★★★★★
based on 21350 reviews published
Latest positive customer reviews
Well-made website. I particularly appreciated the respect for deadlines before Christmas and the responsiveness of the after-sales service to correct a defect on the hooks of the protective cover.
Delivery times respected.
Quality net, advice on choice and installation top-notch. Very happy with this purchase and the way we were guided.
Quality product and in accordance with the description. The assembly video helped me a lot.
Friendly and very professional, very complete information, very serious, which is becoming increasingly exceptional now. I highly recommend this company.
The service is exceptional! I have nothing to add and I gladly let you publish my review.
From ordering to delivery, everything went smoothly without any problems, super professionalism, I recommend.
Everything is perfect.
The advice received by phone turned out to be relevant
Normal online order. The next day, I received a call from the shipping service to inform me that the pallet would arrive in 2 days, followed by delivery by a lovely delivery person. And all this in the last week before Christmas!
Perfect!
The order placed online on a Friday evening was facilitated by a clear and well-structured website. On Monday morning, an advisor called me back to confirm the delivery address, confirm the number of packages, and ensure that they would be wrapped in black film and therefore could not be spotted by the children (Santa Claus rules!). Assembling the trampoline was simple and well explained. We are now enjoying it to the fullest!
The service is correct.
Competence, kindness, clarity, concern to respond as best as possible to the customer's request, following a trampoline damaged by a storm.
Honestly, really not bad! Trampoline bought for the holidays, very accommodating and great delivery person, it was nice of him because otherwise Santa Claus would have been late! Trampoline assembled without rushing in 3 hours with two adults and three children testing it as we went along. The material seems solid, the instructions are accessible and it was approved on the spot. Small downside for the anchoring kit which seems light with a strap whose stitching has given way. But it's just a strap and not the riskiest part. To see in use. Thank you
Well-constructed site that shows the quality of the products quite well. I would have liked to be informed more precisely about the delivery time between placing the order and the first email informing of the order's dispatch. I appreciated the details on the packaging (size, weight, composition) everything went well with the carrier (appointment scheduling and punctuality)...
Great! Serious and good telephone contact... I called 2 times! Trampoline as described.. It brings joy to my son!
Advisor available and efficient on the phone.
Quality of service and speed of order. Good order tracking
The order arrived well, on time for these dates. Assembling it was not easy, but that is a skill of each individual. Thank you
Good
Very happy with the purchase of the trampoline. I recommend this product JUMP UP 430
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Good and well-made product, the plastic hooks of the protective net are too weak and broke immediately. However, recommended.
Quality product and very available after-sales service easily reachable when there is a problem with assembly. Highly recommended
Trampoline of very good quality delivered within the indicated time.
Very good Telephone service very available and helpful. Deadlines respected very good quality of the trampoline.
Satisfied except that to put the protective cover it is necessary to disassemble all the protective nets! Regards ***
Delivery within the deadlines (Christmas period). very clear indications.
Very good product, well packaged, easy to assemble, even alone; delivery time respected Long live French products
Very pleasant and efficient telephone reception. Fast delivery and within the expected deadlines. Excellent quality product. Delighted with this purchase.
Order placed on 17/12 at 4 PM material received on 22/12 at 12 PM to highlight: the welcome, since I was called on the phone as soon as the order was registered the speed of delivery, after the delivery person's call to set an appointment
Nice object that seems solid. Very good delivery.
Team attentive to the buyer, competent material to see over time. I am very satisfied to have dealt with this company both for the material and for the team, excellent after-sales service
No problem with the order and delivery
Nothing to report. A phone call to clarify the order. A text for delivery. Everything was perfect.
Perfect
The trampoline is great, the delay between order and departure from France Trampoline is way too long (prepaid, but 4 working days to confirm the order!!! and departure of the material on the 5th day! too long!!!)
Hello, From my visit to the site, the information to guide me in the trampolines, the payment facilities, to the contacts for processing time and for delivery until the trampoline was delivered, was very well thought out. I am very satisfied. I just have to discover the instructions for assembly. I cannot fully express myself. Knowing that the instructions are available allows me to be calm for the assembly, given the good impressions left. I hope I don't make a mistake...
Everything is perfect. Very good product Good team