03/2018

Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the standard of service we are used to providing. However, please know that measures have been taken to only work with the most reliable carriers from now on. We apologize again for this inconvenience and are at your disposal for any further information. The France Trampoline team

Kristen Sandra T.

Published on 15/05/2018 à 08h31 following a purchase from 24/04/2018

Very good

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Vincent C.

Published on 14/05/2018 à 21h42 following a purchase from 18/04/2018

Everything went very well!

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Nathalie P.

Published on 14/05/2018 à 21h30 following a purchase from 23/04/2018

great

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David E.

Published on 14/05/2018 à 18h57 following a purchase from 15/04/2018

Service and order met my expectations. The trampoline is of quality and easy to assemble with two people. My little boy is crazy about it.

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Marc-Olivier D.

Published on 14/05/2018 à 18h43 following a purchase from 22/04/2018

Just perfect. Quality product

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Alain F.

Published on 14/05/2018 à 18h17 following a purchase from 20/04/2018

Perfect, fast.

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Cyril L.

Published on 14/05/2018 à 17h13 following a purchase from 23/04/2018

Impeccable, responsive, professional

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Thierry F.

Published on 14/05/2018 à 16h45 following a purchase from 19/04/2018

Very good. No problems with delivery or the product.

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Hélène L.

Published on 14/05/2018 à 16h24 following a purchase from 22/04/2018

Item conforms to the order.

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Chantal V.

Published on 14/05/2018 à 16h15 following a purchase from 21/04/2018

Very satisfied with my purchases

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Stefan F.

Published on 14/05/2018 à 16h14 following a purchase from 27/04/2018

Order was processed immediately and inquiries clarified. The goods are great. The children were very happy.

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Jean-Louis P.

Published on 14/05/2018 à 15h41 following a purchase from 22/04/2018

Excellent in every way

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Etienne E.

Published on 14/05/2018 à 13h36 following a purchase from 23/04/2018

Relevant information first found on the site, then confirmed by a competent person from customer service over the phone. Perfect to be able to find spare parts 5 years after the purchase, without any difficulty. Very quick turnaround, delivery within 24 hours. Perfect!

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Xavier P.

Published on 14/05/2018 à 13h20 following a purchase from 21/02/2018

Good service except for the delivery. Indeed, the delivery person did not want to carry the pallet up the path to our house and did not want to deliver in the morning. Moreover, he was not very courteous. So I am unhappy with the delivery by your carrier.

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Marie P.

Published on 14/05/2018 à 12h55 following a purchase from 20/04/2018

Exceptional customer relationship. I had never experienced a seller who contacts their customer to check that the product will meet their needs BEFORE CONFIRMING THE ORDER!

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Cyril B.

Published on 14/05/2018 à 11h50 following a purchase from 22/04/2018

Order processed very quickly. Material received without problems within the allotted time. Assembly instructions are readable. Material seems solid. The children are delighted.

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Frederic M.

Published on 14/05/2018 à 11h24 following a purchase from 18/04/2018

Extra trampoline once assembled! Product meets expectations, great quality, only small downside, the manual is "useless" and a tool is missing to easily pull on the springs to put them in place.

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Joel V.

Published on 14/05/2018 à 10h42 following a purchase from 22/04/2018

Delay in delivery, had to schedule another appointment. Satisfactory trampoline mat, to be confirmed over time.

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Maxence C.

Published on 14/05/2018 à 10h33 following a purchase from 11/04/2018

Fast delivery: order placed on April 11 at 10:00 PM and trampoline delivered on April 17 at 3:00 PM. The manual and the video complement each other. During assembly, I noticed that a black plastic base was missing on a lower post. I called on April 19 and am still waiting for the part. Lastly, a third step on the ladder would be welcome as our 4-year-old daughter has some difficulties accessing it.

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Ramazan A.

Published on 14/05/2018 à 09h24 following a purchase from 27/04/2018

everything perfect.... Delivery on time delivery scope flawless very well described instructions... Assembly very easy...

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Fabien M.

Published on 14/05/2018 à 08h55 following a purchase from 22/04/2018

Very good trampoline. Unfortunately, the metal ties to connect the trampoline to the nets are a bit too short. Tightening the nut is not obvious.

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Denis C.

Published on 14/05/2018 à 08h52 following a purchase from 21/04/2018

Good reception

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Jean-Philippe L.

Published on 13/05/2018 à 21h53 following a purchase from 22/04/2018

Very good quality material. Intuitive and easy assembly.

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Florent G.

Published on 13/05/2018 à 21h28 following a purchase from 21/04/2018

The assembly was done quite easily, the manual is rather well explained. The tool for inserting the legs is not easy to use though, but with a bit of method and strength, you can manage without it. Only downside, one of the attachments for the protective cover broke on the first use.

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Sophie A.

Published on 13/05/2018 à 21h24 following a purchase from 21/04/2018

Only downside: the packaging is a bit light.

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Gérard C.

Published on 13/05/2018 à 18h49 following a purchase from 19/04/2018

Very serious company that calls its customers to confirm the product they ordered; great! and with explanations.

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Annette L.

Published on 13/05/2018 à 18h28 following a purchase from 05/05/2018

Good advice and inquiry regarding the measurements of jumping mats promptly after the order. Fast and flawless delivery, first impression of the quality good. Provider recommended.

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Angélique H.

Published on 13/05/2018 à 17h32 following a purchase from 20/04/2018

Fast delivery, very serious site.

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Romain A.

Published on 13/05/2018 à 16h32 following a purchase from 10/04/2018

Fast and matching the order.

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Antoine N.

Published on 13/05/2018 à 16h16 following a purchase from 22/04/2018

I had to negotiate for the delivery time of the package. Had to take leave...

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Karine B.

Published on 13/05/2018 à 14h42 following a purchase from 21/04/2018

Perfect

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David B.

Published on 13/05/2018 à 14h20 following a purchase from 21/04/2018

Simple to use site, fast delivery, product matching our expectations.

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Delphine N.

Published on 13/05/2018 à 13h14 following a purchase from 21/04/2018

Correct price as quality is there, fast delivery.

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Mohamed M.

Published on 13/05/2018 à 12h50 following a purchase from 21/04/2018

Perfect

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Isabelle U.

Published on 13/05/2018 à 11h29 following a purchase from 22/04/2018

Good except the manual which is not detailed enough. A day of assembly instead of a few hours...

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Cédric C.

Published on 13/05/2018 à 08h14 following a purchase from 21/04/2018

Very professional.

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Sebastian W.

Published on 12/05/2018 à 19h56 following a purchase from 04/05/2018

Dear ladies and gentlemen, I am very satisfied with the trampoline after this still short time. I am really very satisfied. ***

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