★★★★★
based on 21350 reviews published
Latest customer reviews
A very good quality trampoline mat.
Excellent order tracking, delivered on time:
Great
Very good
Good quality product, timely delivery. Great fun game for both adults and kids.
Excellent
Extra
Order and delivery without any issues. The 360 tent fits quite well on the Decathlon 365 trampoline. Easy to install, the kids love their new playhouse! The only downside is the quality of the attachments which seem quite fragile for long-term use and I regret that the tent is not waterproof in the rain, even if it means buying a slightly more expensive model.
Very good customer service
Good
Speed, efficiency, and professionalism
Very good, nothing to complain about regarding the quality of the product or the delivery
Good quality. I would have liked to know that the product was out of stock before ordering. As a result, delivery took 3 weeks instead of one. It's acceptable, but we would like to know this right after payment.
Great: the possibility to order spare parts. The quality of the products The follow-up from customer service staff Too bad: searching for parts is a bit complex (a filter to avoid mistakes in references would be a great help) Online order tracking is not very precise (in case of partial delivery, we cannot know where the rest is)
Even though it was a bit long, the service is very professional and the delivery was done without any problems. Nothing to complain about
They were punctual for the arrival of the very sturdy trampoline, excellent value for money
We received an article of excellent quality that perfectly meets our expectations. The customer service is very professional. The delivery was carried out with a lot of organization and was very punctual. This is a service of excellent quality.
Great
Quality product, impeccable delivery
Good
Very satisfied
Excellent product and good responsive advisor
There was a missing screw in the package ....but apart from that...everything was perfect!!!
Precise and punctual service, excellent quality trampoline with simple and clear assembly instructions
I really appreciated the phone contact, to verify together the exact data of the product, it's proof of professionalism. My product meets my expectations. Thank you Best regards
Reliable seller who guaranteed precise and prompt service.
Very good thank you
The quality of the product is very good as well as the service (despite the stock shortage).
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Order conforms, delivered quickly. -
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Contacted by phone before my purchase to ask for information about the product and delivery: very well received and informed. Delivery was made within the indicated time. A part was missing, I contacted customer service who was very responsive and sent me the part the next day by mail. Thank you.
Products conform to the description and delivered quickly. (TRAMPOFOOT AND TRAMPOSCRATCH). They complement a 4-year-old trampoline that is always outside, pure happiness for my son.
Good product.
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Very good product, easy to assemble and seems solid. Our son is delighted!
Efficient service, professional and friendly staff on the phone. A problem with the winter cover packaging which is too thin and the cover was damaged. The after-sales service reacted well and sent me a new cover. Well done.
Very satisfied with my order and especially with customer service.
Easy access site, good presentation of products. Excellent phone contact. Delivery without problems.
Easy assembly but why send two assembly instructions? Which one to take? A bit confusing at first ..'