9.4/10
★★★★★
based on 21350 reviews published

Latest positive customer reviews

5 /5
★★★★★

Well-made website. I particularly appreciated the respect for deadlines before Christmas and the responsiveness of the after-sales service to correct a defect on the hooks of the protective cover.

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Anthony D.
purchased on 08/12/2016
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5 /5
★★★★★

Delivery times respected.

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Katy S.
purchased on 15/12/2016
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5 /5
★★★★★

Quality net, advice on choice and installation top-notch. Very happy with this purchase and the way we were guided.

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Emilie B.
purchased on 10/10/2016
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5 /5
★★★★★

Quality product and in accordance with the description. The assembly video helped me a lot.

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Marie Pierre R.
purchased on 15/12/2016
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5 /5
★★★★★

Friendly and very professional, very complete information, very serious, which is becoming increasingly exceptional now. I highly recommend this company.

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Sylvie R.
purchased on 16/12/2016
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5 /5
★★★★★

The service is exceptional! I have nothing to add and I gladly let you publish my review.

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Jerome P.
purchased on 18/12/2016
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5 /5
★★★★★

From ordering to delivery, everything went smoothly without any problems, super professionalism, I recommend.

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Patrice A.
purchased on 16/12/2016
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5 /5
★★★★★

Everything is perfect.

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Magali P.
purchased on 06/12/2016
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5 /5
★★★★★

The advice received by phone turned out to be relevant

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Céline R.
purchased on 07/12/2016
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5 /5
★★★★★

Normal online order. The next day, I received a call from the shipping service to inform me that the pallet would arrive in 2 days, followed by delivery by a lovely delivery person. And all this in the last week before Christmas!

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Magali G.
purchased on 18/12/2016
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5 /5
★★★★★

Perfect!

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David S.
purchased on 18/12/2016
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5 /5
★★★★★

The order placed online on a Friday evening was facilitated by a clear and well-structured website. On Monday morning, an advisor called me back to confirm the delivery address, confirm the number of packages, and ensure that they would be wrapped in black film and therefore could not be spotted by the children (Santa Claus rules!). Assembling the trampoline was simple and well explained. We are now enjoying it to the fullest!

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Claire V.
purchased on 18/12/2016
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4 /5
★★★★☆

The service is correct.

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Escola Solc T.
purchased on 02/12/2016
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5 /5
★★★★★

Competence, kindness, clarity, concern to respond as best as possible to the customer's request, following a trampoline damaged by a storm.

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Paul T.
purchased on 15/12/2016
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4 /5
★★★★☆

Honestly, really not bad! Trampoline bought for the holidays, very accommodating and great delivery person, it was nice of him because otherwise Santa Claus would have been late! Trampoline assembled without rushing in 3 hours with two adults and three children testing it as we went along. The material seems solid, the instructions are accessible and it was approved on the spot. Small downside for the anchoring kit which seems light with a strap whose stitching has given way. But it's just a strap and not the riskiest part. To see in use. Thank you

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Severine S.
purchased on 15/12/2016
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4 /5
★★★★☆

Well-constructed site that shows the quality of the products quite well. I would have liked to be informed more precisely about the delivery time between placing the order and the first email informing of the order's dispatch. I appreciated the details on the packaging (size, weight, composition) everything went well with the carrier (appointment scheduling and punctuality)...

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Eric B.
purchased on 26/11/2016
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5 /5
★★★★★

Great! Serious and good telephone contact... I called 2 times! Trampoline as described.. It brings joy to my son!

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Virginie B.
purchased on 12/12/2016
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4 /5
★★★★☆

Advisor available and efficient on the phone.

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Maes G.
purchased on 15/12/2016
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5 /5
★★★★★

Quality of service and speed of order. Good order tracking

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Hélène J.
purchased on 19/12/2016
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5 /5
★★★★★

The order arrived well, on time for these dates. Assembling it was not easy, but that is a skill of each individual. Thank you

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David V.
purchased on 16/12/2016
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4 /5
★★★★☆

Good

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Guilbaud M.
purchased on 16/12/2016
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5 /5
★★★★★

Very happy with the purchase of the trampoline. I recommend this product JUMP UP 430

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Paola R.
purchased on 30/11/2016
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4 /5
★★★★☆

-

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Akane H.
purchased on 08/12/2016
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4 /5
★★★★☆

Good and well-made product, the plastic hooks of the protective net are too weak and broke immediately. However, recommended.

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Valerio Z.
purchased on 13/12/2016
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5 /5
★★★★★

Quality product and very available after-sales service easily reachable when there is a problem with assembly. Highly recommended

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Nathalie L.
purchased on 27/11/2016
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5 /5
★★★★★

Trampoline of very good quality delivered within the indicated time.

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Mathieu D.
purchased on 10/12/2016
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5 /5
★★★★★

Very good Telephone service very available and helpful. Deadlines respected very good quality of the trampoline.

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Hélène P.
purchased on 29/11/2016
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4 /5
★★★★☆

Satisfied except that to put the protective cover it is necessary to disassemble all the protective nets! Regards ***

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Eduardo Esteban S.
purchased on 11/12/2016
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Answer from France Trampoline
Dear customer, our customer service is at your complete disposal for any doubts regarding the installation of the trampoline and its maintenance, including the installation of the protective cover. To position it correctly, it will not be necessary to disassemble the entire structure of the net, but simply detach the textile net from the top of the poles, slide it towards the center of the jumping mat and cover the entire structure, jumping mat, springs, and protective textile net with the cover. The edge of the protective cover will fit into the gaps between the net tensioning poles and the circular structure of the trampoline. See you soon!
5 /5
★★★★★

Delivery within the deadlines (Christmas period). very clear indications.

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Fabien L.
purchased on 15/12/2016
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5 /5
★★★★★

Very good product, well packaged, easy to assemble, even alone; delivery time respected Long live French products

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Candy J.
purchased on 12/12/2016
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5 /5
★★★★★

Very pleasant and efficient telephone reception. Fast delivery and within the expected deadlines. Excellent quality product. Delighted with this purchase.

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Geraldine P.
purchased on 15/12/2016
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5 /5
★★★★★

Order placed on 17/12 at 4 PM material received on 22/12 at 12 PM to highlight: the welcome, since I was called on the phone as soon as the order was registered the speed of delivery, after the delivery person's call to set an appointment

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Jean François G.
purchased on 16/12/2016
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5 /5
★★★★★

Nice object that seems solid. Very good delivery.

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Marion H.
purchased on 13/12/2016
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5 /5
★★★★★

Team attentive to the buyer, competent material to see over time. I am very satisfied to have dealt with this company both for the material and for the team, excellent after-sales service

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Fabienne M.
purchased on 19/10/2016
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4 /5
★★★★☆

No problem with the order and delivery

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Elisabeth L.
purchased on 11/12/2016
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4 /5
★★★★☆

Nothing to report. A phone call to clarify the order. A text for delivery. Everything was perfect.

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Serge B.
purchased on 09/12/2016
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5 /5
★★★★★

Perfect

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Audrey P.
purchased on 08/12/2016
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4 /5
★★★★☆

The trampoline is great, the delay between order and departure from France Trampoline is way too long (prepaid, but 4 working days to confirm the order!!! and departure of the material on the 5th day! too long!!!)

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Stephane D.
purchased on 12/12/2016
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5 /5
★★★★★

Hello, From my visit to the site, the information to guide me in the trampolines, the payment facilities, to the contacts for processing time and for delivery until the trampoline was delivered, was very well thought out. I am very satisfied. I just have to discover the instructions for assembly. I cannot fully express myself. Knowing that the instructions are available allows me to be calm for the assembly, given the good impressions left. I hope I don't make a mistake...

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Jacqueline S.
purchased on 06/12/2016
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4 /5
★★★★☆

Everything is perfect. Very good product Good team

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Frederic P.
purchased on 12/12/2016
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