9.4/10
★★★★★
based on 21447 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

User icon
Marina D.
purchased on 29/04/2017
Translated review
5 /5
★★★★★

Perfect!

User icon
Reyser C.
purchased on 13/04/2017
Translated review
4 /5
★★★★☆

The quality of the product is there, only the delivery was a bit long

User icon
Isabelle H.
purchased on 25/04/2017
Translated review
4 /5
★★★★☆

Result in line with what one expects from an online sales site

User icon
Jean Luc D.
purchased on 08/05/2017
Translated review
5 /5
★★★★★

Good service for the replacement of a net.

User icon
Gerard B.
purchased on 28/03/2017
Translated review
4 /5
★★★★☆

Very good

User icon
Katty L.
purchased on 04/04/2017
Translated review
4 /5
★★★★☆

Second order placed. Correct deadlines and good quality products. However, a bit of a problem with order tracking when an item is unavailable. However, customer service reacted immediately following my complaint.

User icon
Thibault C.
purchased on 23/04/2017
Translated review
4 /5
★★★★☆

Very good store. Fast and serious shipping. Highly recommendable

User icon
Carlos S.
purchased on 06/05/2017
Translated review
5 /5
★★★★★

Very good

User icon
Magali L.
purchased on 14/04/2017
Translated review
5 /5
★★★★★

No problem

User icon
Thierry V.
purchased on 04/05/2017
Translated review
4 /5
★★★★☆

Direct sales: very good!

User icon
Hubert L.
purchased on 11/04/2017
Translated review
3 /5
★★★☆☆

Order placed and paid online. I had to inquire myself several times about the delivery time. Delivery not made by the carrier on the indicated day. I had to contact France Trampoline to get a new delivery date. A follow-up and clearer information even by email would be welcome.

User icon
Marie Odile K.
purchased on 31/03/2017
Translated review
Answer from France Trampoline
Hello and thank you for your feedback, We have noted that you regretted a lack of communication regarding delivery times: we sincerely apologize for not having fully satisfied you on this point. We are very attentive to providing clear and detailed information to our customers: we will therefore double our efforts in this regard to raise your rating from 3 to 5 stars. We remain at your disposal for any questions or comments, The France Trampoline Team
5 /5
★★★★★

Great I made a request that was fulfilled. Without extra cost.

User icon
Daniel S.
purchased on 09/05/2017
Translated review
4 /5
★★★★☆

Good product but no information on the delivery time despite several reminders thank you for improving your order tracking service

User icon
Alain B.
purchased on 15/04/2017
Translated review
Answer from France Trampoline
Hello, We thank you for taking the time to evaluate your order and we are delighted to read that your product brings you complete satisfaction. We take note of your feedback on order tracking: we have experienced some supply issues in recent weeks (which were really not planned!) and this has disrupted the tracking of some customers' orders. We are truly sorry and will work to improve the information for our customers. We remain at your disposal for any questions or comments, The France Trampoline Team
4 /5
★★★★☆

Good

User icon
Colette M.
purchased on 10/04/2017
Translated review
5 /5
★★★★★

Very good

User icon
Christelle A.
purchased on 05/04/2017
Translated review
5 /5
★★★★★

Delivery not fast enough but your products are always of such good quality

User icon
Christine T.
purchased on 02/04/2017
Translated review
4 /5
★★★★☆

Good product assembly of the trampoline a bit difficult delivery without issues trampoline of good quality

User icon
Delphine R.
purchased on 30/03/2017
Translated review
5 /5
★★★★★

Solid and reliable products at very affordable prices. The development of the range does not prevent the follow-up of products over time to always find the spare parts we need. Easy online ordering and payment, super fast delivery

User icon
Franck W.
purchased on 01/05/2017
Translated review
5 /5
★★★★★

Everything is well done. nothing to say

User icon
Didier M.
purchased on 02/05/2017
Translated review
5 /5
★★★★★

I was looking for a ladder for the trampoline of the same brand and I am very satisfied with the quality-price ratio...

User icon
Mickael C.
purchased on 08/05/2017
Translated review
5 /5
★★★★★

Nothing to report, everything went well.

User icon
Alexis L.
purchased on 14/04/2017
Translated review
4 /5
★★★★☆

Good quality trampoline except for the hooks of the safety net (purchased during a previous order) that attach to the springs several broke on the first days. For the handling of the order and delivery nothing to complain about it was very fast

User icon
Mickael L.
purchased on 13/04/2017
Translated review
5 /5
★★★★★

I bought a Jump Up trampoline of 360 cm. Upon unpacking, you immediately realize the quality of the materials. I assembled it alone in about 2 hours and 30 minutes. Very easy to assemble and the kids are happy with the result. The delivery was quite fast once the product was available (I knew at the time of purchase that it was out of stock).

User icon
Arnaud B.
purchased on 03/04/2017
Translated review
5 /5
★★★★★

Product conforms to my expectations

User icon
Ludovic P.
purchased on 08/04/2017
Translated review
4 /5
★★★★☆

I had to call because the carrier was delayed on the scheduled date! After that, everything went back to normal

User icon
Eric L.
purchased on 04/05/2017
Translated review
4 /5
★★★★☆

Very good product

User icon
Karine B.
purchased on 22/04/2017
Translated review
5 /5
★★★★★

The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.

User icon
Jacques F.
purchased on 09/04/2017
Translated review
Answer from France Trampoline
Hello, We sincerely apologize for this delay, due to an unusual supply issue that we unfortunately could not anticipate. This explains the uncertainty regarding the shipping time: our policy is to provide clear and transparent information about the availability of our products. We apologize for this malfunction. But we are still pleased to read that the product suits you. We remain at your disposal for any further information, The France Trampoline Team
4 /5
★★★★☆

No remarks to make product arrived on time filmed on pallet everything is good product

User icon
Anna C.
purchased on 18/04/2017
Translated review
4 /5
★★★★☆

Despite stock shortages, delivery was quite fast, product easy to assemble, clear instructions.

User icon
Christian G.
purchased on 25/04/2017
Translated review
5 /5
★★★★★

Very professional. A delivery time a bit longer than announced, package arrived with all the ordered items.

User icon
Beatrice R.
purchased on 23/04/2017
Translated review
5 /5
★★★★★

Very good contact, perfect order tracking

User icon
Laurent V.
purchased on 09/04/2017
Translated review
5 /5
★★★★★

The quality of the trampoline is really a reflection of what is displayed on the website.

User icon
Anne-claire D.
purchased on 19/04/2017
Translated review
5 /5
★★★★★

Very good product, very good site

User icon
Alicia F.
purchased on 17/04/2017
Translated review
4 /5
★★★★☆

Good quality product

User icon
Philippe D.
purchased on 03/05/2017
Translated review
5 /5
★★★★★

Excellent value for money.

User icon
Katia F.
purchased on 22/04/2017
Translated review
4 /5
★★★★☆

Delivery corresponding to the order. Clear ordering website.

User icon
Didier H.
purchased on 15/04/2017
Translated review
5 /5
★★★★★

Very satisfied with the staff and the quality of the trampoline, very well packaged, I recommend France Trampoline for their seriousness.

User icon
Antoine C.
purchased on 15/04/2017
Translated review
4 /5
★★★★☆

One item missing from my order: it concerns the three balls that I still have not received; on the spa side, no problems

User icon
Sylvain P.
purchased on 25/04/2017
Translated review
4 /5
★★★★☆

Satisfied with the product except for the plastic loops which, for some, broke during installation. It is very likely that the others will not last long. Delivery a bit laborious. some delivery people do not always seem willing to make detours, conclusion we can quickly lose 1 or 2 days of delivery..

User icon
Xavier G.
purchased on 12/04/2017
Translated review