Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect.

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Guillaume M.
purchased on 29/07/2024
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4 /5
★★★★☆

CLEAR AND EASY TO USE SITE

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Edith D.
purchased on 30/07/2024
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5 /5
★★★★★

Good

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Jérôme M.
purchased on 29/07/2024
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4 /5
★★★★☆

Very good

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Jacky M.
purchased on 29/07/2024
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5 /5
★★★★★

Everything was perfect

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Etienne K.
purchased on 30/07/2024
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5 /5
★★★★★

Very good

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Thibaud L.
purchased on 29/07/2024
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5 /5
★★★★★

Hello, I am already a customer, I bought a trampoline, start'up 250, delighted with the product and recently a 15m Ninja course and slackline, quality product, course widely validated by my 3 grandchildren, I recommend your brand, and thank you. Best regards, Mrs. Faivre Françoise

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Françoise F.
purchased on 27/07/2024
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5 /5
★★★★★

Very good quality... had previously ordered from Amazon and had to return it because the jumping mat had no bounce. The jumping mat from Trampolintechnik is really top and the kids are having fun again!

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Markus F.
purchased on 08/07/2024
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5 /5
★★★★★

Super fast delivery top transaction

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Alexia K.
purchased on 29/07/2024
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5 /5
★★★★★

Perfect 👌 following our phone conversation the measurements are perfect. Very professional. Thank you.

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Helene C.
purchased on 26/07/2024
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5 /5
★★★★★

Fast shipping

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Camping Les Ajoncs A.
purchased on 27/07/2024
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5 /5
★★★★★

Very good service.

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Jean-yves L.
purchased on 28/07/2024
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5 /5
★★★★★

As every time, very good value for money, quick and compliant reception. Thanks to the advisor on the phone who gave me good advice.

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Samuel T.
purchased on 23/07/2024
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5 /5
★★★★★

Package ordered on a Sunday in the middle of summer and received on Wednesday.... In good condition and complete.. What more could you ask for?

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Fréderic D.
purchased on 28/07/2024
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5 /5
★★★★★

Perfect

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Julien D.
purchased on 27/07/2024
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5 /5
★★★★★

-

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Jean Paul P.
purchased on 25/07/2024
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5 /5
★★★★★

Friendly delivery driver but the instruction to call 15 minutes before delivery was not communicated...

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Johann P.
purchased on 24/07/2024
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4 /5
★★★★☆

Replacement identical to my trampoline mat with 120 springs dating back 15 years. Impeccable, plus there is a delivery tracking to ensure everything is okay.

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Jean-claude D.
purchased on 22/06/2024
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5 /5
★★★★★

Very good, except difficulty in following the reason. I prefer relay pickups.

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Cécile S.
purchased on 24/07/2024
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5 /5
★★★★★

Perfect

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Bard N.
purchased on 25/07/2024
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5 /5
★★★★★

Delighted with our purchase of the jump up 350 trampoline and especially with the customer service, which quickly replaced the obsolete parts after request.

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Maud C.
purchased on 23/07/2024
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5 /5
★★★★★

Very good, fast delivery

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Brigitte C.
purchased on 26/07/2024
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5 /5
★★★★★

Good

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Alexis J.
purchased on 24/07/2024
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5 /5
★★★★★

Excellent

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Stéphane B.
purchased on 24/07/2024
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4 /5
★★★★☆

Good product. Everything is provided but not the tree protection.

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Trauchessec G.
purchased on 08/06/2024
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5 /5
★★★★★

Very reliable timely delivery Super

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Günther B.
purchased on 01/07/2024
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5 /5
★★★★★

Perfect delivery and products in excellent condition

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Lionel T.
purchased on 19/07/2024
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3 /5
★★★☆☆

We ordered 3 items, trampoline mat, surround and springs. The springs were missing upon delivery

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Pascal G.
purchased on 16/07/2024
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Answer from France Trampoline
Hello Sir, Thank you for your message. We apologize for the inconveniences you encountered during delivery. As soon as you reported the problem to us, we immediately sent a new batch of springs, acting as quickly as possible. We sincerely hope that, despite this situation, the ordered spare parts meet your expectations. Please do not hesitate to contact us if you need further assistance. Once again, we apologize for this incident. We remain at your disposal for any further information, Best regards, The France Trampoline team.
5 /5
★★★★★

Very good experience. Easy order to make and delivered quickly.

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Arnaud R.
purchased on 20/07/2024
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5 /5
★★★★★

Nothing to say about the product itself, however in my case the packaging was not quite suitable: pallet too small, some boxes were open, fortunately no damage to the product.

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Jean-pierre C.
purchased on 09/07/2024
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5 /5
★★★★★

Responsive and professional after-sales service. Thank you.

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Nathalie L.
purchased on 22/07/2024
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5 /5
★★★★★

Product received as described. Good quality. First trial of the slackline successful. Very fast shipping.

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Aurélie D.
purchased on 24/07/2024
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5 /5
★★★★★

Delivery 48 H. Thank you to the whole team

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Martine P.
purchased on 22/07/2024
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5 /5
★★★★★

Perfect

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Philippe L.
purchased on 24/07/2024
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5 /5
★★★★★

No complaints, speedy and correct delivery. Product 100% ok.

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Pieter S.
purchased on 22/07/2024
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5 /5
★★★★★

Very good

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Xavier D.
purchased on 23/07/2024
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5 /5
★★★★★

Fast and compliant delivery

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Vanessa B.
purchased on 22/07/2024
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5 /5
★★★★★

Net received very quickly and corresponding to my order. Only concern: the fiberglass bar which is really not practical and remains fragile.

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Bruno L.
purchased on 22/07/2024
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1 /5
★☆☆☆☆

I complained about the catch net due to defective teeth on the zipper. It was not accepted. The child fell out of the net and was severely injured. Only then did a new net arrive. Unfortunately, there was only a written apology, but no further response to my email. Compensation for the child would have been more appropriate. Unfortunately, I never heard anything more about it. Service not very good!!!!!

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Maik G.
purchased on 27/06/2024
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Answer from France Trampoline
Good day Sir, thank you very much for your message. First of all, we would like to apologize once again for the situation that arose. When you contacted us in April of this year, we informed you that the break of your zipper was not a manufacturing defect and therefore could not be covered by the warranty. Furthermore, the warranty for your net had expired. As we have explained in previous conversations, the lifespan of a textile net can vary due to numerous external factors such as sunlight, usage intensity, and weather conditions. These factors can make the net brittle and impair its durability. The warranty only covers manufacturing defects. In a textile net, a manufacturing defect would typically manifest as a tear along a seam, and these defects would be visible to the naked eye. For this reason, we recommend, as described in the installation instructions and our care instructions on our website, to regularly check the condition of the material to ensure optimal use and extend the lifespan of the material. When you contacted us to inform us about the accident, we did everything we could to rectify the situation. Regarding your last email, unfortunately, we have not received anything. We sent you an email so that we could discuss the matter. We sincerely apologize for the inconvenience and are happy to provide you with further information or additional support. Best regards, The France Trampoline Team
5 /5
★★★★★

Order delivered within the expected time. Super quality trampoline. With the Apollo sport, you can really jump high, unlike some trampolines where the mat is too soft to have rebound. The rectangular shape is also perfect for a former gymnast who does not want to lose her ability to visualize herself in space. Otherwise, I had a small broken part upon delivery and customer service took my request into account quickly.

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Nathalie R.
purchased on 20/07/2024
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